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Le Grand Alcazar

4.0 star property

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December 2024
January 2025

Photo gallery for Le Grand Alcazar

Terrace/patio
Terrace/patio
Romantic Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, pillow-top beds, in-room safe
Basic Room, 1 Queen Bed, Non Smoking, Courtyard View | Terrace/patio
Indoor pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
15 Derb Guebas, Fes El Bali, Fes, 30110
  • Medersa Bou-Inania
    7 min walk
  • Blue Gate
    7 min walk
  • Place Bou Jeloud
    10 min walk
  • Fes (FEZ-Saiss)
    33 min drive

Room options

View all photos for Romantic Suite, Multiple Beds, Non Smoking, City View

Romantic Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Romantic Suite, Multiple Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Luxury Suite, Multiple Beds, Accessible, Non Smoking

Luxury Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Luxury Suite, Multiple Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Presidential Suite, Multiple Beds, Non Smoking, Courtyard View

Presidential Suite, Multiple Beds, Non Smoking, Courtyard View | Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite, Multiple Beds, Non Smoking, Courtyard View

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, City View

Deluxe Room, 1 Double Bed, Non Smoking, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Double Bed, Non Smoking, City View

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, Multiple Beds, Accessible, Non Smoking

Grand Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Grand Suite, Multiple Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Suite, Multiple Beds, Accessible, Non Smoking

Superior Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, Multiple Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Honeymoon Suite, Multiple Beds, Non Smoking, Courtyard View

Honeymoon Suite, Multiple Beds, Non Smoking, Courtyard View | Premium bedding, down duvets, pillow-top beds, in-room safe

Honeymoon Suite, Multiple Beds, Non Smoking, Courtyard View

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Signature Suite, Multiple Beds, Non Smoking, Courtyard View

Signature Suite, Multiple Beds, Non Smoking, Courtyard View | Premium bedding, down duvets, pillow-top beds, in-room safe

Signature Suite, Multiple Beds, Non Smoking, Courtyard View

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Basic Room, 1 Queen Bed, Non Smoking, Courtyard View

Basic Room, 1 Queen Bed, Non Smoking, Courtyard View | Premium bedding, down duvets, pillow-top beds, in-room safe

Basic Room, 1 Queen Bed, Non Smoking, Courtyard View

  • 09 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, Multiple Beds, Non Smoking

Royal Suite, Multiple Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Royal Suite, Multiple Beds, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Panoramic Suite, Multiple Beds, Non Smoking, City View

Panoramic Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Panoramic Suite, Multiple Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking, Courtyard View

Junior Suite, 1 Double Bed, Non Smoking, Courtyard View | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Double Bed, Non Smoking, Courtyard View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking, City View

Premium Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Suite, Multiple Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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includes taxes & fees
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About this property

Le Grand Alcazar

Fes riad in Fes El Bali with full-service spa and free breakfast
Along with a full-service spa, this riad has an indoor pool and a restaurant. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a steam room and a rooftop terrace are on-site.
Le Grand Alcazar offers 7 accommodations with private pools and private plunge pools. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the riad include an indoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the riad's full-service spa, Nausikaa. Services include deep-tissue massages and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Le Grand Alcazar. During your stay, you're just a quick walk from Dar Batha Museum. Features include free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Take a swim in the indoor pool
  • Indulge with deep-tissue massages at Nausikaa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Within a 10-minute walk of Dar Batha Museum and Medersa Bou-Inania
  • Airport, railway station and bus station shuttle shuttle service available for a fee
Le Grand Alcazar offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at Le Grand Alcazar. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee.

Guests are served a free local cuisine breakfast daily from 8:00 AM to 10:00 AM.
Le Grand Alcazar has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MAD 30 per day)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Indoor pool
  • Laundry facilities
  • Private plunge pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No lift
  • Tile flooring in room

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Private plunge pool

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for MAD 150.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 35.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 200 per vehicle (one-way)
  • Nearby parking fee: MAD 30 per day (328 ft away)
  • Crib (infant bed) fee: MAD 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Le Grand Alcazar offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the riad before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Le Grand Alcazar.

Property is also known as

Grand Alcazar Fès
Grand Alcazar Hotel Fes
Grand Alcazar Fes
Grand Alcazar
Riad Le Grand Alcazar Fes
Fes Le Grand Alcazar Riad
Riad Le Grand Alcazar
Le Grand Alcazar Fes
Grand Alcazar Hotel
Le Grand Alcazar Fes
Le Grand Alcazar Riad
Le Grand Alcazar Riad Fes

Le Grand Alcazar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 52 out of 66 reviews" "
Rating 8 - Good. 8 out of 66 reviews" "
Rating 6 - Okay. 4 out of 66 reviews" "
Rating 4 - Poor. 2 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! They will make you feel like royalty. The food is delicious and the staff are very helpful. We did notice two cockroaches on the last day which is why I reduced the rating to 4 stars for cleanliness but otherwise really incredible place!! Must stay. We would definitely stay there again.
Stayed 2 nights in Jul 2024

6/10 Okay

Ida Thibeh

Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place. Live like a Nazari Emir in Granada. The house was only built 60 years ago but looks like it is from the 16th century. Very attentive service and great location at the edge of the medina.
Stayed 3 nights in Jul 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot in Fes!
Absolutely stunning riad! The staff were gracious and very helpful, I would love to come back!
Stayed 3 nights in May 2024

10/10 Excellent

Nelson D.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. Property is clean and comfortable. Bathroom and shower set-up is something to get used to, but we had a pleasant overall
Stayed 2 nights in Mar 2024

8/10 Good

C

Liked: Staff & service
Nice riad in the medina of fes. Very nice staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and charming decor
Stayed 1 night in Mar 2024

6/10 Okay

Hartej

Travelled with family
Liked: Cleanliness, property conditions & facilities
Was a very nice Riad, but staff was limited in able to answer our questions. The Fez medina is one of the largest and very hard to navigate, so a little help would have been nice (as they did in Marrakesh). But there was no one really around to answer these questions. Othmane was available to call, but hard to navigate this over the phone. Also, our booking was for 4 adults and the 2 single beds are not suitable for adults. They are 2/3rds the size of a single bed and not a full length. May work for a child but definitely not for an adult. The breakfast was excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning Raid with welcoming and accommodating staff. Hats off to Omar and the team 🙏 Happy to recommend
Stayed 1 night in Jan 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome and staff. Breakfast was good, and assistance with luggage was excellent. The area around the property was difficult to see because the property was located on a very narrow street in the old town, and we did not have much time to investigate. Also, it's not possible to drive into the property location. You need assistance with luggage to get inside.
Stayed 1 night in Nov 2023

4/10 Poor

Dina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was a disappointing stay and our least favorite riad during our whole 2 weeks in Morocco. The riad is very basic, the room was cramped and stifling. Basically the opposite of grand. The staff was kind, helpful and attentive, which was the saving grace. If you choose to stay here, expect a 3 star facility.
Stayed 1 night in Oct 2023

10/10 Excellent

John, East Peoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Le Grand Alkaraz was a perfect Riad for our family. The common areas were beautiful and the rooms inviting (with great AC). Breakfast was a highlight, as was the proximity to the Medina. We’d recommend without hesitation.
Stayed 3 nights in Jul 2023

10/10 Excellent

Etienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Alcazar was a magical place of beauty and delight. The riad itself was worthy of the great palaces that one only gets to visit nowadays: beautiful plaster, wood, paint, tiles, and metal artisanship all around. The team there is simply fantastic and made us feel like family from the moment we stepped in - thank you Omar, thank you Youssef! We enjoyed just staying in to read a book in such beauty during the warmer time of the day, or just eating something delicious from the kitchen. Have a look at the many books on Morocco - very much worthwhile. We also enjoyed the location: so easy to get to and right next to the medina. All in all, the most magical experience in Morocco or anywhere else in the world for that matter. I cannot recommend this place too much.
Stayed 3 nights in Jul 2023

10/10 Excellent

Rolando J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Incredible Experience
I frequently stay in hotels all around the world. Le Grand Alcazar represented a new level in hospitality to me. From the moment you walk into the Riad, you understand that this is a very special place. Extremely well decorated in a sympathetic and original Moroccan style, the staff warmly welcome you. I chose a panorama room which had a small terrace overlooking the Medina of Fes. The room was beautifully appointed with cool aircon. The included breakfast is a sumptuous affair, with lots of fresh bread, pastries and a myriad of Moroccan curiosities. I would like to make a special mention for Youssef, who was extremely helpful and knowledgeable. Thank you for a wonderful experience in Fes Medina.
Stayed 3 nights in Jun 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Riad in Fes
The owners of the Riad told me that they try to hire people who have a good heart rather than people with experience because you can teach service but not heart. They have succeeded beyond their expectations. Ghizlane & Youssef, and the rest of the staff, provided the best service that we’ve ever had at any hotel and they made us feel like family, not customers. I can’t recommend them any higher. You will not be disappointed if you stay here.
Stayed 4 nights in May 2023

10/10 Excellent

Radha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Riad in Fes
We had a wonderful time at Le Grand Alcazar. The Riad and our room was absolutely beautiful. They even upgraded our room without us asking since they had an empty room. The best part was the staff - Omar, Youssef, Fatima, Ghizlane, and the rest of the staff was really amazing. They went out of their way to make sure that we felt at home here. The breakfast here was amazing as well and the views from the rooftop are absolutely beautiful. I would highly recommend staying here!
Stayed 3 nights in Apr 2023

8/10 Good

Clinton

Travelled with family
Liked: Cleanliness, staff & service
The common areas were spectacular. The rooftop balcony was pleasant with nice views over the ville nouvelle. The bedroom was nice. The craftsmanship around the tub and shower resulted in the bathroom flooding each time the shower was used. We could use towels to direct the water to a drain, but the resulting puddle was hazardous upon exiting the shower. We reported upon departure. Breakfasts were abundant and delicious.
Stayed 4 nights in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff and breakfast
Just like everyone else says…location is incredible, right in the middle of the action. Amazing breakfast selection in their restaurant. Tip: if you’re a light sleeper, maybe try not to get a room facing Calle Preciados, or get one higher than the second floor, it can get a bit loud from pedestrians/trucks at night
Stayed 2 nights in Mar 2023

10/10 Excellent

Mark, Arlington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the most unique hotels that I've ever experienced. Was once the home/office of the minister of culture, beautifully adorned. Young hosts are super welcoming. It was a really unexpected pleasure.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beautiful Riad- conveniently located
Stayed 2 nights in Dec 2022

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully styled and clean. Extremely friendly staff. We were a family of 4 and they went above and beyond for any requests. Walkable location with great view from terrace. Wifi was strong as well. Would definitely stay again!
Stayed 2 nights in Jun 2022

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here! This is owned and run by two brothers and they have taken a very personal approach in running this. They really do make you feel very welcome while staying there, and the property itself is fantastic as well. I can't recommend this highly enough. The rooftop terrace is wonderful, their kitchen which prepares traditional Moroccan cuisine is top-notch, and the location is easy to find, close to the edge of the medina, but also close to the market. Cannot recommend this place highly enough.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a cute hotel with such friendly service staff! Good location in medina
Stayed 2 nights in Feb 2020