Frensham Pond Country House Hotel & Spa

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Room options

View all photos for Basic Twin Room

Basic Twin Room | Premium bedding, in-room safe, desk, blackout curtains

Basic Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Room

Basic Double Room | Premium bedding, in-room safe, desk, blackout curtains

Basic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room ( Garden)

Double Room ( Garden) | Premium bedding, in-room safe, desk, blackout curtains

Double Room ( Garden)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Hog's Back Hotel & Spa Farnham

Pool
Spa
Kids pool
Parking included
3.8 out of 5, Good, (895)
The price is €83
for 1 room
includes taxes & fees
17 Jan - 18 Jan
The Hog's Back Hotel & Spa Farnham

About this property

Frensham Pond Country House Hotel & Spa

Lakefront hotel with full-service spa and 24-hour fitness centre
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site. Change of towels is available on request
Frensham Pond Country House Hotel & Spa offers 53 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Farnham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open selected days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Frensham Pond Country House Hotel & Spa. During your stay, you're just a quick walk from Frensham Country Park. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Watermark
  • English breakfast served daily for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Treat yourself to facials, hot stone massages or body wraps at the spa
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Steps from Frensham Country Park and a 3-minute drive from Frensham Little Pond
Frensham Pond Country House Hotel & Spa offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and a garden are also featured at the business-friendly Frensham Pond Country House Hotel & Spa. Self parking is free.

This 4-star Farnham hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Watermark – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Indigo – This bar specialises in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14.75 for adults and GBP 7.35 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indigo
  • Watermark

Things to do

  • 24-hour gym
  • Full-service spa
  • Steam room
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.75 for adults and from GBP 7.35 for children
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)
  • Spa fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Frensham Pond Country House Hotel Farnham
Frensham Pond Country House Hotel
Frensham Pond Country House Farnham
Frensham Pond Country House
Frensham Pond & Spa Farnham
Frensham Pond Hotel Farnham
Frensham Pond Farnham
Frensham Pond Country House Hotel & Spa Hotel
Frensham Pond Country House Hotel & Spa Farnham
Frensham Pond Country House Hotel & Spa Hotel Farnham

Frensham Pond Country House Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 303 out of 647 reviews" "
Rating 8 - Good. 226 out of 647 reviews" "
Rating 6 - Okay. 70 out of 647 reviews" "
Rating 4 - Poor. 31 out of 647 reviews" "
Rating 2 - Terrible. 17 out of 647 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely room, lovely property. Breakfast was nice . Only issue was the gym none of the treadmills worked and lack of strength machines only one.
Stayed 2 nights in Sep 2024

8/10 Good

moyna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean very nice room, & facilities. Fab breakfast. lovely scenic surroundings.
Stayed 1 night in Sep 2024

2/10 Terrible

Juan

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Pretty but dangerous
In general, this hotel is fine - comfortable and in a nice spot next to one of the Frensham ponds. However, my wife tried to walk down the disabled ramp the first morning of our stay. The ramp was covered in moss, with a leaky gutter above keeping it wet all day. It was like an ice rink. She slipped and almost broke her hip. I tried to help her and nearly fell myself. This is despite both of us wearing hiking boots with excellent grip. If you use the stairs, there is no issue as there was no moss on those. But ramp users either are disabled or are likely to become disabled. We registered the accident and it was recorded in the accident register. I expected some communication afterwards, but nothing happened. We checked out the next day and still nothing. Before we left, I decided to try the disabled ramp again to see if the moss had been cleaned - it had not, as you can see on the photo and I nearly slipped again despite being very cautious. So there you go: this is actually a nice hotel, but with the staff not fixing safety issues even after they have been pointed out, I am not sure I can recommend it at the moment. If they fix the issue and apologise properly, I might change my mind - I would have to check with the wife first though, as she is still in pain from the fall.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patti

Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting
Lovely setting but despite the hotel seeming fairly empty we were allocated a room with a view of the road. We were only there a night. Very comfy bed. Plenty of parking. Parking signs outside don’t state that hotel guests don’t have to pay. Hotel seemed a bit short of service at breakfast.
Stayed 1 night in Sep 2024

4/10 Poor

Juan

Disliked: Staff & service, property conditions & facilities
Breakfast was served so late I missed it.
Stayed 1 night in Sep 2024

6/10 Okay

Zhyar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff just seemed a bit clueless most of time but the bed was good
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I arrived I tried to pay for parking but couldn't, so I asked at reception about parking the member of staff wasn't very responsive. I came away not knowing if I had to pay for parking or not. Another guest had to tell me that I didn't need to pay for parking. Breakfast: I had paid £19 for my breakfast and on the menu it was £16+ for full english and £3.50 for other item. So I asked if I could have pancakes, the waitor said could only have if I paid another £3.50. I said this was much less food than the full enlish and what I paid. he came back saying that the manager had said the same. I then went for the full english. When he brought it it was cold and he took it back. He then brought out another plate and the food on that was cold too. I gave up and didn't bother to ask again. When I checked out the man at the desk wasn't interested and didn't respond when I told him what had happened. Even when I said that they may get not to good a review. He still never responded. What a shame because the hotel was in such an amazing spot and the room was so comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Georgina

Liked: Cleanliness, staff & service, room comfort
Average stay
Service at the hotel was good however the hotel is looking a bit tired. Noticed a few things needed touch ups for example where you scanned the key on the door was broken and just a hole, the wardrobe was falling apart. The WiFi at the hotel didn’t reach our room and due to the location you don’t get signal either. This was raised with reception during our stay. The shower was a bad design, it was great because it was powerful but meant that water would shoot past the glass panel and the floor was a pool. Which was dangerous given the shiny floor. Dinner in the restaurant was lovely however it didn’t have much of a restaurant feel. There was only 1 member of staff on who was juggling the bar also. With another member of staff who popped by to help. So it felt like you were just dining in a random room rather than a restaurant. We didn’t use the spa as this was an additional cost and from what you could access didn’t feel worth the money which is a shame as we tend to book a hotel with a spa to use it.
Stayed 1 night in Aug 2024

2/10 Terrible

Kitt

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew, Poole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area walk around great pond is good after dinner Pizza wasn’t the best but the bed was very comfy it’s a shame the spa isn’t open on Monday and Tuesday
Stayed 1 night in Aug 2024

10/10 Excellent

Adeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Pond Life
Lovely location, nice rooms and very comfortable, staff were a little short on the ground and this impacted customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful reception and restaurant staff - with the exception of a dessert serving blip. I asked for a room with wheelchair access and got exactly that: parking immediately adjacent to the ground floor room with a wet room. Very easy. A good overnight stay.
Stayed 1 night in Aug 2024

8/10 Good

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast finishes at 9.30am prompt, which is rather early for a relaxing overnight stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Moeenuddin

Travelled with group
Disliked: Cleanliness, staff & service, amenities
I booked one room and I had my brother came to see me. It was going to get late at night to I told him to stay with us . When I checked in I asked front desk if I can have room with sofa and she told me that I we don't have room with sofa in hotel. I end up book him room for two days, When I were checking out I went to his room and saw he had sofa. I don' complain about anything, but I feel they tricked me to book 2nd room which I didn't want to. You can see I booked extra room on day I checked in. Kindly let me if you can give me refund for that room as they should have honest about it. I hope you can help. Thank you.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gemma

Stayed 2 nights in Aug 2024

6/10 Okay

Phil

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Good water pressure and blackout curtains. Handy for Alice Holt parkrun.🌳🏃‍♂️
Stayed 1 night in Aug 2024

8/10 Good

LEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
lovely hotel , I just had one problem but that wasnot with the Hotel but withteh EV charger in car park run by Pod point - charger trapped my charge cable and it took 14 hours to get it sorted over night so that spoilt it slightly, luckily I did not have to leave very early teh next morning or I woudl have been leavign my charge cabel behind..
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Travelled with family
Liked: Property conditions & facilities
Excellent stay in great location
Excellent stay. Clean comfortable accommodation. Great location. Very good food from Watermark Bar.
Stayed 1 night in Jul 2024

8/10 Good

barrie

Travelled with partner
Liked: Amenities
The Hotel was in a lovely Location
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Stayed 1 night in Jul 2024