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Mercure Hotel Duisburg City

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Duisburg City

Bar (on property)
Exterior
Interior entrance
Sports facility
Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Landfermannstr. 20, Duisburg, NW, 47051
  • Mercatorhalle Duisburg
    2 min walk
  • Citibank-Tower
    4 min walk
  • Duisburg Christmas Market
    5 min walk
  • Düsseldorf (DUS-Düsseldorf Intl.)
    27 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Hotel Duisburg City

Eco-certified Duisburg hotel in Duisburg Mitte with a sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. Housekeeping is available on request.
Mercure Hotel Duisburg City offers 162 accommodations with minibars and espresso makers. LCD televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Duisburg City. During your stay, you're just a quick walk from Mercatorhalle Duisburg. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a sauna
  • 15 minutes by foot from Duisburg Inner Harbour and a 5-minute drive from Duisburg Zoo
  • Pets welcome for a fee
Mercure Hotel Duisburg City offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 2196 square feet (204 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at the eco-certified Mercure Hotel Duisburg City. Parking is available for a fee.

This 4-star Duisburg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Mercure Hotel Duisburg City has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Arcade/game room
  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,196 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 19 2024 to January 5 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Duisburg City
Mercure Hotel Duisburg City
Accor Hotel Duisburg City
Mercure Duisburg City Duisburg
Mercure Hotel Duisburg City Hotel
Mercure Hotel Duisburg City Duisburg
Mercure Hotel Duisburg City Hotel Duisburg

Mercure Hotel Duisburg City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 251 out of 866 reviews" "
Rating 8 - Good. 411 out of 866 reviews" "
Rating 6 - Okay. 136 out of 866 reviews" "
Rating 4 - Poor. 50 out of 866 reviews" "
Rating 2 - Terrible. 18 out of 866 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our room and staff are very friendly and helpful
Stayed 3 nights in Aug 2024

6/10 Okay

Jeanette

Stayed 5 nights in Aug 2024

10/10 Excellent

Hinay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bathroom
Stayed 3 nights in Aug 2024

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo dobry hotel
Spędziliśmy w tym hotelu 2 noce obsługa bardzo miła pokoje czyste bardzo dobra lokalizacja gorąco polecam
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location 5 minutes walk from the Hbf. Room clean and had what we needed for our stay during the Euros.
Stayed 7 nights in Jun 2024

10/10 Excellent

Arlind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great just wish there was a way to check in earlier, if your flying in early morning
Stayed 3 nights in Jun 2024

10/10 Excellent

JUN

Stayed 1 night in May 2024

8/10 Good

Shailesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hygiene, hotel rooms are quite neat & clean.
Stayed 6 nights in Jun 2024

10/10 Excellent

KAMAL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at Mercure from the time of Novotel since couple of decades - They have high regards for me and my relatives - I have always paid during " check out " - I have very nice understanding with Mercure - The place where I live in " Mercure Duisburg " - They are very nice decent persons at Mercure from general staff, reception, restaurant and managerial staff including the bosses.
Stayed 5 nights in May 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good hotel in Duisburg
Good hotel with excellent service in an excellent location in Duisburg. Excellent breakfast.
Stayed 4 nights in Mar 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Quick business trip to the area. I found the hotel was close to amenities.
Stayed 3 nights in Mar 2024

10/10 Excellent

Martyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy on the reception in the late evening with the hair tied back was great, sadly I didn't catch his name. Very helpful with suggesting where to park the car with a disabled badge. He went out of his way to be helpful. The guy on the bar was also very friendly too. Between the two of them they restored my faith in Germany after a few bad experiences elsewhere earlier in the day. We'll absolutely be staying at the Mercure next time we're in Duisburg.
Stayed 1 night in Feb 2024

8/10 Good

Rishi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Friendly staff - slightly dated hotel.
Nice stay - and staff were helpful on what to do in Duisburg. Hotel swimming pool and sauna were not available when we stayed
Stayed 2 nights in Jan 2024

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Kind staff, friendly. Room clean sofa bed and bed comfortable. Good value for money
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot close to xmas market
Had a lovely stay at this Hotel. Room was incredibly clean, staff were amazing and location top notch
Stayed 1 night in Dec 2023

8/10 Good

Reza Ditya

Liked: Cleanliness, staff & service, amenities
Near central station and chirstmas market. However there is only 1 lift for hundreds rooms and always need to queue.
Stayed 2 nights in Dec 2023

8/10 Good

Navroop

Stayed 1 night in Dec 2023

10/10 Excellent

Artur

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Jens

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is extremely expensive at 22 Euros. You can eat dinner for less. Parking is somewhat a hassle as it's sub use of parking lot and getting the payment for it not clear up front. For the price you can stay in Dusseldorf or between for less and take the train which is right by the hotel and use Uber or Taxi. Best part was the staff. Very helpful. Any major question or problems you need to talk with management in the morning , which I think you might have to get in line.
Stayed 3 nights in Aug 2023

10/10 Excellent

Agata

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Lovely Italian restaurant just round the corner.
Stayed 1 night in Aug 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best hotel in Duisburg
We stayed for 1 night in July. The restaurant was closed, the swimmimg pool was closed, the bar was closed. We were not informed of any of this until we arrived. I like Mercure hotels, but not the Duisburg one.
Stayed 1 night in Jul 2023