Essex Hotels with Room Service

"The reception told I would get a quiet room that I had requested upon booking. Eventually, my room was right on top of the main entrance where I could hear all the cars leaving their guests to the hotel. There was also a small playground facing my room. The noise was even worse because the door of my balcony couldn't be closed completely. Sound proofing in my room was also very poor and I could hear my neighbors and people walking on the aisle. There was also smell of smoking coming into my room from others rooms through the ventilation system. In sum, the 2 nights I spent there didn't meet the expectations and in this hotel that has been nice some decades ago, but needs an update if it wants to meet modern standards. "