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Cerretani Hotel Firenze - MGallery Collection

4.0 star property

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Photo gallery for Cerretani Hotel Firenze - MGallery Collection

Exterior
Bar (on property)
Premium bedding, minibar, in-room safe, desk
Reception hall
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Via De' Cerretani 68, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪2 min walk‬
  • Place, Via de' Tornabuoni
    ‪2 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪3 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪15 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

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About this property

Cerretani Hotel Firenze - MGallery Collection

Hotel with a bar, steps from Church of Santa Maria Maggiore
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and 24-hour room service. Housekeeping is available on request.
Cerretani Hotel Firenze - MGallery Collection offers 86 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cerretani Hotel Firenze - MGallery Collection. During your stay, you're just a quick walk from Piazza del Duomo. Free WiFi in public areas, a 24-hour gym and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Church of Santa Maria Maggiore and Via de' Tornabuoni
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, a library, and multilingual staff are also featured at the business-friendly Cerretani Hotel Firenze - MGallery Collection. Parking is available for a fee.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (EUR 48 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 27-inch smart TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 23 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way)
  • Valet parking fee: EUR 48 per day (in/out privileges)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cerretani Hotel Firenze - MGallery Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1V979MSOS
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cerretani
Cerretani Firenze MGallery Collection Florence
Cerretani Firenze MGallery Collection Hotel
Cerretani Firenze MGallery Collection Hotel Florence
Firenze Cerretani
MGallery Cerretani
MGallery Cerretani Firenze
MGallery Firenze
Cerretani Firenze Hotel Florence
Florence Sofitel
Sofitel Florence
Sofitel Hotel Firenze
Sofitel Hotel Florence
Cerretani Mgallery Collection
Hotel Cerretani Mgallery Collection Hotel
Hotel Cerretani Firenze Mgallery by Sofitel
Hotel Cerretani Mgallery Collection Florence
Hotel Cerretani Mgallery Collection Hotel Florence

Cerretani Hotel Firenze - MGallery Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 510 out of 832 reviews
Rating 8 - Good. 240 out of 832 reviews
Rating 6 - Okay. 60 out of 832 reviews
Rating 4 - Poor. 15 out of 832 reviews
Rating 2 - Terrible. 7 out of 832 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica, Fort Lauderdale

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is wonderful and the staff was also wonderful and so helpful. Definitely call ahead if you are driving and need to park so they are ready for you to stop in front of the hotel and valet your car.
Stayed 1 night in Sep 2025

8/10 Good

Richard, Cincinnati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. It was clean. In the center of town. Staff were always happy to help. Great suggestions on where to eat. I emailed them before I arrived. We drove to the hotel and they had the parking garage pick up our car. It was very handy. You needed about 1/2 hour for them to get the car from the garage. Their breakfast was marvelous and plenty full. The rooms were nice. But their windows were high off the ground. The ac was good. The tub is slippery and its edge is high. There are elevators but they are small. I would go back there the next time in Florence.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ondre, CAVE CREEK

Business traveller
Liked: Cleanliness, amenities
Location, staff very helpful and accommodating.
Stayed 3 nights in Sep 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great hotel. Clean and modern and in an excellent area but a bit impersonal. I guess it depends on your personal tastes
Stayed 5 nights in Jun 2025

10/10 Excellent

Juliane

Stayed 2 nights in Jun 2025

8/10 Good

Danielle, Brooksville

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was ok. Nothing special.
Stayed 6 nights in Jun 2025

10/10 Excellent

Shawkat, Scottsdale

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and professionalism of the staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff in housekeeping, bar, reception. Beautifully clean room - fresh, bright, well-appointed - and extremely comfortable bed! Perfect location within easy walking distance of all central sites. Would definitely hope to return.
Stayed 5 nights in Jun 2025

10/10 Excellent

Winnie

Stayed 2 nights in May 2025

10/10 Excellent

Dana

Liked: Property conditions & facilities, room comfort

Great stay. Will stay again

The hotel was really nice. The only con is that the elevator is slow but that is minor. The location is perfectly located and is a very nice hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, excellent rooms and service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
View was spectacular. Service was excellent.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nancy, Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Heath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Less than 10 min walk from train station. 3 min walk to Duomo. Near upscale shopping and plenty of cafes to eat and drink at are nearby. Only negative is the street smelled a bit but I don’t think that’s the hotels fault.
Stayed 2 nights in Feb 2025

8/10 Good

Jacqueline, Kissimmee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. You can walk from the train station and everywhere else in town. The room was clean and comfortable. My only complaint is that even though the hotel is very clean, it has a weird smell in the lobby. I wasn’t able to eat breakfast (which was included) because of the smell.
Stayed 1 night in Dec 2024

10/10 Excellent

Yu Jia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location
Stayed 4 nights in Nov 2024

6/10 Okay

Marina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location can’t be better. The hotel is clean and the staff is friendly, the breakfast is very limited. But the sewage smell in the lobby is very bad, even our room on the first floor, above the lobby, had that terrible smell. Also, first floor rooms looked at the wall. If they will fix the smell it would be very good stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet climate control cleanliness service from all departments and room and common area and guestroom design and furnishings are highly praise worthy. Elevators are quite small but run quickly enough. Beds and are bedding adequate but not outstanding in a way reflective of the other elements. Phenomenal bathroom and shower. Great breakfasts. Limited television channels with no English language stations or French.
Stayed 3 nights in Nov 2024

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was large and clean. However, the lobby area had a not so nice smell. Smell did not carry on into our room. Hotel’s location was excellent. It was within walking distance to all mayor attractions.
Stayed 1 night in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Shani

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect position to explore Florence on foot, or to venture further afield by train
Stayed 5 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

The hotel was in a great location. The lobby had a horrible smell, it hit you the second you went through the doors. Elevator was extremely slow and quiet small so you often had to wait. Rooms were average in size and housekeeping came daily but I wouldn’t say they did anything besides making beds and changing towels.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mercy Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property, the room was spacious although the view was limited. Double windows made it very quite on a very busy street. The only knock was the lobby seemed to have an off odor.
Stayed 4 nights in Sep 2024