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IntercityHotel Duisburg

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Meeting facility
Lobby
Exterior
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Mercatorstraße 57, Duisburg, 47051
  • Citibank-Tower
    ‪5 min walk‬
  • Duisburg Christmas Market
    ‪6 min walk‬
  • Theater am Marientor
    ‪16 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪24 min drive‬

Room options

View all photos for Business Room (Plus)

In-room safe, desk, soundproofing, free WiFi

Business Room (Plus)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

In-room safe, desk, soundproofing, free WiFi

Business Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible

Room, Accessible | In-room safe, desk, soundproofing, free WiFi

Room, Accessible

  • 21 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Twin Room

In-room safe, desk, soundproofing, free WiFi

Business Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Twin Room (Plus)

In-room safe, desk, soundproofing, free WiFi

Business Twin Room (Plus)

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

IntercityHotel Duisburg

Duisburg hotel in Duisburg Mitte with 24-hour business centre and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and conference space.
IntercityHotel Duisburg offers 176 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

This Duisburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at IntercityHotel Duisburg. During your stay, you're just a quick walk from Citibank-Tower. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 12 minutes by car from Rudolf Weber-Arena and 12 minutes from Westfield Centro
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly IntercityHotel Duisburg. Parking is available for a fee.

This Duisburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
IntercityHotel Duisburg has a restaurant on site.

Languages

Bosnian, Croatian, English, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: EUR 17 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 38-cm flat-screen TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 17 for children
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

IntercityHotel Duisburg Hotel
IntercityHotel Duisburg Hotel
IntercityHotel Duisburg Duisburg
IntercityHotel Duisburg Hotel Duisburg

IntercityHotel Duisburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 398 out of 707 reviews
Rating 8 - Good. 228 out of 707 reviews
Rating 6 - Okay. 50 out of 707 reviews
Rating 4 - Poor. 20 out of 707 reviews
Rating 2 - Terrible. 11 out of 707 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good stay
Modern, comfortable, eco friendly, convenient location not far from the train station; also excellent restaurant.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chris

Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammad, Greater Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience ,will definitly book again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and modern rooms
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Ironman 70.3 Duisburg, very convenient
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Arzu

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in is sooo slow
Stayed 1 night in Aug 2024

10/10 Excellent

Yuening Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view over the train station and motor way downstairs. Can feel the city Puls. Room is very clean with nice decor. The bed is very comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Stefan

Stayed 3 nights in Jun 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfy
Stayed 1 night in Jun 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time here. I’ve already booked my next trip staying there. Super convenient. Staff are all excellent.
Stayed 7 nights in May 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Review the basics of customer service
The stay was absolutely fine. We had a couple of requests, and the staff members kindly helped us to find solutions.I have a couple tips to help you improve your customer service: Tip 1: Smile! Especially at the reception. Smile at your guests when they arrive, ask friendly questions like "how was your trip?" Smile at your guests when they approach the reception to ask questions. A warm, genuine smile will leave a lasting impression and create a more pleasant and relaxing atmosphere. (To be honest, I shouldn't have to say this... it's the basics of Hotel Management). Tip 2: Be aware of your surroundings (especially at breakfast). Acknowledge the presence of the guests! Welcome them, say good morning, smile, get out of the way (if you are blocking the guests path), and maybe even say something funny or friendly! Nobody said anything to me when I arrived at breakfast. This was unprofessional. Tip 3: This is more of a personal one, but stop clearing the plates so quickly at breakfast! One of my plates had perfectly good butter on it that I still wanted to use, but the staff member cleared everything too frequently, suddenly and without warning. A bit of communication and awareness would go a long way! These are nice gestures that you get in 5 star hotels in Germany, but around the world, it's actually quite normal! Some basic customer service skills will do wonders for your business (and reputation). After all, you want to make a profit, right? ;-)
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good clean hotel, Breakfast was good and its very close to the station
Stayed 2 nights in Feb 2024

8/10 Good

Arzu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Central, good breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Dirk

Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Stayed 3 nights in Nov 2023

10/10 Excellent

Thierno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine modern hotel at the main train station
Stayed 1 night in Nov 2023

8/10 Good

Manfred

Liked: Cleanliness, staff & service
Good, but a lot room for improvement.
I have been satisfied in the past. There are some issues I did not like: - On Sat. (!), at around 10:30 pm, it was not possible to get a drink at the bar. - There were sometimes not all the required towels in the room. - There were no tissues in the room. - I was not possible to leave stamped letters to be mailed at the reception desk before departure, a service that every hotel should provide. - One bottle of water as a courtesy when you are staying five days is not much of a courtesy. - Service personnel should not always knock and disturb to ask whether everything is fine. - Faucets in almost all rooms I ever stayed in were leaking. - Many sinks do not drain appropriately. - When taking showers, too much water enters the bathroom. - Some information about restaurants should be provided. What I still love to stay: - Closeness to train station. - Nice receptionists. - Public transportation is free. - Easy to leave luggage after departure in storage room.
Stayed 5 nights in Nov 2023