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"The environment was nice and peaceful. Unfortunately can't say the same about the room. The bed stinked and the bedroom was chilly at night, even that it was summer and you were not able to adjust the airconditioning to change the temperature. TV remote didn't work, so no tv. Probably had run out of batteries. About the bathroom - there was no toilet paper holder and they were up by the window. The shower was small and one of the glass doors was really loose and about the fall off. Also there was no place for shower gels, except for the floor, very inconvinient in the small shower booth. There was no place to have towels in the washing area. The hangers were by the door, which was couple of metrs and a few steps up from the actual washing area. Not to mention that , yes there was shampoo and shower gel "hotel size" bottles, which had been in use by some previous guestt and the tiny bottles were almost empty. Kitchen had dish washer, but no detergine. We could have washed the dishes by hand, but nothing there either. There was also a laundfy machine and no detergant for that either. Why would you bother to have the service in the room "kind of available", if in practice you can't.use them unless you go and buy all the detergants yourself? The room would have needed quite a few and inexpensive small improvements and the experience would have been totally different I rest my case with "the price vs. quality of the stay was not worth it""

"The pool is very nice and the views from there Are great. Staff was friendly and helpful."

"Beautiful and classic hotel. Timeless and very Florenze like it should. Amazing bed and bathroom. When you really need a warm bath, it is here in your room! Breathfast in a breath taking rooftop views. Made at least my visit perfect."