Basin Park Hotel and Spa

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Land view from property
Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board
Interior
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Spa
  • Housekeeping
  • Hot tub

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Basin Spring Park
    1 min walk
  • Eureka Springs City Auditorium
    2 min walk
  • Eureka Springs District Court
    3 min walk
  • Springdale, AR (SPZ-Springdale Municipal)
    58 min drive

Room options

Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

Standard Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Premium Single Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Single Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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About this property

Basin Park Hotel and Spa

Hotel with a full-service spa, steps from Basin Spring Park
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, Access to hot tub and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa1905 has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The shopping around Basin Park Hotel and Spa gets high marks from our customers. During your stay, you're just a quick walk from Basin Spring Park. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to body scrubs, Swedish massages or body treatments at Spa1905
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes bicycles to rent and a ropes course
  • Guests like the bar and restaurant
  • Steps from Basin Spring Park and Eureka Springs City Auditorium
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Basin Park Hotel and Spa offers its guests a full-service spa and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Basin Park Hotel and Spa.

This 3-star Eureka Springs hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.
Eureka Springs Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Newspaper
  • Parking
  • Self-parking
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1003 reviews" "
Rating 8 - Good. 297 out of 1003 reviews" "
Rating 6 - Okay. 103 out of 1003 reviews" "
Rating 4 - Poor. 47 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

La Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walk to everywhere!
Nice historic hotel. Fabulous location.
Stayed 1 night in Sep 2024

8/10 Good

Eric

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

nancy

Liked: Amenities
The jetted tub was fabulous!Lots of activities.
Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Dan

Liked: Amenities
Disliked: Property conditions & facilities
Stayed here when attending a wedding on the 6th floor of the hotel. Wedding venue, food, & staff were wonderful. Our room was on the 5th floor and head of the bed was significantly lower than the foot. Staff did come up and "leveled it" but as soon as you got into the bed whatever was holding it up slipped. Also, there was a plastic bottle left by a previous occupant with what looked like urine on top of the air conditioning unit...missed by housekeeping. I get this is an older hotel and we were paying ease if access to the wedding venue, but I would not recommend staying here. The slanting floors throughout our room while some may have found charming was lost on us. Finally, the parking situation. The website prepared us for parking off-site and the shuttle driver was very nice, but having to park so far was less than convenient.
Stayed 1 night in Sep 2024

6/10 Okay

Natasha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location if you want to be downtown. If you like historic hotels, you’ll probably love it. The negatives: there were a couple of times when the shower would spontaneously change temperature, and the carpet was worn and dated. We enjoyed the bar and restaurant. The shuttle was a nice perk except we frequently had long wait times because they only had one driver working on Labor Day and the shuttle serves bothe Basin Park and Crescent hotels. We enjoyed using the pool at the Crescent Hotel too. The beds and linens were nice and comfortable. Overall, I would recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
We loved being right downtown and staying in this historic building. The restaurant terrace and balcony were such a perk.
Stayed 1 night in Jul 2024

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service
The room was nice for an older hotel. The bathroom was tiny and very limited on the facilities space.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Only one elevator. Had to take alot of stairs.
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Basin Park Hotel. It's a beautiful building. The staff and all the employees were friendly and seemed to enjoy each other. The vibe in the town is just lovely. Everyone we met made us want to live there or at least visit more often.
Stayed 3 nights in Aug 2024

8/10 Good

Jeana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Older property. Good bar/restaurant. Just do t get the fish and chips. Everything else was good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Hot tub on a deck outside. Great time
Stayed 1 night in Jul 2024

10/10 Excellent

Dara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location..... never want to leave
Stayed 1 night in Sep 2024

6/10 Okay

Janet

The hotel is nice however there are a few things that could be improved. 1. Have coffee everyday of the week not just Monday thru Friday. 2. Check in was not allowed until 4 pm early check in should be allowed because check out is at 12 and there is a charge for late check out 3. The service pool charge is ridiculous it should be at the customers discretion. The one bright spot was Bennie the shuttle service driver he was so nice 4.there were noises in our room at night not sure what the noise were sounded like sawing and sanding maybe it was hard working ghosts
Stayed 3 nights in Aug 2024

6/10 Okay

Kris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location / Bad air
The location is awesome. The shuttle to the parking lot is good. The updated bathroom was very nice. The smell of weed / pot was overwhelming and constant. For a hotel that marketed as non-smoking, it was very disappointing.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful old hotel. The location could not be better. Since it is old the bathrooms are SMALL. My traveling companion and I are both about 5ft tall and petite so it worked. We were in the single room. Larger people should book the larger room. Staff were very helpful and there is plenty of on site and nearby dining to enjoy. Will stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vonnon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kelli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice & quiet, but needed more light. Shuttle was convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Loved the age and the preservation efforts through the various remodeling and general maintenance.
Stayed 4 nights in Aug 2024

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a challenge, but the hotel had a shuttle service, great team
Stayed 1 night in Aug 2024