Hotel with a 24-hour front desk, near Sanctuary of Our Lady of Fatima
Along with self parking, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
Cruz Alta offers 43 accommodations with a safe and a hairdryer. Satellite televisions are provided. Bathrooms include baths or showers with a deep soaking bath, bidets and complimentary toiletries.
This Fátima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Cruz Alta, you're just a quick walk from Church of the Most Holy Trinity. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
Free WiFi
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
Steps from Museu de Cera and Church of the Most Holy Trinity
Cruz Alta offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Cruz Alta also features dry cleaning/laundry services, a front desk safe, and a television in common area. For a fee, parking is available.
This 3-star Fátima hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.
Languages
English, French, Italian, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Covered parking on site (EUR 10 per night; includes in/out privileges)
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:30 AM to 11 AM for a fee: EUR 6.90 for adults and EUR 6.90 for children
Things to do
TV in common areas
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Handrails in stairways
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathtub or shower
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
TV with satellite channels
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Iron/ironing board on request
Mobile key entry
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for EUR 30.0 per day.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately EUR 6.90 for adults and from EUR 6.90 for children
Covered self-parking fee: EUR 10 per night (in/out privileges)
Rollaway bed fee: EUR 30.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number 1314
Property is also known as
Cruz Alta Fatima
Cruz Alta Hotel
Cruz Alta Hotel Fatima
Cruz Alta Hotel
Cruz Alta Ourem
Cruz Alta Hotel Ourem
Cruz Alta Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Always good to be in this hotel. Staff are all kind & pleasantly smiling. Thank you. And special thank you to Fabricio at Breakfast place for he is kind & very polite.
Cruz Alta is good value for money. Thank you to the very kind & accommodating staff-Front desk Ms. Bruna & Mr. Jorge. Your great customer service is very much appreciated. Thank you! I’ll surely be back.
The rate was so pricey, but I'd like the location. It's quiet and very closed to the sanctuary. The room is very spacious which was well fit to 4 people. The room was generally clean. However, the carpet, which look dated and stained, needs to be upgraded. Breakfast was included. It was simple, and not having many choice.
The best of the hotel is the location!!! Across the street you have the Virgin! Love it!!! The personal is very nice and loves to help you! The food at the restaurant is not sooo good, but is ok. I hate the pillow, it was hard and uncomfortable.
When we arrived at the Hotel the gentleman at the reception desk was very pleasant and helpful. There is an elevator in the hotel. We didn't have to climb stairs which for me with my arthritic knees is very important. Our room was clean, well furnished and warm. The hotel location couldn't have been any better. It is across the street from the Sanctuary and within walking distance to the bus station, about 6 blocks. The included breakfast was very good with a hot beverage machine that offered about 6 different choices.
We had a wonderful time in Fatima and like the very close proximity of the hotel to everything. We went to do the rosaries and procession for 2 nights and even though it finished late, it helps that the hotel is just walking distance and just across the Basilica. We also like the buffet breakfast they serve and the cleanliness of the place. We are grateful to George for being so accomodating and helpful and even allowed us to exchange some US dollars to Euros since banks were closed when we arrived. He's such a nice guy and always courteous and helpful. If ever we go back to Fatima, we will definitely stay in this hotel again.
Also, bus station is walking distance from the hotel.
Stayed here with family. It's about 15 minutes walk, with luggage in tow, from Rede bus station to hotel. No complicated twist and turns to get to hotel. Will not hesitate to stay here if we go on pilgrimage again.
Rooms were clean. Wifi in the rooms were iffy. Hotel amenities were basic. Service from staff was uneven. Some were very unfriendly and unhelpful. One was particularly helpful and courteus