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4.2 out of 5

"Lovely hotel, large , clean bedrooms with comfy bed. Breakfast was vert tasty & we really enjoyed our stay " More

By a verified traveller on Sat 11 Dec 2021

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Premium Room, 1 King Bed (Canal View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds (Canal View)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Canal View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ellesmere Port, an IHG Hotel. During your stay, you'll be close to Chester Zoo. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.

  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Chester Zoo and 11 minutes from Chester City Walls

Holiday Inn Ellesmere Port, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Ellesmere Port, an IHG Hotel

Everyone (3) Couples (2) Family (1)
5 out of 5
Lovely hotel, large , clean bedrooms with comfy bed. Breakfast was vert tasty & we really enjoyed our stay

Posted by on 11 Dec 2021

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5 out of 5

Posted by on 2 Aug 2020

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4 out of 5
Very difficult place to find. Satnav took me to the wrong side of a dock. Road directions must be improved

Posted by on 1 Dec 2019

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4 out of 5

nice hotel, but expansive

Pros: cleanliness
Location: close to cheshire oaks
comortable, very clean but small rooms, food was expansive, basic breakfast. overall confortable stay,

Posted by , from UK on 2 Dec 2017

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2 out of 5

Disappointing overnight stay

Not a good welcome, staff not very friendly. Room very cold & seemed to be no way of heating it. Toiletries disgusting in the room - wish we brought our own. Disappointing

Posted by on 4 Nov 2015

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5 out of 5

Excellent hotel

From the greeting at reception to leaving from reception the staff were exemplarary and couldn't do enough for you. the young staff have been trained well and have impecable manners and thoughfulness. The knock on the room door within moments of arrival offering to make the sofa bed up as I had my daughter arriving was very thoughtful

Posted by on 20 Mar 2012

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Property Features

Holiday Inn Ellesmere Port, an IHG Hotel offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Ellesmere Port, an IHG Hotel. Free self parking is available. This 3-star Ellesmere Port hotel is smoke free.

  • 83 guestrooms or units
  • 3 levels
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Ellesmere Port Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Ellesmere Port, an IHG Hotel offers 83 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.

On-site venue – This restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

This property's swimming pool will be closed every Saturday from September-June during the hours of 9 AM-1 PM.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

During school term times the swimming pool will be closed between 10 AM to 1 PM every Saturday.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Contactless check-out is available
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ellesmere Port Holiday Inn
  • Holiday Inn Ellesmere Port
  • Holiday Inn Hotel Ellesmere Port
  • Holiday Inn Ellesmere / Cheshire Oaks Ellesmere Port
  • Holiday Inn Ellesmere / Cheshire Oaks Hotel Ellesmere Port
  • Holiday Inn Ellesmere Port Hotel
  • Holiday Inn Ellesmere Port
  • Holiday Ellesmere Port, An Ihg
  • Holiday Inn Ellesmere Port an IHG Hotel
  • Holiday Inn Ellesmere Port, an IHG Hotel Hotel
  • Holiday Inn Ellesmere Port, an IHG Hotel Ellesmere Port
  • Holiday Inn Ellesmere Port, an IHG Hotel Hotel Ellesmere Port

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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