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Holiday Inn Chicago Northwest-Elgin, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Chicago Northwest-Elgin, an IHG Hotel

Exterior
Exterior
Exterior
Serves lunch and dinner
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
495 Airport Rd, Elgin, IL, 60123
  • Hemmens Cultural Center
    6 min drive
  • Advocate Sherman Hospital
    7 min drive
  • Sherman Hospital
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    29 min drive

Room options

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Jetted Tub

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Accessible Tub)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Walk-In Shower)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • 36 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Accessible (Roll-In Shower)

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Elgin

Pool
Breakfast included
Parking included
Free WiFi
4.1 out of 5, Very good, (1000)
The price is €107
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Comfort Suites Elgin

About this property

Holiday Inn Chicago Northwest-Elgin, an IHG Hotel

Hotel with 2 restaurants, in the vicinity of Hemmens Cultural Center
2 restaurants, an indoor pool and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site.
Holiday Inn Chicago Northwest-Elgin, an IHG Hotel offers 243 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Chicago Northwest-Elgin, an IHG Hotel. During your stay, you'll be close to Santa's Village. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy American cuisine while dining at Bennigans
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 6 minutes by car from Hemmens Cultural Center and 7 minutes from Santa's Village
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Chicago Northwest-Elgin, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9688 square feet (900 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago Northwest-Elgin, an IHG Hotel. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 10:30 AM.
Bennigans – This sports bar specialises in American cuisine and serves lunch and dinner.
Crystals – This restaurant specialises in American cuisine and only serves breakfast.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 14 for adults and USD 5.95 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bennigans
  • Crystals

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9,688 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 60.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day, plus a deposit of USD 50.00 per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.00 for adults and from USD 5.95 for children
  • Pet deposit: USD 50.00 per night
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Chicago Northwest-Elgin
Holiday Inn Hotel Northwest-Elgin Chicago
Elgin Holiday Inn
Holiday Inn Chicago Northwest
Holiday Inn Elgin
Holiday Inn Chicago Northwest-Elgin Hotel

Holiday Inn Chicago Northwest-Elgin, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1002 reviews" "
Rating 8 - Good. 246 out of 1002 reviews" "
Rating 6 - Okay. 61 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kim

Business traveller
Liked: Staff & service
Nice updated lobby. The rooms are in need of a remodel.
Stayed 1 night in Sep 2024

8/10 Good

JOHN C, Guyton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent staff, check in was great, I came down the next morning, the MOD remembered my name and room number when getting a diet coke for my wife. The hallway and elevator need a refurb.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Stayed 1 night in Sep 2024

8/10 Good

DAVE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town for wedding
Stayed 2 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Its was pretty good. The housekeeper opened our door and walked in our room at 9 and woke us up. Please tell them to not do this. It was very uncomfortable.
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

6/10 Okay

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint was shower head only trickled water from 3 sprouts and noise at 2:00 am from party woke me up.
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Stayed 3 nights in Aug 2024

2/10 Terrible

Matthew

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Charged my account 4 times for the night stay..cleaning staff just walk in room while me and the wife where doing our thing.they said this is normal for there that the cleaning people just walk in the rooms to see if checked out so they can clean..what a joke will never go back to this place again.
Stayed 1 night in Sep 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in May 2024

6/10 Okay

Dora

Stayed 1 night in Aug 2024

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here annually. Generally great but this time on 3 day stay i dont think a single staff member even said hello. Noticeable since usaullt exceptional and friendly service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ayesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and courteous. Room was spacious and clean. They had nice food options!
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

OLADELE

Stayed 4 nights in Aug 2024

10/10 Excellent

Magaly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were not clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Edgar

Stayed 1 night in Aug 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our rooms were on a floor that had water damage The hallways smelled and so did the rooms. My son's room had a over powering smell of mold and their was mold in the closet. They did move them.to.another room. Our room their was no any hot water and the shower had more water coming out around the shower head than through it. I work in the travel industry and would never recommend Holiday Inn to anyone.
Stayed 4 nights in Aug 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

EMILY

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our toilet leaked all over the bathroom floor. There was a very stale and sewage smell in our room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice and clean
Stayed 2 nights in Aug 2024