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Fes Marriott Hotel Jnan Palace

4.5 star property

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Photo gallery for Fes Marriott Hotel Jnan Palace

Outdoor pool
Property amenity
Meeting facility
Deluxe Room, 2 Single Beds, Balcony, Pool View | Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Gym

Explore the area

Map
8, Avenue Ahmed Chouki, Fes, 30000
  • Kassr Annoujoum Ducci Foundation
    ‪14 min walk‬
  • Atlas Garden
    ‪17 min walk‬
  • Borj Fez Mall
    ‪3 min drive‬
  • Fes (FEZ-Saiss)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View

Deluxe Room, 2 Single Beds, Balcony, Garden View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony, Garden View

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony, Pool View

Deluxe Room, 2 Single Beds, Balcony, Pool View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds, Balcony, Pool View

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Junior Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Balcony

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom | Premium bedding, down duvets, minibar, in-room safe

Family Suite, 1 Bedroom

  • 61 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Balcony, Pool View

Suite, 1 King Bed, Balcony, Pool View | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Balcony, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Pool View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Garden View

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony

Executive Suite, 1 King Bed with Sofa bed, Balcony | Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony

  • 62 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Fes Marriott Hotel Jnan Palace

Luxury hotel with 4 restaurants and free valet parking
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site. Housekeeping is available on request.
Fes Marriott Hotel Jnan Palace offers 244 accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down duvets and premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Our customers tell us that they can't get enough of the helpful staff at Fes Marriott Hotel Jnan Palace. During your stay, you'll be within walking distance of Kassr Annoujoum Ducci Foundation. Enjoy features like free WiFi in public areas and free valet parking, plus 4 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Moroccan cuisine while dining at Jnan L'Fassi
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 14 minutes on foot from Kassr Annoujoum Ducci Foundation and a 3-minute drive from Rue des Mérinides
Fes Marriott Hotel Jnan Palace offers its guests an outdoor pool, a health club, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 26716 square feet (2482 square metres) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the luxury Fes Marriott Hotel Jnan Palace. Free self parking and valet parking are available.

This 4.5-star Fes hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Jnan L'Fassi – This restaurant specialises in Moroccan cuisine. Reservations are required.
EME Lounge – This bar specialises in local and international cuisine. Open daily.
Marriott Café – This buffet restaurant specialises in international cuisine. Open daily.
Pool Bar & Grill – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Wright Tea – This coffee shop specialises in local and international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: MAD 200 for adults and MAD 200 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • EME Lounge
  • Jnan L'Fassi
  • Marriott Café
  • Pool Bar & Grill
  • Wright Tea

Things to do

  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 26,716 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Renovations and closures

The property will be renovating from 15 February 2025 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MAD 300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: MAD 1331.81
  • New Year's Eve (31 December) Gala Dinner per child: MAD 800 (from 12 to 17 years old)
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MAD 200 for adults and from MAD 200 for children
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: MAD 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Jnan Fes
Jnan Hotel
Jnan Hotel Fes
Marriott Hotel Jnan Palace
Fes Marriott Jnan Palace
Marriott Jnan Palace
Fes Marriott Jnan Palace Fes
Fes Marriott Hotel Jnan Palace Fes
Fes Marriott Hotel Jnan Palace Hotel
Fes Marriott Hotel Jnan Palace Hotel Fes

Fes Marriott Hotel Jnan Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 582 reviews
Rating 8 - Good. 160 out of 582 reviews
Rating 6 - Okay. 61 out of 582 reviews
Rating 4 - Poor. 21 out of 582 reviews
Rating 2 - Terrible. 20 out of 582 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jasper

Travelled with family
Stayed 1 night in Nov 2024

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very enjoyable stay. Hotel offered a variety of restaurants so you didn't need to leave for dinner. Pool was very nice and there was plenty to do on the hotel grounds. Staff were exceptional
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding night
Stayed here for a special day and they went above and beyond with flowers showered all over my room to a lovely heart shaped cake.
Stayed 1 night in Nov 2024

10/10 Excellent

Houda

Stayed 2 nights in Jul 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in fes
Great hotel. Staff very friendly. Great location. Great amenities.
Stayed 1 night in Sep 2024

2/10 Terrible

James

Liked: Cleanliness
Outdated and overpriced
Stayed 1 night in Oct 2024

10/10 Excellent

Faisal

Travelled with group
Good hotel 😍
Stayed 2 nights in Sep 2024

8/10 Good

Mohammed

Stayed 2 nights in Sep 2024

4/10 Poor

Alex

Stayed 1 night in Aug 2024

10/10 Excellent

Afshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Marriot was amazing. My daughters and I were welcomed warmly by the hotel manager, Hussain, who personally made sure that our stay would be comfortable. All the staff from the restaurant staff, workers around the hotel and even the reception workers were friendly and made sure that we were taken care of. The drivers, Muhammad and Abdul, not only made sure that we arrived at our destinations on time but also walked us to ensure our we didnt get lost. Amin from customer service went out of his way to make sure all our needs were taken care of. When we left it was sad...it was like saying bye to family.
Stayed 3 nights in Aug 2024

4/10 Poor

ghita

Stayed 2 nights in Aug 2024

6/10 Okay

Sidra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and beautiful site
Stayed 1 night in Jul 2024

10/10 Excellent

lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

lina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Hakim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and confortable hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very friendly staff from the guys at reception to the staff in the gym. Great facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

JODI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Excellent pool. Outstanding breakfast ( as expected from a Marriott).
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great stay as usual.
Stayed 1 night in Jul 2024

10/10 Excellent

Edgar

Stayed 2 nights in Jul 2024

4/10 Poor

Daniel

Travelled with group
Disliked: Staff & service, property conditions & facilities
Great pool
Stayed 2 nights in Jul 2024

8/10 Good

Mounia, Stevenage

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was beautiful. The reception area was stunning and the rooms were spacious and comfortable. The only gripe is that the staff take too long to comply with requests for example the restaurant did not open for breakfast at 6am. We made a fuss and they let us in at 6:10am because we had a flight to catch and were leaving at 6:30am. The reception staff were really great and the bell boys. They deserve a special mention because they were excellent. It was a fantastic hotel and I would return. The Moroccan restaurant on site is definitely worth a visit. The food is out of this world amazing.
Stayed 3 nights in Jul 2024

6/10 Okay

Alaa, Edmonton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

taha

Stayed 1 night in Jun 2024

10/10 Excellent

Hicham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , enjoyed the pool , very quiet . Very professional staff .
Stayed 1 night in Jun 2024