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Greenbank Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Greenbank Hotel

Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
View from property
View from room
2 bars/lounges, gastropub

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
Harbour side, Falmouth, England, TR11 2SR
  • Falmouth Art Gallery
    8 min walk
  • National Maritime Museum
    20 min walk
  • Discovery Quay
    3 min drive
  • Newquay (NQY-Newquay Cornwall)
    40 min drive

Room options

View all photos for Deluxe Double or Twin Room, Harbour View

Deluxe Double or Twin Room, Harbour View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double or Twin Room, Harbour View

  • 25 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony, Harbour View

Luxury Suite, 1 King Bed, Balcony, Harbour View | Desk, iron/ironing board, free WiFi, bed sheets

Luxury Suite, 1 King Bed, Balcony, Harbour View

  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double or Twin Room, Harbour View

Family Double or Twin Room, Harbour View | Desk, iron/ironing board, free WiFi, bed sheets

Family Double or Twin Room, Harbour View

  • 25 sq m
  • Harbour view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Harbour View

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room, Harbour View

  • 25.0 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed OR 1 King Bed and 1 Single Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single , Inland View

Classic Single , Inland View | Desk, iron/ironing board, free WiFi, bed sheets

Classic Single , Inland View

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room, Harbor View

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, Harbor View

  • Harbour view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Classic Single , Harbor View

Classic Single , Harbor View | Desk, iron/ironing board, free WiFi, bed sheets

Classic Single , Harbor View

  • 15 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room, Harbour View

Classic Double Room, Harbour View | Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, Harbour View

  • 18 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Greenbank Hotel

Eco-certified hotel with 2 restaurants and free breakfast
2 restaurants, 2 bars/lounges and a meeting room are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Greenbank Hotel offers 61 accommodations with coffee/tea makers and complimentary dressing gowns. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Falmouth hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Greenbank Hotel. During your stay, you're just a quick walk from Falriver Visitor Information Centre. Free WiFi in public areas, free self-parking and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine with ocean views at The Water's Edge, one of the property's 2 restaurants and 2 bars/lounges
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Within a 10-minute walk of Falriver Visitor Information Centre and Falmouth Art Gallery
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Greenbank Hotel. Self parking is free.

This 4-star Falmouth hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
The Water's Edge – Overlooking the ocean, this restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
The Working Boat – On-site gastropub. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • The Water's Edge
  • The Working Boat

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Greenbank Hotel Falmouth
Greenbank Hotel
Greenbank Falmouth
Greenbank Hotel Falmouth, Cornwall
Greenbank Hotel Hotel
Greenbank Hotel Falmouth
Greenbank Hotel Hotel Falmouth

Greenbank Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1002 reviews" "
Rating 8 - Good. 245 out of 1002 reviews" "
Rating 6 - Okay. 60 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 4 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Su Su

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
4 Night Stay
Service in Restaurant ( supposedly silver service- hmm , poor) Pub below even worse! They need to train their waitng staff- even if they are temporary students etc for summer. If they are long term full time , then thetes no hope! Great views and plenty of excellent restaurants in town , 10-12 min walk. Good location and great views!
Stayed 4 nights in Aug 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous hotel. The staff are really helpful and great service. This was my third stay here, it is a firm favourite. The food in both the restaurant & the pub is great and perfect location to walk into Falmouth.
Stayed 3 nights in Aug 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay by the coast.
Amazing restaurant, but book early! Reception staff were very welcoming. Bar service was very slow. Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at The Greenbank, the staff are fantastic and cannot do enough to help you. Beautiful views. Very convenient for Falmouth shops and restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emma, Southampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here with lovely friendly staff. Would definitely recommend.
Stayed 1 night in Aug 2024

6/10 Okay

VRBOmillbrook

Travelled with family
Our initial receptionist. Sink and tub shower was clogged upon arrival.
Stayed 1 night in Aug 2024

6/10 Okay

laura

Disliked: Room comfort
Overpriced
Parking tricky, overpriced for quality of room, food and service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end trip
Enjoyed a long weekend in this lovely hotel. Staff are brilliant, very helpful and pleasant. Our room had a harbour view, it was so relaxing looking out at the lovely view. Food and bar excellent. I couldn’t fault it. We will definitely return.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jacqueline Pun

Stayed 2 nights in Aug 2024

6/10 Okay

N M

Travelled with family
Disliked: Cleanliness, staff & service
Average Ratings for a UK Staycation
Average for what is expected as a UK vacation. The hotel was comfortable, fairly clean (but some areas would benefit from a deep clean or attention to detail - i.e. skirting boards being hoovered and/or wiped down), service at Reception was good, some of the staff working in other areas of the hotel (the bar and pub downstairs) could benefit from doing customer service training and learning how to communicate with customers.
Stayed 3 nights in Aug 2024

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sallyanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mini

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If your going to Falmouth I’d recommend it.
The hotel was perfectly acceptable, the rooms were clean and in good decorative order. The cocktails were great, the beers not so. Service was generally excellent except for a slightly uncomfortable check in where a complementary newspaper(no,I didn’t know they still did them) became a mandatory newspaper when they seemed unable to grasp the concept of me not wanting one. It arrived the following morning and went straight in the bin. Would I stay there again, no. Not because of the hotel but because Falmouth is the least nice place I’ve visited in Cornwall. It’s just quite grim and tired, there’s plenty of bars and things to see and do but it’s not pretty. I’m sure there are some nice parts, I just didn’t see any.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bedrooms with lots of little touches to make the stay more enjoyable. Beautiful location and views from the terrace and dining room. Highly recommend. We have family nearby and will return.
Stayed 2 nights in Jul 2024

10/10 Excellent

Henry

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very friendly, helpful, and efficient staff
Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old hotel in beautiful location
We stay just for an extra night after a week in Cornwall. It is a very old hotel which has been beautifully renovated. Attention to detail in the room was outstanding. Provided plenty of big thick plush towels And bathrobe and slippers. Toiletries were provided. Tea coffee facilities with lovely home-made Shortbread was a lovely touch. The beds were comfortable and good quality bedding.. The only problem we had was the room was that we couldn’t open the window much and it was too hot. However, apparently there was a fan in the wardrobe that we didn’t see. The customer service here was outstanding, particularly in the restaurant. The parking was a bit awkward as it was a busy Saturday evening, but we managed to park in the basement eventually. There were interesting photos and letters and information about the hotel history which is really interesting to us as my partners family have stayed there over three generations going back to 1920s.
Restaurant
Stayed 1 night in Jun 2024

10/10 Excellent

fiona

Travelled with family
Idyllic Greenbank Hotel
Lovely view from our room.Comfortable bed and bed linen.Slept like a log.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our stay, great situation ,lovely staff
Stayed 6 nights in Jul 2024

10/10 Excellent

Doina

Liked: Cleanliness, staff & service, property conditions & facilities
My room whit harbor views
Stayed 2 nights in Jul 2024

8/10 Good

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at this quaint hotel which overlooks the water. We have a lovely breakfast and it was only 5 mins walk from town centre. There's free parking available for guests.
Stayed 2 nights in Jul 2024