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Grand Hôtel

3.0 star property

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Photo gallery for Grand Hôtel

Restaurant
Restaurant
Interior
Executive lounge
Terrace/patio

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Bd Mohammed V and Route N8, Fes
  • Borj Fez Mall
    ‪11 min walk‬
  • Royal Golf de Fès
    ‪17 min walk‬
  • Royal Palace
    ‪2 min drive‬
  • Fes (FEZ-Saiss)
    ‪23 min drive‬

Room options

View all photos for Comfort Room (Quintuple)

Comfort Room (Quintuple) | Premium bedding, blackout curtains, free WiFi, bed sheets

Comfort Room (Quintuple)

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Premium bedding, blackout curtains, free WiFi, bed sheets

Comfort Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 Bedroom, City View, Corner

Premium bedding, blackout curtains, free WiFi, bed sheets

Family Room, 1 Bedroom, City View, Corner

  • 25 sq m
  • Mountain view
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Double Room, Accessible, City View

Premium bedding, blackout curtains, free WiFi, bed sheets

Superior Double Room, Accessible, City View

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, blackout curtains, free WiFi, bed sheets

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Bedrooms, Accessible, City View

Family Room, 2 Bedrooms, Accessible, City View | Premium bedding, blackout curtains, free WiFi, bed sheets

Family Room, 2 Bedrooms, Accessible, City View

  • 25 sq m
  • Mountain view
  • Sleeps 9
  • 5 Single Beds

View all photos for Comfort Triple Room, Multiple Beds, Garden View

Premium bedding, blackout curtains, free WiFi, bed sheets

Comfort Triple Room, Multiple Beds, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Double Room (With Salon)

Premium bedding, blackout curtains, free WiFi, bed sheets

Double Room (With Salon)

  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Grand Hôtel

Family-friendly Fes hotel in Ville Nouvelle with free valet parking
A restaurant, 4 bars/lounges and a snack bar/deli are available at this hotel. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a meeting room.
Grand Hôtel offers 35 accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 28-inch plasma televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Grand Hôtel, you'll be within walking distance of Borj Fez Mall. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include a coffee shop, a restaurant and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • Within a 15-minute walk of Borj Fez Mall and Atlas Garden
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Grand Hôtel. Free valet parking is available.

Smoking is allowed in designated areas at this 3-star Fes hotel.

The hotel hosts a free manager's reception daily.
Grand Hôtel has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 8 for children
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 20; reservation required
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Entertainment

  • 28-inch plasma TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 8:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 (weight limit: 6 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 10 for adults and from EUR 8 for children
  • Pet fee: EUR 15 per pet, per night
  • Hosted evening meal: EUR 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Grand Hôtel.

Property is also known as

grand Hotel Fes
grand Fes
Grand Hôtel Fes
Grand Hôtel Fes
Grand Hôtel Hotel
Grand Hôtel Hotel Fes

Grand Hôtel Reviews

Reviews

6.6
Rating 10 - Excellent. 8 out of 48 reviews
Rating 8 - Good. 15 out of 48 reviews
Rating 6 - Okay. 14 out of 48 reviews
Rating 4 - Poor. 5 out of 48 reviews
Rating 2 - Terrible. 6 out of 48 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Moe, London

Liked: Cleanliness, staff & service, amenities
The property is a little old as it was established almost a hundred years ago. It is clean however and amenities work as expected, although some electric sockets are falling out of place/loose and some floor buttons on the list don't work. It is centrally located in Fes though and there is 'Central Parc' just opposite the hotel where you can drink Moroccan mint tea or have brunch.
Stayed 2 nights in Feb 2020

6/10 Okay

Helen

Liked: Staff & service
Feb 2019 stay
Located in the new town, taxi rank right outside the front door. Hotel needs updating but relatively clean.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family and small children
We didn’t make it due to a missed bus back from Chefchaouen. I emailed the hotel but they never replied. It was probably too late to get our money back anyways.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

ismail

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Facilities are nice and location is ok. I didn't like how the check in was slow and that I was charged extra taxes even though my booking says I've paid all taxes and fees. Also the staff seem a bit indifferent and impolite.
Stayed 1 night in Nov 2019

8/10 Good

Abrar

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Tarik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very friendly staff. Ideal location in middle of Fez.
Stayed 11 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Not quite Grand any more
Room 207 in the Grand Hotel had a comfortable bed, with clean sheets, light blocking curtains and lights at the bed. Also had a small table with 2 chairs. No TV, but perhaps it would not have an English speaking station anyway. The ensuite was in working order with hot water, although quite unattractive in appearance due to age and partial renovation. The staff were pleasant, and the maid on level 2 was most helpful.
Stayed 6 nights in Apr 2019

8/10 Good

Junaid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Service
Top service, affordable, great location
Stayed 1 night in Jan 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
My short stay in Fes
The hotel room was quite spacious with a good sized bathroom and two baconies but the air conditioning did not work and this was quite important because the room needed to be cool in the evening to ward off mosuitos that entered the room.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hotel
Mijn verblijf in het hotel was erg goed. Ik had een nette kamer die er net zo uit zag als op de foto. Het bed was netjes en de lakens waren goed schoon. Ook de kamer zelf was erg schoon. Er lagen schone nieuwe handdoeken. Voor frisse lucht kon de balkon deur open.
Stayed 9 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Yacine

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

10/10 Excellent

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel calme avec un garage Un peu difficile a trouver meme s il est a proximité des boulevards mohamed v et hassan 2.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Disliked: Amenities, property conditions & facilities
Cama cómoda , ducha (con termo grande de agua caliente ) habitación grande . El hotel está un poco viejo , el aire acondicionado hace mucho ruido.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione e camere confortevoli. Zona tranquilla e vicina sia a alla vecchia Medina che la nuova. Tutto ottimo
Stayed 4 nights in Jan 2020

6/10 Okay

Giovanni

Limpieza del hotel no es buena, sirven mucha cosa en el desayuno, pero con mala calidad, además de la limpieza ser muy mala.
Stayed 3 nights in Sep 2019

6/10 Okay

UGAITZ

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2019

6/10 Okay

Mostafa

La /le gouvernant(e) doit être bien investi
RAS à part des petits détails telques L interrupteur qui ne fonctionne pas ou la prise du chauffe-eau débranchée ....
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Conforme à mes attentes , personnel accueillant serviable
Stayed 6 nights in Sep 2019

4/10 Poor

りんりん, 日本

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食つきプランで申し込んでいたのに用意されておらず、近くの屋台に近いカフェのような店でﾊﾟﾝとティーだけを食べさせられました。 エアコンは壊れていたし、薄汚いタオルが1枚、トイレットペーパーの予備も置かれていませんでした。 CTMバスターミナルに近く、値段の割りに良かった、と聞いたので選んだのですが、後悔しました。部屋は広かったですが、冷蔵庫もありませんでした。
Stayed 2 nights in Sep 2019

2/10 Terrible

Hicham

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel très vétuste, fil électrique apparent, cuvette des toilettes cassés, porte serviette qui tombe quartier pas très sûr,petit déjeuner très basic pas de crêpes comme sur les photos de présentation bref très déçu je déconseille
Stayed 2 nights in Aug 2019

2/10 Terrible

ElHassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nooit zo'n slechte hotel gehad
Gee handdoeken zelf om moeten vragen geen ontbijt terwijl ik er wel voor heb betaald
Stayed 1 night in Jul 2019