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De La Pace, Sure Hotel Collection by Best Western

4.0 star property

Choose dates to view prices

Photo gallery for De La Pace, Sure Hotel Collection by Best Western

Lobby lounge
Buffet
Lobby
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Via Alfonso Lamarmora 28, Florence, FI, 50121
  • Historic Centre of Florence
    ‪1 min walk‬
  • Gallery of the Academy of Florence
    ‪7 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪13 min walk‬
  • Florence (FLR-Peretola)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (Twin bed on request)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Twin bed on request)

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Triple Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed

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About this property

De La Pace, Sure Hotel Collection by Best Western

Hotel with a 24-hour front desk, steps from Historic Centre of Florence
Along with a bar/lounge, this hotel has valet parking and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
De La Pace, Sure Hotel Collection by Best Western offers 41 accommodations with minibars and a safe. LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, bidets and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the overall property condition at De La Pace, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Historic Centre of Florence and 7 minutes on foot from Gallery of the Academy of Florence
  • Pets welcome free of charge
De La Pace, Sure Hotel Collection by Best Western offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly De La Pace, Sure Hotel Collection by Best Western also features laundry facilities, dry cleaning/laundry services, and express check-in. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Florence hotel.

Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per night)
  • Secured, covered valet parking on site (EUR 30 per night)

Food and drink

  • A bar/lounge

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (70 centimetre high)
  • Lift (60 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-width doorways (71 centimetre wide)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 30 per night
  • Nearby parking fee: EUR 15 per night (500 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

De La Pace
De La Pace Florence
Pace Sure Hotel Collection Best Western Florence
De La Pace Hotel Florence
Pace Hotel Florence
Pace Florence
Pace Sure Collection Best Western Florence
Pace Sure Hotel Collection Best Western
Pace Sure Collection Best Western
De La Pace Hotel
De La Pace Sure Hotel Collection by Best Western
Pace, Sure Collection By Best
De La Pace Sure Hotel Collection by Best Western
De La Pace, Sure Hotel Collection by Best Western Hotel
De La Pace, Sure Hotel Collection by Best Western Florence
De La Pace, Sure Hotel Collection by Best Western Hotel Florence

De La Pace, Sure Hotel Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 349 reviews
Rating 8 - Good. 137 out of 349 reviews
Rating 6 - Okay. 68 out of 349 reviews
Rating 4 - Poor. 31 out of 349 reviews
Rating 2 - Terrible. 12 out of 349 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Atle

Travelled with partner
Great with 5th floor room with a balcony! The breakfast room was very warm, unpleasant. With Limited choice. Good location.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jagtar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Neat and clean great staff
Stayed 2 nights in Jul 2024

4/10 Poor

Faisal

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this hotel, and unfortunately, my experience was far from satisfactory. Upon arrival, I was greeted by two dogs at the entrance, which gave a poor first impression. The lobby and entrance area were noticeably dirty and unkempt. The condition of my room was equally disappointing. It was very outdated, with worn-out furniture and decor that seemed decades old. The cleanliness of the room was questionable, adding to my discomfort. Additionally, the shower door would only close halfway, causing water to spill out onto the bathroom floor, which was both inconvenient and hazardous. Overall, I was very dissatisfied with my stay, especially considering the price we paid. I would not recommend this hotel to others unless significant improvements are made.
Stayed 1 night in May 2024

10/10 Excellent

Iris

Stayed 2 nights in May 2024

8/10 Good

Vanush

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel staff was very friendly. The room was pretty dated but clean. The location was very quiet.
Stayed 3 nights in Sep 2023

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance from the center of Florence. Excellent breakfast buffet and kind service.
Stayed 2 nights in Jul 2023

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fabulous! They serve the best capuchinos! Friendly service and very secure!
Stayed 3 nights in Jun 2023

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very convenient for a quick stay in Florence.
Stayed 1 night in Jun 2023

10/10 Excellent

Judi, Great Falls

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room. Delicious breakfast. Very helpful staff!
Stayed 3 nights in Mar 2023

6/10 Okay

Vernita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is great for its location and the front clerks were very friendly and helpful especially the gentlemen than worked in the evenings. He was very helpful. Thank you. My only complain for the hotel is that it smells weird inside. Because it is such an old building more attention should be given to its maintenance. The breakfast however was spectacular.
Stayed 4 nights in Aug 2022

10/10 Excellent

Waseem

Stayed 1 night in Sep 2022

10/10 Excellent

Lark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice, clean, simple rooms with high ceilings and stable wifi. Everything you need at a reasonable price in a great location. The place was much better than I had anticipated! The helpful, kind front desk staff was refreshing and appreciated.
Stayed 4 nights in Jul 2022

10/10 Excellent

Rosani

Stayed 1 night in Jul 2022

8/10 Good

Helen

Stayed 1 night in May 2022

10/10 Excellent

Luz

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2022

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The family room is great. It was nice to not worry about breakfast as it was provided with our stay. The hotel dogs were a hit with my children! The hotel front desk people were always so helpful whether looking for a restaurant or coordinating our checkout for our train.
Stayed 2 nights in Feb 2022

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Excellent location, very friendly staff, well-appointed rooms, great breakfast.
Stayed 2 nights in Dec 2021

8/10 Good

KRISTEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location, 10 min stroll to Il Duomo. Lovely staff, with great restaurant recommendations. Good breakfast. Ideal City break hotel
Stayed 4 nights in Oct 2021

10/10 Excellent

Ginger or Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, tidy, clean, friendly staff
Staff was friendly and attentive. Nicely decorated throughout. We looked foward to breakfast every day. We would stay again.
Stayed 4 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
These rooms are really rundown. Totally did not match the rooms posted online. Was hugely disappointed. Would not stay here again. Staff was super nice though.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Good size, but not great value for money
Lovely big room but very old heating. Radiator dripped all night, as the area is silent it woke me up at 2am and it was so annoying it was impossible to get back to sleep. Breakfast wasn't out on time and was pretty substandard when it was (powder/packet eggs and only one other hot food item, tinned fruit). Overall not worth the €100 or so for a king room - stay closer to town in a boutique place for a better experience.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, lovely high ceilings. Alice the receptionist was amazing, she went above and beyond to help us.
Stayed 3 nights in Oct 2019