Orwell Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Orwell Hotel

Front of property
Reception
Triple Room | Living area | Flat-screen TV
Luxury Double Room | Iron/ironing board, free WiFi, bed sheets
Library

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

Map
Hamilton Road, Felixstowe, England, IP11 7DX
  • Felixstowe Seafront Gardens
    13 min walk
  • The View
    2 min drive
  • Hamilton Fish and Chips
    2 min walk
  • Felixstowe Station
    3 min walk

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

Twin room 1

  • Sleeps 2
  • 2 Single Beds

Luxury Double Room

  • Sleeps 2
  • 1 Double Bed

Single Room

  • Sleeps 1
  • 1 Double Bed

Suite

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About this property

Orwell Hotel

Hotel in Felixstowe with 2 restaurants and 24-hour front desk
2 restaurants, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk.
Orwell Hotel offers 60 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Orwell Hotel. During your stay, you'll be within walking distance of Felixstowe Seafront Gardens. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Westfield
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • 13 minutes on foot from Felixstowe Seafront Gardens and a 2-minute drive from Ocean Boulevard Fun Park
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. Orwell Hotel also features a garden, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This 3.5-star Felixstowe hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7 AM and 9:30 AM.
Westfield – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
Buttery – This restaurant specialises in British cuisine and serves brunch, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Hindi, Moldovan, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 10.95 for adults and GBP 6.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Buttery
  • Westfield

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10.95 for adults and from GBP 6.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Orwell Hotel FELIXSTOWE
Orwell FELIXSTOWE
Orwell Hotel Hotel
Orwell Hotel Felixstowe
Orwell Hotel Hotel Felixstowe

Orwell Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 184 out of 491 reviews" "
Rating 8 - Good. 185 out of 491 reviews" "
Rating 6 - Okay. 75 out of 491 reviews" "
Rating 4 - Poor. 31 out of 491 reviews" "
Rating 2 - Terrible. 16 out of 491 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Vince

Liked: Cleanliness, staff & service, amenities
The Orwell is an old school hotel with some modern extensions...I stayed in room 102, part of the original building I would think...the room was a great size but the decor was tired, curling wallpaper, cracked paintwork and unfirm sash windows (especially in the bathroom which I could only hold open by wedging in a spare loo roll). The bed was very comfortable, unfortunately my nights sleep was wrecked by a family struggling to silence and control what sounded like a prebusecent unruly boy who was screaming, shouting and repeatedly slamming the door butting onto mine. Adults, I presume his parents, joined in the fun and games arguing loudly - the shenanigans continued almost unabated from eleven until one...Why reception/night staff didn't intervene I can only scratch my head over as the volume would surely have gone down to the front desk given the positioning...and before any points a finger at foreign influence the voices were very English...the repeated "f@@@ offs" were unmistakably native.
Stayed 1 night in Sep 2024

8/10 Good

Poppea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in this beautiful hotel. Rooms had lots of space and were comfortable and clean.
Stayed 1 night in Sep 2024

8/10 Good

Sukhbir

Cold breakfast not good
Stayed 2 nights in Sep 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straight out of train station to hotel which was opposite which was so convenient Staff friendly, hotel clean and tidy and rooms were perfect for both of us Bit of a walk to the beach but was a nice chilled walk and felt safe walking around area i didnt know
Stayed 1 night in Sep 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay,well situated, friendly Staff all nice and tidy,I will definitely go back there again!
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Orwell unfortunately is rundown, and is in desperate need of a refurbishment. 40 years ago it was lovely. I'm giving it a 3 only because of the staff would were very good, not the hotel. Our room (124) overlooked the hotel garbage bins, dirty carpet, old mattresses (you could feel the coils), dirty cracked bathroom tiles, paint peeling from tub surrounding, and worse yet was the shower (moldy shower head which I believe gave me imflammed rash on my arms and legs which I still have and will have to make an appt with the doctor now that I'm back, plus hardly any water come out of it). Food not very good. I suggest going to 'Hotel Coco' which is half refurbished, beautiful restaurant and pub. Hopefully the Orwell gets the place back to what it used to be, but it's going to take a LOT of work sadly!
Stayed 27 nights in Jul 2024

2/10 Terrible

Francesca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well positioned hotel. We had a superior room which was very reasonable and I think it would be the best choice at this hotel. I would stay again. The bar staff weren't overly welcoming, but it was quite late when we ordered a drink. I guess they wanted to go.
Stayed 1 night in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities
Hotel in a good location for shops and beach. Clean and comfortable room but a bit dated both furniture and bathroom. Bar area is nice and friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Good all rounder.
We have stayed at the Orwell several times now, we are generally happy with service, facilities etc. As with a lot of hotels a few areas need attention but this does seem to be ongoing.Staff are generally very helpful if a problem arises. The only issue this time was that the menus stated that food was available to order until 8.45p.m. When actually it was 7.45 so our order was refused by chef at 7.50!! The bar tender was most apologetic but not his fault- the menus need altering- an easy fix. We love the location of the Orwell,parking facilities, also the beautiful Edwardian features.
Stayed 2 nights in Aug 2024

6/10 Okay

Marie

Read lots of really negative reviews before booking. Booked anyway as was cheap. Reception staff were friendly and polite. Room was dated however it was clean. Didnt use the bath as the enamel was yellowing, matress was old and lumpy. You get you pay for and for the money i paid i was satisfied
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Stayed 1 night in Aug 2024

8/10 Good

Jar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness
Very average
A number of issues with the bathroom facilities, reception was not consistently manned, and the breakfast was average at best!
Stayed 1 night in Jul 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful friendly pleasant ,good parking and lovely outdoor area. Thank-you
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good at all
Hotel is very tired, not worth the money. Check in was conducted by a lad on his phone, he kept the call going whilst checking me in (albeit not talking to them) but made sure the check in was quick so he could get back to his conversation. No directions to where to go, where the restaurant is etc. Room was too hot, window open and the inner lining had bird poo on it. 100% won’t be staying here every again unless it’s fully refurbished!
Stayed 1 night in Jul 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2024

6/10 Okay

n

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Oh Dear
Stayed one night in this rather dated hotel as a couple. Check in was seamless and friendly. The room was large and clean but in need of refurbishing with only a standard double bed rather than a Queen or King size, the shower was weak and available in only too hot or too cold. This is an old building and retains its character well with a library and porters lodge for storing luggage. There was a limited choice of bar food in the evening. The quality was good and the service friendly. HOWEVER having requested a Gluten Free meal I was served onion rings with my steak. Only my insistence on a double check averted disaster. Breakfast can only be described as chaotic. Reasonable choice, in a buffet style, but almost everything needed replenishing and when this was done, such a small quantity was brought out that it instantly ran out again. Not only food but plates and glasses. Hot water for tea was from a flask (really?). The two young staff present were helpful but clearly overwhelmed. A bit of supervision and forward planning would have worked wonders. They must know how many people are booked in for breakfast and should have had the required supplies ready, thus less running around when things get busy.
Stayed 1 night in Jul 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and bathroom were a bit tired and dated but otherwise a very pleasant stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have visited the Orwell Hotel several times now and is always a very enjoyable stay. Staff friendly, Rooms always clean, meals very good. Car parking is excellent and the hotel is very conveniently placed to walk into town, and visiting places of interest.
Stayed 2 nights in Jul 2024