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Hotel Poincenot

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Poincenot

Garden
Interior
Superior Double or Twin Room | Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby lounge
Staircase

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking included
  • Breakfast included

Explore the area

Map
Av. San Martin 668, El Chalten, Santa Cruz, 9301
  • Laguna Capri
    14 min walk
  • Capilla de los Escaladores
    15 min walk
  • La Wafleria
    1 min walk
  • La Oveja Negra
    1 min walk

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Double or Twin Room

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room (2)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room (2)

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Double or Twin Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Double or Twin Room

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room Standard

Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior

Premium bedding, down duvets, pillow-top beds, in-room safe

Double Room Superior

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior

Chalten Suites Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (101)
The price is €372
for 1 night
14 Jan - 15 Jan
Chalten Suites Hotel

About this property

Hotel Poincenot

Boardwalk/promenade hotel with free breakfast and 24-hour front desk
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning. Change of towels is available on request
Hotel Poincenot offers 20 accommodations with laptop-compatible safes and a hairdryer. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, bidets and complimentary toiletries.

This El Chalten hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Poincenot, you're just a quick walk from Los Glaciares National Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Los Glaciares National Park and Laguna Capri
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Poincenot. Limited free parking is available on a first-come, first-served basis.

This 3.5-star El Chalten hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:00 AM.
Late-night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Poincenot

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Poincenot
Poincenot El Chalten
Poincenot Hotel
Poincenot Hotel El Chalten
Poincenot
Hotel Poincenot Hotel
Hotel Poincenot El Chalten
Hotel Poincenot Hotel El Chalten

Hotel Poincenot Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 102 out of 196 reviews" "
Rating 8 - Good. 63 out of 196 reviews" "
Rating 6 - Okay. 26 out of 196 reviews" "
Rating 4 - Poor. 1 out of 196 reviews" "
Rating 2 - Terrible. 4 out of 196 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Jinbin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in room 24 which faces the afternoon sun. It's already autumn but the room got so hot in the afternoon that we had to open the window to let in the cool autumm air. Unfortunately, the houseflies flew in too! We spent the next 2 days getting rid of the houseflies. I think we killed at least 6 of them. Cannot imagine what it's like to be staying in that room in summer. On the other hand, breakfast was good - their alfajores were fantastic. Location - on San Martin avenue and close to the start of the main hikes such as laguna del tres, laguna capri and chorillo de salto. There are 2 cosy sitting areas in the lobby (good to hang out in to get away from the hot room). Complimentary coffee and lemon infused water was a nice touch too.
Stayed 2 nights in Apr 2024

10/10 Excellent

edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable and the staff very nice and helpful. The only small complaints are maybe shower walls could be cleaner and WiFi is not strong in the rooms.
Stayed 3 nights in Mar 2024

8/10 Good

Akira, SHELTON

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Quiet neighborhood and close to the gate to Fitz Roy. Big shelves are convenient. Hotel staff are kind and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Ulisses

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Jun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely property
Extremely clean and cute hotel. Check out is rather early in most hotels in Patagonia at 10 am but they allowed us to rest in their very comfy lobby for some time.
Stayed 1 night in Dec 2023

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the place :)
I had an amazing stay at Poincenot! All the hosts were incredibly welcoming and the accommodation exceeded expectations. The location was convenient, with easy access to “El Sendero al Fitz Roy”. Also, the cleanliness was top-notch, the breakfast and the amenities provided added extra comfort. I highly recommend it. I will never forget that one of the girls from the front desk (I’m sorry I don’t recall your name) lent me a pair of trekking poles. I wouldn’t have made it without them.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice, clean, and an easy walk to the hiking trails.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
After staying at the hotel for three nights with six people in three rooms, I would like to confidently give Hotel Poincenot a five-star rating. In terms of service, they were the best among the six hotels we stayed at during our 18-day trip. During check-in, Milena patiently explained all the relevant details, and she especially helped us handle a small medical incident calmly and professionally. During check-out, Rocio made a great effort to find a taxi for us, as the village is so small that available taxi drivers were rare. Breakfast starts at 7 am. When we informed them of our early departure times at 5:30 am for hiking and at 4:30 am for a sunrise expedition on another day, they asked about our preferences. We mentioned that some hot drinks would be appreciated. Surprisingly, they prepared hot coffee, hot water, and a variety of foods and fruits! The hotel is relatively new, exceptionally clean, and well-maintained. It features expansive public areas, perfect for socializing with friends or other guests, particularly when outdoor activities are limited due to the frequent weather conditions in the area. The beds are comfortable, and the Twin bed size is suitable for individuals with a small or medium body size.
Foods and drinks are available in very early morning
Public area
Stayed 3 nights in Nov 2023

10/10 Excellent

Rosely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, con un personal sumamente diligente y atento. Facilidades modernas, muy limpias. Desayuno variado. Queda muy cerca de los senderos Fitz Roy, laguna Capri y Chorillo del Salto. Ubicación estratégica a restaurantes y supermercado. Sumamente satisfecha con nuestra estadía.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ricki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Chalten - trekking capitol.
Fabulous location in the heart of town. Super clean and friendly staff. Very helpful.
Stayed 3 nights in Jan 2023

10/10 Excellent

Michelle, Peyton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed! Newer, nice property and rooms. The staff were very friendly, helpful, and some spoke English. The breakfast had good variety and was delicious. The bed was comfortable, bathroom nice with good pressure & temperature. The wifi was good, & they even offered luggage storage so we could continue to explore the area without all our stuff, post-checkout. Close to shops & lots of restaurants, close to trails as well. I would recommend this place to anyone!
Stayed 1 night in Feb 2022

10/10 Excellent

Stephanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Elizabeth

Stayed 3 nights in Mar 2020

8/10 Good

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Newer hotel close to trails- bfast a bit scant but ok- horrible wind noise kept us up and hotel did not seem well made to combat noise- otherwise not a bad stay
Stayed 3 nights in Feb 2020

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, breakfast, rooms. All fantastic. Great location.
Stayed 2 nights in Jan 2020

8/10 Good

Nina, Rockland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly. The hotel is very very simple. There is not much by way of amenities, but I would definitely stay there again.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The property was modern, stylist and well appointed, very comfortable. Staff was very helpful with directions, taxis, confirming our excursions, restaurant and trail suggestions. Would definitely return.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place!
Loved it!!! Rooms are comfortable and clean! Front desk staff is so accommodating and helpful and so friendly!!!
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in staff was amazing. Helpful and friendly and gave great advice.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and great accommodations. Overall an amazing experience.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer hatte eine angenehme Größe und war gepflegt. Das Frühstück war für argentinische Verhältnisse umfangreich.
Stayed 2 nights in Nov 2019