Best Western Plus Grand Manor Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Grand Manor Inn

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room) | Pillow-top beds, blackout curtains, iron/ironing board
Outdoor pool
Lobby
Exterior
Pillow-top beds, blackout curtains, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
971 Kruse Way, Springfield, OR, 97477
  • The Shoppes at Gateway
    12 min walk
  • Hop Valley Brewing Company
    1 min walk
  • Eugene-Springfield Station
    6 min drive
  • Eugene, OR (EUG)
    15 min drive

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • 23 sq m
  • Sleeps 4
  • 2 King Beds

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About this property

Best Western Plus Grand Manor Inn

Hotel in Springfield with free breakfast and fitness centre
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and a garden. Housekeeping is available on request.
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Grand Manor Inn. During your stay, you'll be within walking distance of The Shoppes at Gateway. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a car charging station
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 12 minutes on foot from The Shoppes at Gateway and a 2-minute drive from PeaceHealth Sacred Heart Medical Center at Riverbend
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Grand Manor Inn offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available. Best Western Plus Grand Manor Inn also features a garden, dry cleaning/laundry services, and a front desk safe. Self parking is free.

This Springfield hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 455 out of 1002 reviews" "
Rating 8 - Good. 304 out of 1002 reviews" "
Rating 6 - Okay. 103 out of 1002 reviews" "
Rating 4 - Poor. 83 out of 1002 reviews" "
Rating 2 - Terrible. 57 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Travelled with pets, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Dog friendly
Stayed 1 night in Aug 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Maps do not show the right area but still easy to find.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle L

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and surroundings. We were upgraded to a suite on the first floor to accommodate our small dog. Reception was very friendly and responsive. Hot breakfast was great / lots of choices.
Stayed 1 night in Aug 2024

8/10 Good

Remco

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan, Bakersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with a pool
Stayed 1 night in Aug 2024

10/10 Excellent

J, Bend

Liked: Cleanliness, staff & service
Location is across from HOP valley Brewery :-)
Stayed 1 night in Aug 2024

4/10 Poor

Rocky

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was undergoing renovation. It took me moving to 3 different rooms to find one that everything worked in. very limited parking. I would not stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was really nice and clean. The hotel was being remodeled and it didn't bother us a bit.
Stayed 1 night in Aug 2024

8/10 Good

Jaime

Stayed 1 night in Jul 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! The hotel is currently being updated but there wasn’t any noise. The breakfast had tons of options and the staff were very nice! Pool was nice to swim in and our room was a lot bigger than we expected.
Stayed 2 nights in Aug 2024

8/10 Good

Thomas C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
what a mess
Parking lot was full of construction vehicles and piles of materiel for building or discard. Signage was confusing or nonexistent. This in an area with about 8 hotels. Yours looked like condos, not a hotel. It was readily apparent that the front desk would have preferred not to speak to anyone, so, after all that driving, and arriving 20 minutes before the 3 pm check-in time only to be TURNED AWAY because NO ROOM WAS READY, we decided to relieve him of the necessity of speaking to us again and went somewhere else. Taking our business to the Hilton instead from now on.
Stayed 1 night in Jul 2024

10/10 Excellent

Karren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Sirena

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom walls were filthy and it was loud due to construction. They didn't give out extra pillows and the breakfast was gross.
Stayed 1 night in Jul 2024

8/10 Good

Margaret

Stayed 1 night in Jul 2024

8/10 Good

Deborah

Travelled with group
Liked: Staff & service, room comfort
Currently being renovated.
The room was beautiful with every amenity necessary, the only thing that was disturbing was that they hotel was being renovated and there was no mention of the fact that the pool was closed and there was construction dust and debris in common areas. The breakfast room was well stocked and clean though. The coffee machine was in a room with building materials and plaster buckets on the floor. That was the workers responsibility for sure but the management should have had them clean up at the end of their shifts. I'm certain when renovation is complete it will be a lovely place to stay - close to restaurants and downtown Eugene.
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Property was undergoing some construction and pool not available
Stayed 2 nights in Jul 2024

8/10 Good

Cassandra

Stayed 1 night in Jul 2024

2/10 Terrible

Joyce

Stayed 1 night in Jul 2024

8/10 Good

Norman

Property was under some renovation so that would have been good to know. However, they post that electric charging is on site but that’s a lie. The hotel does NOT have anything on site. Expedia should be made aware of this false advertising. There are Tesla stations nearby and that’s it.
Stayed 1 night in Jul 2024