Basin Park Hotel and Spa

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Basin Park Hotel and Spa

Terrace/patio
Room, 1 King Bed, Jetted Tub | Individually decorated, individually furnished, iron/ironing board
Exterior
Land view from property
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Hot tub
  • Pet-friendly

Explore the area

Map
12 Spring St, Eureka Springs, AR, 72632
  • Basin Spring Park
    ‪1 min walk‬
  • Eureka Springs City Auditorium
    ‪2 min walk‬
  • Eureka Springs District Court
    ‪3 min walk‬
  • Springdale, AR (SPZ-Springdale Municipal)
    ‪58 min drive‬

Room options

Room, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 3
  • 1 Queen Bed

Premium Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Premium Single Room, 1 King Bed

9.0 out of 10
Wonderful
(83 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Single Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

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About this property

Basin Park Hotel and Spa

Hotel with a full-service spa, steps from Basin Spring Park
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, Access to hot tub and massage/treatment rooms.
Basin Park Hotel and Spa offers 59 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with cable channels.

This Eureka Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa1905 has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The shopping around Basin Park Hotel and Spa gets high marks from our customers. During your stay, you're just a quick walk from Basin Spring Park. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to body wraps, facials or aromatherapy at Spa1905
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a ropes course and bicycles to rent
  • Guests like the restaurant and bar
  • Steps from Basin Spring Park and Eureka Springs City Auditorium
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Basin Park Hotel and Spa offers its guests a full-service spa and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a vending machine are also featured at Basin Park Hotel and Spa.

This 3-star Eureka Springs hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to 10:00 AM.
Eureka Springs Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle up to 1 mi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 2.50 to 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Eureka Springs Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Ropes course
  • Shopping
  • Spa tub

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Newspaper
  • Parking
  • Self-parking
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 2.50 to 14.95 per person
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Basin Hotel
Basin Park
Basin Park Eureka Springs
Basin Park Hotel
Basin Park Hotel Eureka Springs
Hotel Basin
Basin Park Hotel and Spa Hotel
Basin Park Hotel and Spa Eureka Springs
Basin Park Hotel and Spa Hotel Eureka Springs

Basin Park Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1002 reviews" "
Rating 8 - Good. 288 out of 1002 reviews" "
Rating 6 - Okay. 100 out of 1002 reviews" "
Rating 4 - Poor. 48 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Richard, Tulsa

Travelled with family
Liked: Cleanliness, amenities
I feel the rooms could use some attention such as peeling paint above shower which itself needs some love. Poor lighting over sink. But overall we enjoyed our stay we enjoyed the location and the experience to stay at such an iconic hotel
Stayed 3 nights in Oct 2024

6/10 Okay

MARIA

Travelled with partner
Liked: Cleanliness, staff & service
Very old building, nice big bathroom, everything else needs an upgrade. You can hear everything from one floor above and the mattress is terrible as well as the pillows. Parking lot not accessible walking so you have to ask for a shuttle.
Stayed 2 nights in Oct 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Teresa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Old doesn’t have to mean run down. Its time to spruce the place up definitely.
Stayed 2 nights in Oct 2024

8/10 Good

Carla, Dallas

Travelled with partner
Liked: Cleanliness
Nothing
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Classic Historic hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Robert, Omaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ozark mountain small town vibe! Very welcoming and accommodating.
Stayed 3 nights in Oct 2024

10/10 Excellent

Connor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in the area
Always amazing, always friendly, always clean. Our favorite place to stay in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were married in Eureka 7 years ago and decided to come back for our anniversary. We loved the Basin Park! My favorite staff was a friendly lady who worked at the front desk at night named Diane. Anytime we needed a ride she would call the shuttle and they would show up right away, we needed Tylenol she had it! Thanks Diane!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jsmes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent, except for they shut the coffee machines off at 9 AM
Stayed 3 nights in Oct 2024

10/10 Excellent

Bethany

Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy, Mounds

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place huge 2 room king with views from both rooms very hospitable staff and the bar and bartender was awesome !!
Stayed 1 night in Sep 2024

6/10 Okay

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds & Pillows
Due to an auto accident n 1972, I had a really bad whiplash which left my neck straight rather than natural curve. I have to have support for my neck when I sleep & due to the pillows being too large, I wasn't able to support my neck which caused me to have a really bad crick in my neck. The bed was also too hard, that is my only negatives - everything else excellent. I have been to chiropractor for the last three days since getting home trying to get my neck back to normal. I usually do not get cricks but this time I got a severe one because the pillows & bed was way too hard for me personally.
Stayed 2 nights in Sep 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Carmel

Liked: Cleanliness, staff & service, room comfort
Old and charming
Loved the staff, gal at the restaurant hostess stand was overwhelmed and her sharp tongue displayed that. Food was mediocre but the view was spectacular. Wait staff was excellent. Room was VERY old (toilet was uncomfortable and wonky as that should be an easy fix) and the shower, well you cannot be a big person or you are in trouble. The hotel has great charm and for an old building it has all the character but it does need a total remodel. Location is so perfect and would I stay there again I would say a definite yes! Walkable everywhere and the shuttle from their parking lot to the hotel was excellent! Great place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy my stay.
Stayed 2 nights in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness
Very cool old hotel. Don’t expect all the typical amenities as this is a hotel w historic charm. Great view from our room. Will go again.
Stayed 1 night in Jul 2024

10/10 Excellent

Stefanie

Stayed 2 nights in Sep 2024

10/10 Excellent

Abram

Stayed 1 night in Sep 2024

8/10 Good

Tim

Nope
Stayed 3 nights in Sep 2024

10/10 Excellent

Radean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Basin Park Hotel. Near all shopping, restaurants, and nightlife. No need to worry about parking due to their own parking lot and shuttle service.
Stayed 1 night in Sep 2024

8/10 Good

Lejen

Liked: Cleanliness, staff & service, property conditions & facilities
When thinking of a stay in Eureka Springs two hotels usually come to mind immediately; Basin Springs and Crescent. For this stay Bikes, Brews, and Blues were in town. Basin Hotel has an awesome balcony for listening to live music in the amphitheater next door while enjoying a drink or snack. The hotel is right in the middle of all downtown activities without having to hike very far.
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, room comfort
Mediocre with friendly staff
Overall mediocre experience. The bed was extremely soft to the point of being difficult to sleep in. The staff was friendly and the shuttle service to the parking lot was nice. Hotel is in need of some renovations as it seems to be old and has issues (hot water took forever and was hard to regulate). Not sure this was worth the price considering I paid as much as a really nice hotel in another city but if you’re in a pinch or just like old historical hotels it’s alright.
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people there were so nice, & friendly, as well as helpful. The parking is off-site, but there is a shuttle included with the activity pass (also covers the parking). There is not a pool, but the shuttle will take you to their "sister hotel", & we had free use of the pool there, whenever we wanted. There were also multiple activities, at no charge, every day, plus several activities at a individual cost. Nice place - definitely recommend, if you are going to be in Eureka Springs, Arkansas.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond
My husband and I booked a 2- night stay during Bikes, Blues, & BBQ. At check-in, we were greeted warmly and given all the information we needed about the property to know our options for dining and activities. We found our room to be comfortable and inviting, and we were impressed by the deep bathtub and spacious shower. We then decided to have dinner outside at the Balcony. Service and food were both excellent. We then took our server's suggestion and had an after dinner drink at Jack Rabett's, where again the drinks and bar service were excellent. We enjoyed a good night's sleep on the very comfortable bed. The next day, we had a medical emergency off property, and when I came to the hotel to grab our things and check out a day early, the very kind and thoughtful desk clerk told me he was refunding our fee for that second night, even though it was well past check out time and past time to cancel the 2nd night. I was floored and extremely grateful because I expected to pay for both nights instead of just the one. Also, i want to shout out the parking shuttle driver, as well, who was also very helpful and friendly. All around, great staff and accommodations, and we'll definitely stay here again!
Stayed 2 nights in Sep 2024