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Mansión Serrano

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mansión Serrano

Traditional Triple Room | Bed sheets
Hallway
Classic Double Room | Bathroom | Shower, rainfall showerhead, towels, soap
Exterior
Traditional Room, 1 Queen Bed | Bed sheets

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
200 Ignacio Zaragoza Centro Histórico, El Fuerte, Sin., 81820
  • El Fuerte Plaza
    3 min walk
  • Municipal Palace
    4 min walk
  • Sacred Heart of Jesus Church
    5 min walk

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | Bed sheets

Traditional Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | Bed sheets

Premium Double Room

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Classic Double Room

Classic Double Room | Bed sheets

Classic Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Triple Room

Traditional Triple Room | Bed sheets

Traditional Triple Room

  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed

Junior Quadruple Room

  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Large Single Sofa Bed

View all photos for Family Double Room

Family Double Room | Bed sheets

Family Double Room

  • Sleeps 4
  • 2 King Beds

Family Triple Room

  • Sleeps 4
  • 1 King Bed, 1 Single Bed and 1 Large Single Sofa Bed

View all photos for Basic Triple Room

Basic Triple Room | Bed sheets

Basic Triple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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The price is €45
for 1 night
includes taxes & fees
9 Dec - 10 Dec
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About this property

Mansión Serrano

Hotel in El Fuerte with outdoor pool and restaurant
Along with an outdoor pool, this hotel has a restaurant and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services and dry cleaning. Change of towels is available on request
Mansión Serrano offers 10 accommodations with air conditioning. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide.
During your stay at Mansión Serrano , you're just a quick walk from El Fuerte Plaza. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Splash around at the waterslide or swim in the outdoor pool
  • Amenities include a business centre, TV in a common area and a water dispenser
  • Just a 3-minute walk from El Fuerte Plaza and 4 minutes on foot from Municipal Palace
  • Cats and dogs welcome free of charge (restrictions apply)
Mansión Serrano offers its guests a kids' pool, a waterslide, and an outdoor pool. There's a restaurant on site. You'll find a business centre on site.

WiFi is free in public spaces. Mansión Serrano also features a garden, a picnic area, and concierge services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star El Fuerte hotel.

Mansión Serrano has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Family friendly

  • Children's pool
  • Outdoor pool
  • Waterslide

Conveniences

  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:30 PM
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: MXN 300 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mansión Serrano Hotel
Mansión Serrano El Fuerte
Mansión Serrano Hotel El Fuerte

Mansión Serrano Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 55 out of 69 reviews" "
Rating 8 - Good. 11 out of 69 reviews" "
Rating 6 - Okay. 2 out of 69 reviews" "
Rating 4 - Poor. 0 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martha L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, charming hotel with an excellent bar.
This place was wonderful. Cerocahui is a small town, but the hotel is right off the center. The buildings are old and very charming, but have had upgrades to make them more comfortable. There are no TVs in the rooms, no internet in the rooms, and extremely limited cell service everywhere in town. Which is to say it’s an excellent place to disconnect and unwind. High-speed internet is available in the lobby, which was great for catching up on news, messages, emails, and sending out photos. Breakfast is included, and it was delicious. It included coffee, juice, fresh fruit, muffins and made-to-order eggs. Lunches and dinners are available. We had one dinner. Flavor-wise it was amazing, but the beef was over-cooked. The bar is wonderful. In addition to their own wines and the usual selection of Mexican beers, the bar keeps crafted some amazing cocktails, including traditional drinks and more regional cocktails with things like Sotol. If I were to stay again, I wouldn’t spring for the vineyard-front room. The vineyard itself is quite small and the view isn’t worth the extra cost. The other rooms open into a lovely courtyard, which is very lovely. My only criticism is that the hotel doesn’t take any cash. It seems to be a common theme among all the Balderrama hotels. It wasn’t so much of an issue here, as we could easily bill things to the room and pay with a single card transaction when we checked out.
Stayed 2 nights in Mar 2024

10/10 Excellent

Humberto

Stayed 1 night in Mar 2024

8/10 Good

Valorie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Mar 2024

10/10 Excellent

Valorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area for sightseeing and walking around. The staff are very friendly and courteous.
Stayed 1 night in Mar 2024

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Expedia description was accurately presented. It's a perfect place to stay when visiting El Fuerte and hopping on/off El Chepe. If you need a quiet, clean, and comfortable place to spend the night, Mansion Serrano is your place.
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice. Breakfast is not offered.
Stayed 1 night in Mar 2024

10/10 Excellent

jorge, Hamilyon

Liked: Cleanliness, staff & service, property conditions & facilities
Quality and price also the convenient to interesting area.
Stayed 1 night in Nov 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Very amenable and friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Ana Luisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Blanca

Travelled with family
Liked: Amenities
Excelente
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus Guadalupe

Stayed 1 night in Jul 2024

10/10 Excellent

Katiria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito
Stayed 1 night in Aug 2024

8/10 Good

Kevin Omar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disponibilidad de piscina
El horario para usar la alberca es muy limitado, no puedes usarla de noche, tampoco podras hacer mucho ruido al usarla si la habitacion de junto esta en uso, el ambiente es muy tranquilo.
Stayed 2 nights in Aug 2024

10/10 Excellent

ISMAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Increíble
Stayed 1 night in Aug 2024

10/10 Excellent

Katiria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio
Stayed 1 night in Apr 2024

10/10 Excellent

Rosa Delia

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Jul 2024

10/10 Excellent

Cristina Quezada

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y atención. La alberca tiene tobogán y los niños se la pasaron excelente
Stayed 1 night in Aug 2024

10/10 Excellent

Nómina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Eileem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto, lo recomiendo limpio y accesible
Stayed 1 night in Jul 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo y tranquilo
Habitación colonial cómoda, minisplit enfría muy bien, alberca refrescante y desayuno rico. Fue una estadía aceptable. El reglamento de hotel pide a huespedes no tener musica a alto volumen y es bueno cuando quieres descansar y pasar noche tranquila. Lo único por mejorar es habilitar el estacionamiento para autos ya que se encontraba cerrado.
Stayed 1 night in Jul 2024

10/10 Excellent

norma

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy bien conservado . No pudimos usar la alberca porque un día antes había llovido muy fuerte y enturbió el agua ( cosa que está fuera de control ) la habitación muy amplia con todos los servicios funcionando .
Stayed 1 night in Jul 2024

10/10 Excellent

Katiria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

CARLOS VILLARREAL

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
El único pero que le pongo, es que la alberca la cierran a las 7pm y siendo periodo vacacional deberían extenderlo a las 9pm Todo lo demás muy bien, habitaciones amplias y limpias, instalaciones igual.
Stayed 2 nights in Jul 2024