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Hotel Indigo El Paso Downtown, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo El Paso Downtown, an IHG Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
Desk, iron/ironing board, cots/infant beds, free WiFi
Bar (on property)
Bar (on property)
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
325 N. Kansas Street, El Paso, TX, 79901
  • Plaza Theater
    5 min walk
  • Judson F. Williams Convention Center
    7 min walk
  • Abraham Chavez Theater
    7 min walk
  • El Paso, TX (ELP-El Paso Intl.)
    15 min drive

Room options

View all photos for Standard Room

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo El Paso Downtown, an IHG Hotel

Hotel with a 24-hour fitness centre, near University of Texas at El Paso
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking.
Hotel Indigo El Paso Downtown, an IHG Hotel offers 119 air-conditioned accommodations with free newspapers and coffee/tea makers. Televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo El Paso Downtown, an IHG Hotel. During your stay, you're just a quick walk from Sensorium. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from University of Texas at El Paso and a few minutes from Paso del Norte International Bridge
  • Pets welcome for a fee (restrictions apply)
Hotel Indigo El Paso Downtown, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. A library, a terrace, and a vending machine are also featured at the business-friendly Hotel Indigo El Paso Downtown, an IHG Hotel. Parking is available for a fee.

This 3.5-star El Paso hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Hotel Indigo El Paso Downtown, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso

Hotel Indigo El Paso Downtown, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 603 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 76 out of 1001 reviews" "
Rating 4 - Poor. 56 out of 1001 reviews" "
Rating 2 - Terrible. 81 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zytha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Dania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel if you're looking for a stay-cation. Only thing I didn't like is that there is no free parking available for guests, it's an extra cost per day, so I would factor that into your budget.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Stayed 1 night in Aug 2024

8/10 Good

Richard

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property interior is beautiful. The pool and bar area are magnificent. The room had AC but it didnt work sufficently. There are not mini fridges in the rooms but they are available on request. All around a good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Cool place
Stayed 1 night in Aug 2024

10/10 Excellent

Minerva

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely hotel definitely will come back
Stayed 2 nights in Jul 2024

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Bryana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Indigo, El Paso, Texas
The Hotel Indigo is right downtown El Paso. It is on the trolley line between downtown and the university a couple miles north. Downtown El Paso is in the early stages of renovation with some new apartment buildings beginning to appear. Right now, however, there is more going on in the suburbs. The outdoor pool on the fifth floor is delightful, Front desk staff were helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely prperty
Stayed 1 night in Aug 2024

10/10 Excellent

Rogelio

Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice and dining hours options are great
Stayed 3 nights in Aug 2024

10/10 Excellent

Ibrahim

Stayed 2 nights in Aug 2024

10/10 Excellent

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel all around.! Only problem I had was that room seemed to get a little warm. Pool and bar area get really good at night . The vibes were 🔥 The people who park your cars are great and help out tremendously
Stayed 2 nights in Aug 2024

6/10 Okay

Ashley

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Pool and pool area were dirty, glass cups in the room were dirty as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Ernesto

Travelled with family
Love hotel
The hotel is my favorite in El Paso. People are friendly and make it so amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Antonio

Liked: Amenities
Outstanding service and beautiful property.
Stayed 1 night in Jul 2024

8/10 Good

patricia

Travelled with partner
Liked: Cleanliness, staff & service
The place is great but doesn't look like the pictures on line
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is too small!
Stayed 1 night in May 2024