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Hotel Hermitage

3.0 star property

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Photo gallery for Hotel Hermitage

Lobby
Rooftop terrace
Double Room Ponte Vecchio view | Premium bedding, down duvets, in-room safe, free WiFi
Rooftop terrace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Vicolo Marzio, 1 Piazza del Pesce, Florence, FI, 50122
  • Historic Centre of Florence
    ‪1 min walk‬
  • Ponte Vecchio
    ‪1 min walk‬
  • Pitti Palace
    ‪3 min walk‬
  • Florence (FLR-Peretola)
    ‪40 min drive‬

Room options

View all photos for Economy Double Room

Premium bedding, down duvets, in-room safe, free WiFi

Economy Double Room

  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double or Twin Room

Premium bedding, down duvets, in-room safe, free WiFi

Classic Double or Twin Room

  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Ponte Vecchio view

Double Room Ponte Vecchio view | Premium bedding, down duvets, in-room safe, free WiFi

Double Room Ponte Vecchio view

  • 16 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, down duvets, in-room safe, free WiFi

Superior Double or Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Hermitage

Colonial Florence hotel in Duomo with a rooftop terrace
This smoke-free hotel features a bar/lounge, a rooftop terrace and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a TV in a common area and a porter/bellboy are on-site.
Hotel Hermitage offers 26 accommodations with a safe and free newspapers. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Hermitage's great location. During your stay, you're just a quick walk from Historic Centre of Florence. Free WiFi in public areas, a bar and a rooftop terrace are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include babysitting, a porter and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Historic Centre of Florence and Uffizi Gallery
  • Airport shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Hermitage offers its guests a rooftop terrace, multilingual staff, and complimentary newspapers in the lobby. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available on request) is available for a fee. The family-friendly Hotel Hermitage also features room service (during limited hours), a front desk safe, and a porter.

This Colonial Florence hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; EUR 40 per day; reservations required
  • Return airport shuttle (surcharge) from 6:30 AM to 11:30 PM at scheduled times and on request
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room babysitting

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Rooftop terrace

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 80 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 40 per day (656 ft away; open 6:00 AM to midnight)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Hermitage offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1QZNSX6OB

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Florence
Hotel Hermitage
Hotel Hermitage Florence
Hermitage Hotel Florence
Hotel Hermitage Hotel
Hotel Hermitage Florence
Hotel Hermitage Hotel Florence

Hotel Hermitage Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 328 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Renee

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Rooms look nothing to what is on line. Very, very small, maybe the size of NY rooms, outdated, linens just okay, bathroom extremely tiny so if your over 5’11 maybe 180 lbs the shower will be a very tight fit. No vanity, no room to open a bag and I’m not talking a big traveler bag. Elevator a little bigger than a bathroom, mostly used for bringing in linens, food, water etc. Five flights of stairs to check in. Very noisy area, pounding on pipes or working on hotel while we were there around 10-11 pm at night. Rooms are very, very outdated.
Stayed 5 nights in Oct 2024

8/10 Good

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the cutest hotels I have ever stayed at! It had character and an old charm about it. My boyfriend and I chose the hotel last minute during our stay in Florence and we’d happily stay here again in the future. They also held our luggage for us when we checked out so we could explore a bit more of Florence before catching our train to Rome. Room and bathroom were very clean. No complaints! Staff was friendly as well :)
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

David, Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exactly where you want to be. The room was a bit small, but the details and bathroom were all nicely done. Staff was very helpful. The restaurant on the terrace is very popular so get your reservations in early.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

6/10 Okay

Sabrina

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location but the shower was absolutely horrible and the elevator was really hard to use because of how slow and small it was. The rooftop restaurant was great! The cacio e pepe was so delicious!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Eda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding location. Difficult to find and you cannot take your car. If you do, it’ll cost you an arm and leg 40 Euro per day Paolo was smaning. Waking up at 3 am to help us then move our car in the am to the garage!!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness
Stayed 6 nights in Sep 2024

8/10 Good

Deborah

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in the centre of Florence - can recommend
Stayed 1 night in Sep 2024

8/10 Good

SHARIFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design is incredible, it was clean and all the staff was very gentle
Stayed 2 nights in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel boutique. Small rooms in a perfect location with a friendly staff. Beautiful rooftop overlooking Ponte Vecchio and the river
Stayed 1 night in Aug 2024

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and location. Kind and attentive staff. Would stay again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is always someone at the front desk, which is appreciated. The area is GREAT for shopping and experiencing nightlife. Also convenient to walk to sites. I would definitely recommend Hermitage!
Stayed 2 nights in Aug 2024

8/10 Good

Fazilatun

Travelled with partner
Liked: Amenities
Staying was good, unick breakfast, elegant room, nice and clean. Don't like little bit of noise at night. Washroom needs to be little bit more clean.
Stayed 3 nights in Aug 2024

4/10 Poor

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, walkable, safe
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top find in great location!
Location is epic! It is noisy until midnight so def not a hotel for children, but for adults (especially those who don’t go to bed early) it’s just perfect! Great view from the beautiful roof terrace. People not staying in the hotel were coming to use the restaurant up there as they had heard or read about it but it still wasn’t crazy busy. Lovely smart interiors and great for money. Beautiful hotel!
Roof terrace restaurant
Public room
Stayed 2 nights in Jul 2024

10/10 Excellent

Sidney

They are great! I even forgot my wallet after checkout and they made sure to contact me to return. Great staff, Amazing location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Elmer, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located and comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

CHRISTOPHER

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully appointed hotel in an incredible location with a very friendly, helpful staff! Breakfast was more than expected in a beautiful dining room. Reception is on the top (5th) floor and is accessed either via stairs or a very small elevator. Navigating the floors with your luggage can be a little challenging as the elevator can only accommodate 2 people with their bags at a time. The elevator does not come to street level—so all luggage must carried up to the first floor (“0”). Not a problem, but perhaps a consideration for those who require assistance, especially if traveling alone. Any inconveniences are quickly forgotten once you have encountered the very accommodating staff, the adorable rooms and the jaw-dropping location! I recommend a long stay!
Stayed 2 nights in Jul 2024

6/10 Okay

Irene

Business traveller
Liked: Staff & service, amenities
Quite noisy location at night and with restaurant upstairs.
Stayed 1 night in Jun 2024