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4.6 out of 5

"The people that work here are the friendliest and most helpful I have ever come across. " More

By a verified traveller on Mon 18 Feb 2019

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Standard Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Poets House. During your stay, you're just a quick walk from Oliver Cromwell's House. Free WiFi in public areas, free self-parking and a restaurant are available.

  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at The Dining Room
  • Full breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Oliver Cromwell's House and 3 minutes on foot from Ely Cathedral

Poets House ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Poets House

Everyone (5)
5 out of 5
The people that work here are the friendliest and most helpful I have ever come across.

Posted by on 18 Feb 2019

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Comment from Hotel Management

19 Feb 2019 by Poets House

Thank you for your kind review of your experience with the staff here at Poets House. We hope to welcome you back to the hotel in the future. Kind regards

4 out of 5

Posted by on 17 Feb 2019

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Comment from Hotel Management

3 Apr 2019 by Poets House Hotel Team

Thank you for your 5 star review, we look forward to seeing you again soon!

5 out of 5
It was a really enjoyable stay. Would highly recommend staying there. Staff were great.

Posted by , from London on 6 Sep 2018

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Comment from Hotel Management

12 Sep 2018 by The Poets Team

Thank for your 5 star review! We hope to see you again soon! Kind regards Christine

5 out of 5

Good quality hotel

Good situation a few hundred yards from cathedral . Staff generally very pleasant. It was very hot in room and air con not really strong enough..but to be fair it was a very hot week .

Posted by , from east Midlands on 28 Jul 2018

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Comment from Hotel Management

1 Aug 2018 by Poets Team

Thank you for your review of your stay at Poets and we are sorry you found the air conditioning too weak, it was quite an extreme week too. We hope that you visit is again at Poets House. Kind regards The Poets House Team

4 out of 5

Ely center

Pros: Central location
Cons: Check your rooms before putting guests in. Ours had an awful smell of stale water
Location: Cathedral and lovely places to walk
Lovely location ideal for visit to Cambridge and a beautiful city to visit

Posted by on 19 Apr 2018

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Poets House. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 21 guestrooms or units
  • 3 levels
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers for purchase
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Ely Station (1.4 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Poets House offers 21 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. This Ely hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Guests can enjoy full breakfast for a fee.

The Dining Room – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

The Study – This bar only serves lunch.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Thursday: 7:00 AM-9:00 PM
To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Thursday: 7:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 48 hours
  • Contactless check-in is available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10 to 17 for adults and GBP 10 to 17 for children
  • Late check-out fee: GBP 50.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Poets House Hotel Ely
  • Poets House Hotel
  • Poets House Ely
  • Poets House
  • Poets House Ely
  • Poets House Hotel
  • Poets House Hotel Ely

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.