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IntercityHotel Enschede

4.0 star property

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Photo gallery for IntercityHotel Enschede

Exterior
Lobby
Lobby
Business Room | Minibar, in-room safe, desk, soundproofing
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

Map
Willem Wilminkplein 5, Enschede, 7511 PG
  • Grote Kerk
    ‪6 min walk‬
  • Naturemuseum Enschede
    ‪8 min walk‬
  • Rijksmuseum Twente
    ‪8 min walk‬
  • Enschede (ENS-Twente)
    ‪13 min drive‬

Room options

View all photos for Business Room (Plus)

Minibar, in-room safe, desk, soundproofing

Business Room (Plus)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, soundproofing

Standard Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Room

Minibar, in-room safe, desk, soundproofing

Business Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

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Front of property

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4.5 out of 5, Wonderful, (199)
The price is €136
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includes taxes & fees
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About this property

IntercityHotel Enschede

Pet-friendly hotel connected to a shopping centre in Oude Markt with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and dry cleaning.
IntercityHotel Enschede offers 126 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Enschede hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at IntercityHotel Enschede. During your stay, you'll be connected to a shopping centre and just a quick walk from Grote Kerk. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Grote Kerk and Naturemuseum Enschede
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at IntercityHotel Enschede. For a fee, parking is available.

This 4-star Enschede hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
IntercityHotel Enschede has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 15 per day)

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.95 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Secured self-parking fee: EUR 15 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Intercityhotel Enschede
Intercityhotel Hotel Enschede
InterCityHotel Enschede Hotel
IntercityHotel Enschede Hotel
IntercityHotel Enschede Enschede
IntercityHotel Enschede Hotel Enschede

IntercityHotel Enschede Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 430 out of 929 reviews
Rating 8 - Good. 398 out of 929 reviews
Rating 6 - Okay. 66 out of 929 reviews
Rating 4 - Poor. 18 out of 929 reviews
Rating 2 - Terrible. 17 out of 929 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leonore

Stayed 1 night in Oct 2024

2/10 Terrible

tim

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to the train station and city center.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
.................................................
Stayed 1 night in Oct 2024

2/10 Terrible

richard

Stayed 6 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very much a ‘business’ hotel. Staff very friendly and efficient but bar area lacked atmosphere and had to wait for a receptionist to serve drinks. Room was clean and comfortable.
Stayed 2 nights in Sep 2024

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service, amenities
I was baffled by this hotel: it seems that a competition was written for architectural students to design a (spacious) room that has all the basics...AND WHOEVER CAN DO IT AT THE LOWEST COST WILL WIN!.(NO ADULT or FREQUENT TRAVELER would ever design a room to be THIS UNCOMFORTABLE). It had everything: a (terrible) bed, two (very small, very poor) pillows, a duvet (too thin and small for the bed), a (half) desk, two (very poor) chairs, a (small) bathroom with a sink, a (small) shower (with low water pressure), (very thin) towels and a toilet. In my 40 years of travel around the world, staying in hotels 200 nights per year minimum, this must have been the most "bare bone" comfort I have ever experienced (AT A HIGH PRICE!) Check in is SELF SERVICE, they have closed the restaurant for lunch and dinner (So it should be renamed HOTEL-GARNI or B&B) and the very hard to find staff members seemed to have NO training in the hospitality industry. Breakfast was all self service and unappetizing. The reason I chose the hotel was its location and the STEIGENBERGER affiliation ~ but NEVER AGAIN!
Stayed 1 night in Sep 2024

6/10 Okay

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good service
Stayed 9 nights in Aug 2024

8/10 Good

Sema

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 5 nights in Aug 2024

10/10 Excellent

Neea

Liked: Cleanliness, property conditions & facilities
-
Stayed 5 nights in Jul 2024

10/10 Excellent

Eka

Stayed 3 nights in Jul 2024

8/10 Good

scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Great location Very friendly staff. Nice breakfast. Good size room and comfy bed but could hear the room through the wall.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Rembert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Stayed 1 night in May 2024

8/10 Good

Irene

Liked: Staff & service, property conditions & facilities
The property location is great. The room and view were great. However, it is very hard to find the entrance. I searched for a bit lugging my suitcase and bags. Finally I got close to an area where I saw a sign that was facing the opposite direction and that is where the elevator was.
Stayed 7 nights in Apr 2024

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2024

8/10 Good

Sarah, Princeton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to get to the train and bus stations. Close to a variety of stores and dining options. Got a room with a great view of the town. Kettle to boil water in the room. - No iron in the room; iron in the room is standard in every other hotel where I have stayed. - Mattress was somewhat uncomfortable. - Not enough pillows.
Stayed 5 nights in Apr 2024

10/10 Excellent

Willem

Stayed 1 night in Mar 2024

8/10 Good

Rosa

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Service was great, cleanliness not so much
I felt like my room wasn’t really cleaned thoroughly. There was a long hair in the clean towel they provided and hairs in the shower. Gum sticking on the side of the bed. The staff was super friendly and helpful and the location is perfect.
Stayed 7 nights in Feb 2024

10/10 Excellent

Nicholas J

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located. Short walk to public transportation.
Stayed 2 nights in Dec 2023

4/10 Poor

ERROLA

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Beware in winter months - no heat thermostat in the room. When we complained of being cold, we were only offered an extra blanket. It took a second complaint for them to offer a stand-alone heater. Also, the bed cover/duvet is tiny - it does not cover the full size of the bed… very strange..
Stayed 3 nights in Dec 2023