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Helvetia & Bristol Firenze – Starhotels Collezione

5.0 star property

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Photo gallery for Helvetia & Bristol Firenze – Starhotels Collezione

Aerial view
Dinner served, Regional cuisine, al fresco dining
Suite Bristol (Suite Temptation) | 1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
Pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Parking available
  • Room service

Explore the area

Map
Via Dei Pescioni 2, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza di Santa Maria Novella
    ‪5 min walk‬
  • Uffizi Gallery
    ‪7 min walk‬
  • Florence (FLR-Peretola)
    ‪25 min drive‬

Room options

View all photos for Deluxe Double or Twin Room (Helvetia)

Deluxe Double or Twin Room (Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double or Twin Room (Helvetia)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, minibar, in-room safe

Triple Room

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Room (Cozy)

Room (Cozy) | 1 bedroom, premium bedding, minibar, in-room safe

Room (Cozy)

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room (Bristol)

Deluxe Double Room (Bristol) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room (Bristol)

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Bristol)

Junior Suite (Bristol) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Bristol)

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Suite (Suite Temptation)

Panoramic Suite (Suite Temptation) | View from room

Panoramic Suite (Suite Temptation)

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite | 1 bedroom, premium bedding, minibar, in-room safe

Heritage Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (View - Helvetia)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (View - Helvetia)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, Connecting Rooms

1 bedroom, premium bedding, minibar, in-room safe

Room, Connecting Rooms

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 Double Bed and 2 Single Beds

View all photos for Suite Bristol (Suite Temptation)

Suite Bristol (Suite Temptation) | 1 bedroom, premium bedding, minibar, in-room safe

Suite Bristol (Suite Temptation)

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Presidential Suite Bristol (Suite Temptation)

Presidential Suite Bristol (Suite Temptation) | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite Bristol (Suite Temptation)

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Junior Suite (Helvetia)

Junior Suite (Helvetia) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Helvetia)

  • 38 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Helvetia & Bristol Firenze – Starhotels Collezione

Luxury hotel connected to a railway/underground station in Florence with a full-service spa
A full-service spa, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and massage/treatment rooms.
Helvetia & Bristol Firenze – Starhotels Collezione offers 89 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Helvetia & Bristol Firenze – Starhotels Collezione. During your stay, you'll be connected to a railway/underground station and just a quick walk from Historic Centre of Florence. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Cibrèo Ristorante Cocktai
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to manicures and pedicures, facials or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and fitness classes
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from Historic Centre of Florence and 5 minutes on foot from Piazza di Santa Maria Novella
  • Pet-friendly amenities are available, including food and water bowls
Helvetia & Bristol Firenze – Starhotels Collezione offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Helvetia & Bristol Firenze – Starhotels Collezione. You'll have access to the health club at a partner property. For a fee, parking is available. A complete renovation of Helvetia & Bristol Firenze – Starhotels Collezione was completed in April 2019.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Cibrèo Ristorante Cocktai – This restaurant specialises in Regional cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Cibrèo Caffè – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Bristol Winter Garden – On-site restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 60 per day)
  • Limo/town car service
  • Parking on site (EUR 60 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 40 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bristol Winter Garden
  • Cibrèo Caffè
  • Cibrèo Ristorante Cocktai

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Shopping

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's garage will be closed every day from midnight to 7 AM

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 40 per person
  • Self-parking fee: EUR 60 per day
  • Valet parking fee: EUR 60 per day
  • Nearby parking fee: EUR 60 per day (1640 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1JJ5NDZ7I

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia Bristol Firenze Starhotels Collezione Hotel Florence
Helvetia Bristol Firenze Starhotels Collezione Hotel
Helvetia Bristol Firenze Starhotels Collezione Florence
Helvetia Bristol Firenze Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Hotel
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Hotel Helvetia & Bristol Firenze – Starhotels Collezione
Helvetia & Bristol Firenze – Starhotels Collezione Florence
Helvetia Bristol Firenze – Starhotels Collezione
Helvetia Bristol

Helvetia & Bristol Firenze – Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 330 out of 493 reviews
Rating 8 - Good. 114 out of 493 reviews
Rating 6 - Okay. 32 out of 493 reviews
Rating 4 - Poor. 11 out of 493 reviews
Rating 2 - Terrible. 6 out of 493 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, room comfort
Mi estancia ha sido muy agradable. Lo que no me ha gustado nada es la cantidad de dinero que han retenido de mi tarjeta, casi el doble del que he gastado. Hay hoteles que tienen otra política con el dinero de los demás.
Stayed 7 nights in Nov 2024

10/10 Excellent

nashwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kent, Brooklyn park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property that is well cared for and very helpful staff. I would definitely stay again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Carolann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 8 glorious nights. This hotel is absolutely stunning. The service was impeccable and the location was perfect for walking to any location in Florence. The staff was very accommodating and helpful. . Don’t forget to visit the spa!!! Also, the room where they serve breakfast is like nothing I have ever seen. Stunning!!! I will be back…
Stayed 8 nights in Oct 2024

10/10 Excellent

Hock Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service exemplary. Extremely helpful, efficient and friendly. Combined with top notch rooms and facilities, its a fantastic gem of a hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

valerie, chesterfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel! 2 minutes away from Duomo. Highly recommended!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Osamah

Stayed 4 nights in Sep 2024

10/10 Excellent

tamar

Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend - Best Luxury Hotel
What can I say. My wife and I stayed here on our wedding night for 2 nights and the staff made it so simple for us. Thank you for a wonderful stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arpan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, in a beautiful location, in the centre of the all the designer stores. Absolutely deserves Leading Hotel of the World status. Couldn’t fault one thing even if I tried.
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location very friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Chencheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Domenico

Stayed 3 nights in Jul 2024

10/10 Excellent

Alexandr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute boutique. Breakfast in winter garden is excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

bronwyn

Stayed 2 nights in Jul 2024

4/10 Poor

Sayed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a long time I had not been at such wonderful hotel. The people who work there are fantastic always smiling and always helpful. The breakfast I marvelous The location perfect Hands on I’m coming back for
Stayed 5 nights in Jul 2024

10/10 Excellent

Lucy

Staff were excellent. Great location. Child friendly. Nice touches such as free water and chocolates. Also gave good recommendations for local restaurants.
Stayed 4 nights in Jul 2024

10/10 Excellent

CHRISTINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable hotel! Our room was stunning and the hotel amenities especially the spa were out of this world!! Had the best time and enjoyed every moment of this luxurious hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephane

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Rupert, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Got room upgraded for free, very generous! Hotel immaculate throughout and in great location
Stayed 6 nights in May 2024