Emerald Central Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Central Hotel

Outdoor pool
Exterior
Hotel Suite | Premium bedding, desk, blackout curtains, iron/ironing board
Lounge
Check-in/check-out kiosk

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Corner Opal Street and Egerton Street, Emerald, QLD, 4720
  • Emerald Botanic Gardens
    7 min walk
  • Central Highlands Visitor Information Centre
    9 min walk
  • Emerald Golf Club
    10 min walk
  • Emerald, QLD (EMD)
    6 min drive

Room options

Deluxe Studio

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Two Bedroom Suite

  • 51 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

Hotel Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Hotel Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Single Futon

Two Bedrooms Suite

  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

Deluxe Studio

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Similar properties

About this property

Emerald Central Hotel

Hotel in Emerald with outdoor pool and restaurant
This smoke-free hotel features an outdoor pool, a restaurant and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. Weekly housekeeping is available.
Emerald Central Hotel offers 58 accommodations with an iron/ironing board and free toiletries. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a shower.

This Emerald hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Emerald Central Hotel, you're just a quick walk from Emerald Botanic Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and laundry facilities
  • Within a 10-minute walk of Emerald Botanic Gardens and Central Highlands Visitor Information Centre
There's a restaurant on site. WiFi is free in public spaces. A business centre and a meeting room are available. The business-friendly Emerald Central Hotel also features an outdoor pool, a garden, and a picnic area. Self parking is free.

This 3-star Emerald hotel is smoke free.

Emerald Central Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • Street parking available
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 6:00 PM) and Sunday - Sunday (7:00 AM - noon)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.00 per night.
  • Cots (infant beds) are available for AUD 30.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.00 per night
  • Rollaway bed fee: AUD 30.00 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Emerald Central
Emerald Central Hotel Hotel
Emerald Central Hotel Emerald
Emerald Central Hotel Hotel Emerald

Emerald Central Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 93 reviews" "
Rating 8 - Good. 32 out of 93 reviews" "
Rating 6 - Okay. 19 out of 93 reviews" "
Rating 4 - Poor. 8 out of 93 reviews" "
Rating 2 - Terrible. 11 out of 93 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Petra

You can hear all the plumbing going through the walls and the Air Conditioning is almost non existent
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Travelled with family
Centrally located
Stayed 2 nights in Aug 2024

6/10 Okay

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Beds not being stable
Stayed 1 night in Aug 2024

8/10 Good

bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was basic but clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Great stay
Stayed 1 night in Jul 2024

6/10 Okay

Renee

Travelled with family
Disliked: Cleanliness, property conditions & facilities
room show clear signs of wear and tear. in shower show curtain too short to cover opening, hot tap as cold and cold tap was hot, plastic vent on roof was disintegrating. main room, no plug for sink. power point at bed level. aircon very low on the wall and noisy. plates not clear.
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Appeared to be busy, car parking was available at my room. Also it was so quiet especially in the morning as no noise woke me as people left earlier than I needed to. Would stay again. 🙂🙂🙂🙂
Stayed 2 nights in Jun 2024

6/10 Okay

Rena

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Mahta, West Pennant Hills

Travelled with partner
Liked: Cleanliness, staff & service
Good staff
Stayed 1 night in Jun 2024

10/10 Excellent

Diane

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the room very clean
Stayed 1 night in Jun 2024

6/10 Okay

Bernadette

Can only get better
The Emerald Central Hotel is in the throes of updating. At the moment it is still a little tired. But the bed was comfortable,the shower hot, and it was very convenient to shops.
Stayed 2 nights in May 2024

8/10 Good

Peter

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Lew

Liked: Cleanliness, staff & service
I never met any staff as I checked in after they closed 2 pm on Saturday . They did make timely contact and I grabbed my key from night safe .Rather large complex so walked around looking for room .Bit tired after long day on the road so that was a lil off. A map was mentioned but - would have been handy - maybe there is one somewhere Clean tidy comfortable - maybe a little old dated but o probs . works happening in footpath - barriers etc .
Stayed 1 night in Nov 2023

6/10 Okay

RICHARD

Travelled with family
Liked: Cleanliness, staff & service
Central location great. Very friendly staff. Noisy cold tap problem. Clutteredness of area beside reception. Tiredness of walkways and exterior walkways and car parks.
Stayed 1 night in Nov 2023

2/10 Terrible

Brock

Disliked: Staff & service, room comfort
Terrible
Had a late check in and was given a room people where already in very scary stressful situation
Stayed 1 night in Oct 2023

6/10 Okay

Gary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay.
Stayed 1 night in Sep 2023

8/10 Good

Orawan

Good for service
Stayed 1 night in Sep 2023

2/10 Terrible

Daniel

Stayed 3 nights in Jun 2023

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

2/10 Terrible

Santina

Business traveller
Disliked: Cleanliness, property conditions & facilities
Should not be in operation
Stayed 1 night in Mar 2023

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and approachable.

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the relaxed, nothing is a problem attitude of management. Complimentary laundry, swimming pool and breakfast was a bonus. Plenty of tea and coffee etc. Really hot showers a good friendly vibe. Only negative was dripping sink taps and kids room smelled of stale cigarettes. This is not to hotels fault, just the arrogance of past guests not following the rules or respecting others. Although older style motel, it had everything we neaded. We will happily return.
Stayed 1 night in Sep 2022

2/10 Terrible

Ann-Maree

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very run down towels were thread bare. A permanent resident had the master key but wasn’t the manager. A very poor continental breakfast was included.
Stayed 1 night in May 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. Room clean and everything i needed
Stayed 2 nights in Mar 2022