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Holiday Inn Ellesmere Port by IHG

3.0 star property

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Photo gallery for Holiday Inn Ellesmere Port by IHG

Exterior
Front of property
Point of interest
Reception
Daily buffet breakfast (GBP 14.95 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
Center Island Waterways Lower Mersey St, Ellesmere Port, England, CH65 2AL
  • National Waterways Museum
    ‪7 min walk‬
  • Blue Planet Aquarium
    ‪4 min drive‬
  • Cheshire Oaks Designer Outlet
    ‪4 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Ground Floor

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, View (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, View (Canal View)

  • 22 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Room, 1 King Bed, View (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, View (Canal View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, View (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds, View (Canal View)

  • 22 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible, View (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, View (Canal View)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View (Canal View)

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, View (Canal View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Macdonald Craxton Wood Hotel & Spa, Chester

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (801)
The price is €91
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Macdonald Craxton Wood Hotel & Spa, Chester

About this property

Holiday Inn Ellesmere Port by IHG

Hotel in Ellesmere Port with health club and sauna
This smoke-free hotel features an indoor pool, a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and 24-hour room service.
Holiday Inn Ellesmere Port by IHG offers 83 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ellesmere Port by IHG. During your stay, you'll be close to Chester Zoo. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Cheshire Oaks Designer Outlet and 7 minutes from Chester Zoo
Holiday Inn Ellesmere Port by IHG offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Ellesmere Port by IHG. Free self parking is available.

This 3-star Ellesmere Port hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Hand-held showerhead
  • Handrails in stairways (104 centimetre high)
  • High-pile carpet in room
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ellesmere Port Holiday Inn
Holiday Inn Ellesmere Port
Holiday Inn Hotel Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
Holiday Inn Ellesmere Port Hotel
Ellesmere By Ihg Ellesmere
Holiday Inn Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel
Holiday Inn Ellesmere Port an IHG Hotel
Holiday Inn Ellesmere Port by IHG Ellesmere Port
Holiday Inn Ellesmere Port by IHG Hotel Ellesmere Port

Holiday Inn Ellesmere Port by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 996 reviews
Rating 8 - Good. 327 out of 996 reviews
Rating 6 - Okay. 62 out of 996 reviews
Rating 4 - Poor. 18 out of 996 reviews
Rating 2 - Terrible. 9 out of 996 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

m

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very good breakfast choice. Thought the dinner menu was a bit limited.
Stayed 1 night in Nov 2024

8/10 Good

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

rio

Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel with everything you need
Service very good Simple but clean, comfy and just what we needed after a long day at Cheshire Oaks Shame the coffee machine wasn’t working at breakfast but filter coffee was fine. Brekkie very good and a lot of choice.
Stayed 1 night in Nov 2024

10/10 Excellent

Owain

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional service
Check in was very efficient and friendly . Did not have to wait at all. Room clean and spacious. Bathroom with shower and bath also clean and spacious. Only negative is bathroom needs redecorating as paint peeling
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chill out
Yes i had a nice overnight stay with no problems or issues. Staff were warm and friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Ideal location for tourist attractions and Cheshire Oaks shopping outlet. Comfortable and very clean rooms. Wonderful breakfast!
Stayed 1 night in Oct 2024

8/10 Good

Anita

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service beautiful evening meal and breakfast couldnt fault anything ghe staff were all amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Gail

Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Stayed 1 night in Oct 2024

2/10 Terrible

Kelly

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The staff were so friendly and welcoming. We were given free coffee and biscuits while the lady checked that our room was ready,which it was. The room was clean and the bed very comfortable. Breakfast was self serve and lovely. There was full English, cereals, fruits and seeds,yoghurts, croissants and pastries and various breads. Jams,honey and Nutella were available for the toast. It's a very quiet and peaceful location. We would definitely stay here again. Just across the canal was a great canal waterways and boats museum. Well worth a visit.
Stayed 1 night in Sep 2024

10/10 Excellent

siobhan, Bebington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing venue for a wedding, lovely staff and service
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Sep 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
All good!! Very friendly helpful staff, Room was clean , great bed, Nice and quiet ,slept like a baby. Very good breakfast with plenty of choice and again the staff were very good . Would certainly go back !! Chris
Stayed 1 night in Sep 2024

2/10 Terrible

Hiral, Leicester

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible Service, Rude Staff,
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an assessable room which was good except I think overall the bathroom should have more grab rails for the guests. Staff were great, very friendly and attentive
Stayed 2 nights in Sep 2024

10/10 Excellent

Huda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived after a long haul flight wanted somewhere close to Manchester Airport. This was perfect for us. Easy to fine. Quick check-in. Room clean and comfortable, quiet despite a wedding reception. Breakfast was wonderful. Staff very friendly and helpful. Good choice of pastries, cereals and cooked food. Our eggs cooked to order. Coffee served by staff. Its overlooking a canal which is a beautiful relaxing setting to enjoy breakfast. We had a short walk around lovely. Left our luggage whilst we shopped in Chester. Would definitely recommend and will go again if we're in the area.
Stayed 1 night in Sep 2024