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Hotel Metropolis

4.0 star property

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Photo gallery for Hotel Metropolis

Front of property – evening/night
Exterior
Lobby sitting area
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avda. de les Escoles, 25, Escaldes-Engordany, 788
  • Caldea Spa
    ‪5 min walk‬
  • Andorra Massage
    ‪14 min walk‬
  • Pyrenees Andorra Shopping Centre
    ‪19 min walk‬
  • La Seu d'Urgell (LEU)
    ‪53 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Bedrooms (Comunicada)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 2 Bedrooms (Comunicada)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

NH Andorra la Vella

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, (670)
The price is €129
for 1 room
includes taxes & fees
5 Apr - 6 Apr
NH Andorra la Vella

About this property

Hotel Metropolis

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Metropolis include ski storage and complimentary wireless Internet access.
Hotel Metropolis offers 55 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Escaldes-Engordany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Metropolis, you're just a quick walk from Caldea Spa. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine while dining at Atlantida
  • Continental breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes downhill skiing
  • 5 minutes by foot from Caldea Spa and a 2-minute drive from Pyrenees Andorra Shopping Centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and ski storage are also featured at Hotel Metropolis. Parking is available for a fee.

This 4-star Escaldes-Engordany hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8 AM to 11 AM.
Atlantida – This restaurant specialises in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 10 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 24 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8 AM to 11 AM for a fee: EUR 15 for adults and EUR 9 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atlantida

Things to do

  • Downhill skiing
  • Ski storage

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Metropolis

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 for adults and from EUR 9 for children
  • Fee for in-room wired Internet: EUR 10 per day (rates may vary)
  • Self-parking fee: EUR 24 per night
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Metropolis Escaldes-Engordany
Metropolis Hotel Escaldes-Engordany
Hotel Metropolis Escaldes-Engordany
Hotel Metropolis Hotel
Hotel Metropolis Escaldes-Engordany
Hotel Metropolis Hotel Escaldes-Engordany

Hotel Metropolis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 80 out of 109 reviews
Rating 8 - Good. 24 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 1 out of 109 reviews
Rating 2 - Terrible. 0 out of 109 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping, dining and walking. Friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Amelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for first time staying in Andorra
This was our fourth hotel room after a week in Europe and we really appreciated the comfort of our bedroom and bathroom. It was spacious with great a/c and the shower was wonderful. Our bedroom overlooked the river and was well soundproof. There are two grocery stores just across the street and we used the laundromat next door.
Stayed 2 nights in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alcides

Stayed 1 night in Oct 2023

10/10 Excellent

GLADYS

Stayed 1 night in Sep 2023

10/10 Excellent

Eugenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, service, parking
Stayed 2 nights in Sep 2023

4/10 Poor

TANER

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t recommend this hotel there extra charge money for me breakfast & parking this hotel motivation only money 💰 to pay 💰 my
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Stayed 1 night in Jul 2023

10/10 Excellent

sandipkumar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location right next to river and easy walking distance to main street of shopping. Room was pretty clean and most advance furniture you can find in big brand hotels. Breaksfast is good and parking easy to park.
Stayed 2 nights in Jun 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Fantastic stay. Hotel reception staff were very friendly and helpful. The room was extremely clean and modern. Good and easy car parking.
Stayed 3 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! beautiful rooms, clean! small but very well thought out design! LED lighting built into cabinetry, solid wood doors (noise resistant). Loved the showers!
Stayed 1 night in Aug 2022

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Tej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wished we could have stayed longer
Great views of the river that gushes right below your rooms to the mountains. Great location. Nice sized room with a great bathroom. Great staff. Wished we could have stayed longer
Stayed 1 night in May 2022

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what I needed
A good location, helpful staff at check-in, easy walk back down the river into Andorra La Vella, shops, bus station etc. Comfortable room and no complaints at all. Perfect for what I needed
Stayed 2 nights in Oct 2021

10/10 Excellent

laurent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Nice stay at this hotel for a real break. Facility was quiet, clean and functional. Beds were very comfortable.
Stayed 1 night in Mar 2021

10/10 Excellent

Aleix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Room decent. Bit on the small side but still well appointed
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

6/10 Okay

Zahi

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The customer service is very bad in this hotel , the location is good and the place is fine , parking very expensive . Cost like 25 percent of the room . If I’m paying over 120 euro per night I would like to be treated in the right way , the lady in the front desk was rude and arrogant.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely new property next to the shopping district and Caldea. Our room was small but large enough for the two of us with a wonderful shower. The only issue I had was with the front desk, and this was with Andorra in general as well, was that people could be more friendlier.
Stayed 1 night in Oct 2019

10/10 Excellent

Travellers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and helpful staff, great clean and quiet and modern room
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, close to shops and restaurants but a bit of a walk/short drive to the main shopping/eating area - with the upside of being quiet. Very nice room, excellent shower and nice view
Stayed 1 night in Aug 2019