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Hotel Palacio Azcárate

3.0 star property

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Photo gallery for Hotel Palacio Azcárate

Reception
View from room
Lobby
Terrace/patio
2 bars/lounges

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Padre José García, nº 17, Ezcaray, La Rioja, 26280
  • Sierra de la Demanda Natural Area
    ‪11 min drive‬
  • Valdezcaray Ski Area
    ‪21 min drive‬
  • San Millan Yuso Monastery
    ‪32 min drive‬

Room options

View all photos for Double Room Single Use

Premium bedding, free minibar items, in-room safe, desk

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

Premium bedding, free minibar items, in-room safe, desk

Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room (extra bed)

Double or Twin Room (extra bed) | Premium bedding, free minibar items, in-room safe, desk

Double or Twin Room (extra bed)

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room

Premium bedding, free minibar items, in-room safe, desk

Standard Twin Room

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use

Premium bedding, free minibar items, in-room safe, desk

Double Room Single Use

  • 12 sq m
  • Sleeps 1
  • 2 Single Beds

Similar properties

Front of property

Parador de Santo Domingo de la Calzada

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (196)
The price is €131
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Parador de Santo Domingo de la Calzada

About this property

Hotel Palacio Azcárate

Family-friendly slopeside fun with snowboarding
With direct access to the slopes, Hotel Palacio Azcárate makes guests feel at home with amenities such as a restaurant, ski storage and ski passes.
Hotel Palacio Azcárate offers 20 accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Ezcaray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a lazy river and ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Palacio Azcárate features free WiFi in public areas, plus 2 bars and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the lazy river
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes ski-in/ski-out access, bicycles to rent and zip-lining
  • 11 minutes by car from Ojapark and 11 minutes from Sierra de la Demanda Natural Area
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at one of the hotel's 2 bars/lounges.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. Parking is available for a fee.

This 3-star Ezcaray hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 9:00 AM to 10:30 AM.
Hotel Palacio Azcárate has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (EUR 12 per night)

Food and drink

  • Daily buffet breakfast available 9:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Lazy river
  • Pro golf lessons
  • Pro golf shop
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding
  • Ziplining

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 3,229 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 November to 28 November:
  • Bar/Lounge
  • Business centre
  • Dining venue
  • Laundry facilities
  • Meeting facilities
  • Parking area

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 13.20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33.0 per night.
  • Cots (infant beds) are available for EUR 13.2 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Airport shuttle fee: EUR 100 per person (return)
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 13.20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: EUR 13.2 per night
  • Rollaway bed fee: EUR 33.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Palacio Azcárate
Hotel Palacio Azcárate Ezcaray
Palacio Azcárate
Palacio Azcárate Ezcaray
Hotel Palacio Azcárate Hotel
Hotel Palacio Azcárate Ezcaray
Hotel Palacio Azcárate Hotel Ezcaray

Hotel Palacio Azcárate Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 41 reviews
Rating 8 - Good. 14 out of 41 reviews
Rating 6 - Okay. 1 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David, Balgowlah Heights

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. It would of been good to know that it was a busy weekend due to the towns festival
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional style and comfort and great service.
Stayed 1 night in Jul 2024

8/10 Good

craig

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel in the centre of Ezcaray
Superb hotel, ideally situated, outstanding breakfast buffet
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Linda, Leicestershire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty and comfortable hotel.
The architecture and furnishings elegant and Spanish. We didn’t eat in restaurant as it was closed, but it looked lovely. We had delicious steak in the bar, and an excellent wine, and felt that the price was very reasonable. There was plenty of choice for breakfast. The staff spoke a little English, and were friendly and efficient.
Stayed 1 night in Apr 2018

6/10 Okay

Tom, Bristol, England

Liked: Cleanliness, staff & service
Good location friendly staff
The hotel is in a good location only a short walk from the town centre. Secure parking is available in an underground car park (for an additional fee). The staff were very friendly and helpful and one member of staff spoke fluent English. The room was clean although the A/C didn't seem to work - we didn't complain as we didn't need it during our stay. The breakfast was excellent although we weren't as impressed with our evening meal - however there are plenty of other eating options within a short distance of the hotel.

10/10 Excellent

jv, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service Great location
Beautiful location. Staff was very kind and helpful.

8/10 Good

Business Traveller, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant overnight stay
Very considerate and helpful staff. Room was too hot but otherwise comfortable. Would stay again.

10/10 Excellent

Juan c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

PASCUAL

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bien, podría ser un 4 estrellas, muy buena atención y se estaba de maravilla en el jardincito por la noche
Stayed 2 nights in Aug 2024

10/10 Excellent

Calvin

Stayed 1 night in Jun 2024

10/10 Excellent

Turid Minge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, room comfort
Acogedor
Un hotel muy bonito con un personal muy amable. La decoración es preciosa y cuidada, todo muy agradable. El patio donde está el cedro es fantástico. Todo muy acogedor
Stayed 1 night in Jun 2023

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotelito muy bonito y clásico, cerca de todo en una pequeña ciudad de ensueño
Stayed 2 nights in Apr 2023

10/10 Excellent

Aitor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar estupendo, espaciosa habitacion y un buen desayuno. Personal amable y eficiente.
Stayed 1 night in Aug 2022

10/10 Excellent

Ole Wilhelm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig koselig hotell med hyggelig betjening. Rent og pent med god størrelse på rommene. Ligger sentralt og fint til i sentrum av Ezcaray. Bor der gjerne igjen.
Stayed 3 nights in Mar 2022

8/10 Good

Carlos Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ubicación estupenda Relación precio/ calidad caro
Stayed 1 night in Feb 2022

10/10 Excellent

JULIO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

AITOR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen y acogedor Hotel
Stayed 1 night in Sep 2021

8/10 Good

Ana María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje en familia
Perfecta ubicación, bonita decoración de estilo señorial, aún indicando 3* podria pasar perfectamente por 4*. Tansolo añadiria un poco de refuerzo para el personal de recepción, siempre atentos y amables.
Stayed 1 night in Aug 2021

8/10 Good

Alberte X

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Ibon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020