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Poets House

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Poets House

Courtyard
Exterior
Superior Double Room, 1 King Bed | Premium bedding, in-room safe, individually decorated
Separate bathtub and shower, rainfall showerhead, designer toiletries
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
40 - 44 St Marys Street, Ely, England, CB7 4EY
  • Oliver Cromwell's House
    2 min walk
  • Ely Cathedral
    3 min walk
  • Ely Museum
    4 min walk
  • Cambridge (CBG)
    22 min drive

Room options

View all photos for Deluxe Double Room

Premium bedding, in-room safe, individually decorated

Deluxe Double Room

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Standard Double Room, 1 King Bed

  • 8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, individually decorated

Standard Double or Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Superior Double Room, 1 King Bed

  • 10 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Riverside Inn

Breakfast included
Parking included
Free WiFi
Housekeeping
4.6 out of 5, Wonderful, (186)
The price is €132
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Riverside Inn

About this property

Poets House

Suburban hotel with 24-hour front desk and restaurant
Along with a restaurant, this hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Poets House offers 21 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries.

This Ely hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Poets House. During your stay, you're just a quick walk from Oliver Cromwell's House. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at The Dining Room
  • Full breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Oliver Cromwell's House and 3 minutes on foot from Ely Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Poets House. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.
Guests can enjoy full breakfast for a fee.
The Dining Room – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
The Study – This bar only serves lunch.
24-hour room service is available.

Languages

English, Polish, Portuguese, Romanian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee: GBP 10 to 17 for adults and GBP 10 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Dining Room
  • The Study

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50.00

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 9:00 PM)
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 to 17 for adults and GBP 10 to 17 for children
  • Late check-out fee: GBP 50.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property's front desk is open during the following times:
  • Monday - Thursday: 7:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Poets House Hotel Ely
Poets House Hotel
Poets House Ely
Poets House
Poets House Ely
Poets House Hotel
Poets House Hotel Ely

Poets House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 240 out of 339 reviews" "
Rating 8 - Good. 74 out of 339 reviews" "
Rating 6 - Okay. 17 out of 339 reviews" "
Rating 4 - Poor. 5 out of 339 reviews" "
Rating 2 - Terrible. 3 out of 339 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nooshin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Super hotel. Extremely helpful and friendly staff. Lovely meal in the restaurant. Great stay and highly recommend!
Stayed 1 night in Jul 2024

8/10 Good

Rebecca

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lovely hotel but had a few issues
On arriving, receptionist was on the phone, so we waited. Then when the call was ended she made another call saying to us I’ll be with you in a moment? Bit rude as we were standing there in the flesh? Went into the bar in the evening and ordered 2 drinks from the bar, we were told to take a seat and they would be brought over to us. We waiting over 20 minutes and had to leave as we were attending a concert so never had our drinks. Apart from those two things our room was lovely, although did look a bit worn in places. The bath was amazing and bed very comfortable. View was perfect. Also most staff were friendly. Would return but maybe needs either more staffing or training.
Stayed 1 night in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The air conditioning in our room worked perfectly and was a god-send in a hot week.
Stayed 5 nights in Jun 2024

10/10 Excellent

Peter

Charming.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to explore Ely
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Mostly nice but all tables in bar area reserved for non-residents having drinks or afternoon tea leaving no space for residents.
Stayed 2 nights in May 2024

10/10 Excellent

Rosemary

Stayed 2 nights in Jun 2024

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. The only downside is the lack of onsite parking sport but there are plenty of parking options nearby which helps a lot.
Stayed 3 nights in May 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location. It was amazing to have such a good view of Ely Cathedral from our room.
Stayed 1 night in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost a really good hotel
A pleasant, clean, well-maintained hotel in an ideal position, with friendly, helpful staff and good breakfasts. But yet another hotel where the designer has had the last word. Hotel managers should spend a week in each room in their hotel, then there would be more drawer space, plenty of sockets at useful heights, hooks for coats (especially damp ones), brighter lighting and comfortable armchairs instead of baths in bedrooms, mirrors everywhere except near the hairdryer socket, and no shaver socket. Our 3 night stay was enjoyable, but with a bit more thought given to practical living, it could have been so much better.
Stayed 3 nights in May 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Bathtub was outstanding!
Stayed 1 night in May 2024

10/10 Excellent

Neeraj

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with vintage feel, the best hotel in Ely. And right across the road from the best restuarant (Old fire engine house).
Stayed 2 nights in Feb 2024

8/10 Good

Sue

Travelled with group
Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Gillian

Stayed 2 nights in Apr 2024

10/10 Excellent

Marie

Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Poet House Stay
The room was very boujee. Creature comforts such as robes, slipers, and toiletries get a big thums up. Room 19. The door handle to the room door was concerningly loose. It was escalated to the front desk but still awaiting repair after two nights stay. The underfloor heating in the bathroom was too hot. It could do with controls that we could adjust.
Stayed 1 night in Mar 2024

10/10 Excellent

Roderick

Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service
Excellent customer service. Lola was especially professional, helpful with my request for additional provisions for our room, without hesitation and a pleasant manner. She is a credit to your team.
Stayed 1 night in Mar 2024

8/10 Good

Alan

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff and a wonderful room.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights sleep
Stayed 1 night in Feb 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Maureen

Stayed 1 night in Sep 2023

8/10 Good

Mrs Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always very friendly and helpful. Helped us a lot with room and parking
Stayed 1 night in Aug 2023