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4.2 out of 5

"It was the right place for us as a family. Having children with us, waiting for the hotel to change towels every after four days, was a bit a challeng ... " More

By a verified traveller on Mon 19 Aug 2024

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Junior Suite, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 2 Bedrooms, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 6 Max

Classic Double Room, 1 King Bed, Accessible, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite, 1 Bedroom, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

The Residence Hotel 's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from Ferney-Voltaire Market. Enjoy features like free WiFi in public areas and free self-parking, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Relax with a drink at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • Just a 5-minute drive from Palexpo and 7 minutes from United Nations European Headquarters
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

The Residence Hotel ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Residence Hotel

Everyone (4) Couples (4) Family (1)
4 out of 5
It was the right place for us as a family. Having children with us, waiting for the hotel to change towels every after four days, was a bit a challenge for us during our two weeks stay at the hotel. I think for a family of four, the hotel should consider to change towels and toilet cleaning at least every other day or two for the sake of hygiene. Otherwise, we have enjoyed our experience at the Residence hotel.

Posted by on 19 Aug 2024

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Comment from Hotel Management

20 Aug 2024 by The Residence Team

Dear guest, thank you for choosing our hotel for your family stay, and we're glad to hear that it was the right place for you and your children. We appreciate your feedback regarding the towel and cleaning schedule. We understand that waiting four days for towel changes and toilet cleaning can be challenging, especially for a family. Your suggestion to offer more frequent services for hygiene reasons is very valuable, and we will certainly take it into consideration as we review our policies.We're pleased to know that you enjoyed your overall experience, and we hope to welcome you and your family back in the future with an even better experience!

2 out of 5
On vous force à faire l'enregistrement au préalable sous prétexte que cela va permettre d'accélérer votre check-in une fois sur place. En réalité, vous faites tout le travail du front desk et ça sur votre temps libre! Puisqu'il faut s'enregistrer avec carte ID et ajouter encore une carte de crédit pour le dépôt de garantie! Je n'ai pas voulu finaliser l'opération mais un jour après, un autre gentil e-mail vient vous rappeler (urgent!) qu'il faut le faire... Bref, on s'exécute et la grande surprise qui est censée vous faire gagner du temps! Une fois arrivé sur place, on vous annonce que votre chambre n'est pas prête! Euh!! On était arrivé presque vers 16h!!! Et plus grandiose. Nous avions réglé la taxe cash mais le lendemain de notre départ, à ma grande surprise. La taxe m'a été débitée encore une fois sur la carte de crédit!!!! En dehors de cette première expérience très décevante, un point positif pour l'hôtel est son emplacement idéalement proche de l'aéroport. Malgré cela, ça restera notre unique séjour!

Posted by , from Marly on 20 Dec 2022

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Comment from Hotel Management

2 Jan 2023 by The Residence Team

Dear Guest, thank you for your feedback.We try to make the check in service as easy and quick as possible, as we understand a lot of our guests have travelled far and like to get settled in. We are sorry to hear that you had paid the city tax twice - we can see that this was refunded shortly after and apologise for the inconvenice caused.

5 out of 5

Posted by on 2 Sep 2023

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Comment from Hotel Management

23 Sep 2023 by The Residence Team

Thank you for your great feedback!

5 out of 5
L’accueil du personnel

Posted by on 21 Sep 2022

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Comment from Hotel Management

13 Oct 2022 by The Residence Team

Merci pour votre commentaire :)

5 out of 5
Praktisch, schön und gut eingerichtete Zimmer

Posted by on 12 Jun 2022

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5 out of 5

Posted by on 10 Aug 2020

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4 out of 5
Nice And clean room, confortable bedding!! Telephone ☎️ was not working and no way to repair it during weekend.

Posted by on 9 Aug 2020

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3 out of 5

Posted by on 7 Aug 2020

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5 out of 5
gute Unterkunft, freundliches Personal, bequeme Betten

Posted by on 26 Jan 2020

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Comment from Hotel Management

29 Jan 2020 by FB

Sehr geehrter Anonymous Vielen Dank, dass Sie sich die Zeit genommen haben, einen Kommentar zu hinterlassen. Wir freuen uns, dass Sie Ihren Aufenthalt im m3 Hôtel Ferney als gelungen empfunden haben. Ich würde mich darauf freuen, Sie bald wieder im m3 Hôtel Ferney begrüßen zu dürfen und verbleibe, Mit freundlichen Grüßen, Maxi Nagel-Queron Managerin "

4 out of 5
Offline hatte man keine Reservationsnummer zur Verfügung; per SMS wäre dies ideal gewesen. Der Check-In daurte deswegen unnötig lange. Sonst war alles ok. Saubes, neues Zimmer, anständiges Frühstücksbuffet, Queen-Size Bed war grad ok für 180cm Personen. Das Personal ist sehr freundlich und hilfsbereit.

Posted by on 14 Dec 2019

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About the m3 Hotel & Residence Ferney Geneva Airport

Location 34 Rue de Genève, Ferney-Voltaire, Ain 01210

Property Features

WiFi is free in public spaces. Business amenities include meeting rooms and coworking spaces. You can enjoy a drink at the bar/lounge. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly The Residence Hotel . Limited free parking is available on a first-come, first-served basis. This Ferney-Voltaire hotel is smoke free.

  • 127 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Geneva Airport Station (3.3 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

The Residence Hotel offers 127 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Kitchenettes offer microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

  • In-room kitchenette
  • Flat-screen television
  • Microwave
  • Electric kettle
  • Kitchenware
  • Pillow options
  • Shower
  • Cots (free)
  • Housekeeping (once per stay)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Cocktail Bar – On-site cocktail bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 9:30 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 35 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.50 for children
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 50 for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • m3 Hotel Ferney Ferney-Voltaire
  • m3 Ferney Ferney-Voltaire
  • m3 Ferney

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.