TRU BY Hilton Edmonton Windermere

2.5 star property

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Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Free daily continental breakfast
Lobby
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Currents of Windermere
    ‪15 min walk‬
  • South Edmonton Common
    ‪8 min drive‬
  • West Edmonton Mall
    ‪14 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Handicap)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Handicap)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

TRU BY Hilton Edmonton Windermere

Hotel with free breakfast, in the vicinity of South Edmonton Common
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and a 24-hour front desk.
TRU BY Hilton Edmonton Windermere offers 90 accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TRU BY Hilton Edmonton Windermere. During your stay, you'll be within walking distance of Currents of Windermere. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from South Edmonton Common and 12 minutes from Snow Valley Ski Club
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
TRU BY Hilton Edmonton Windermere offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. The business-friendly TRU BY Hilton Edmonton Windermere also features an arcade/games room, a front desk safe, and a lift. Free self parking is available.

This Edmonton hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 75.00 per pet, per stay (maximum CAD 125.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 25.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75.00 per pet, per stay (maximum CAD125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 548 out of 1086 reviews
Rating 8 - Good. 309 out of 1086 reviews
Rating 6 - Okay. 110 out of 1086 reviews
Rating 4 - Poor. 68 out of 1086 reviews
Rating 2 - Terrible. 51 out of 1086 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dalene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. I would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Minhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Manmeet

Travelled with family
Liked: Cleanliness, staff & service, amenities
Go for it
Stayed 4 nights in Dec 2024

4/10 Poor

Casey

Business traveller
No wifi
There was no wifi you had to pay for it.
Stayed 3 nights in Dec 2024

8/10 Good

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean basic room. Great staff
Stayed 1 night in Dec 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to visit family in nearby seniors facility.
Stayed 5 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Modern rooms and hotel and such thought put into the room decor and functionality.
Stayed 1 night in Dec 2024

2/10 Terrible

Miranda, Wabasca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rolando, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Great apot
Stayed 1 night in Dec 2024

6/10 Okay

Roberta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
A fresh new hotel. The decor is very bright and trendy, with a lobby that invites hanging out. The rooms really need a return to comfortable arm chairs. My old parents found it difficult to relax. Breakfast room was standard. I long for some gluten free options.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was full of hair as well as the floor. Very gross.
Stayed 1 night in Dec 2024

10/10 Excellent

Emelyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic esp Ms. Shine from the frontdesk.
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Liked: Amenities
Spacious rooms and very quiet. Comfortable beds.
Stayed 3 nights in Dec 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Good location. They have signs posted that they expect people to be quiet in the hallways. Really like that, most hotels don’t take that seriously enough.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, different from the norm, good value for the money.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute rooms, LOVE the lack of carpet (sooo hard to find when searching for hotels and I just find carpet so icky). I just personally don't love Edmonton for it's lack of walkability, but nothing wrong with the hotel and it was close to where I needed to be in the city :) Pet fee was also less than listed on the website so that was a bonus! Would definitely stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and well maintained!
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Clean, A Modern design Good value. Booked for the location nearby shopping and restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

Meghna

Liked: Cleanliness, staff & service, property conditions & facilities
Great Christmas decorations
Stayed 1 night in Dec 2024

10/10 Excellent

Shelley

Stayed 1 night in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and laminate flooring all around the room , got a good price on Expedia . The dislike I had was the TV channels, definitely need an update on tv subscription
Stayed 2 nights in Nov 2024

6/10 Okay

Mona

This is a good property. Bring your own pillow and an extra blanket. Breakfast is ok. It is a clean hotel. I stay there because it is a convenient location, to my family.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yashasvi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024