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Monna Lisa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Monna Lisa

View from property
Minibar, in-room safe, individually decorated, individually furnished
Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished
Lobby sitting area
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
Borgo Pinti, 27, Florence, 52, 50121
  • Historic Centre of Florence
    1 min walk
  • Gallery of the Academy of Florence
    8 min walk
  • Piazza del Duomo
    9 min walk
  • Florence (FLR-Peretola)
    28 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Queen Bed

Minibar, in-room safe, individually decorated, individually furnished

Classic Single Room, 1 Queen Bed

  • 14 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | Minibar, in-room safe, individually decorated, individually furnished

Classic Triple Room, 1 Bedroom

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room, 2 Double Beds, Connecting Rooms

Minibar, in-room safe, individually decorated, individually furnished

Family Room, 2 Double Beds, Connecting Rooms

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double or Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Classic Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Monna Lisa

Hotel with free breakfast, steps from Historic Centre of Florence
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Change of towels is available on request
Monna Lisa offers 45 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Monna Lisa. During your stay, you're just a quick walk from Historic Centre of Florence. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Historic Centre of Florence and 9 minutes on foot from Piazza del Duomo
  • Pets welcome free of charge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Monna Lisa.

Smoking is allowed in designated areas at this 4-star Florence hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Monna Lisa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 3 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1300
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 19 April 2024 to 18 April 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 22 lb per pet

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Pets not permitted in the restaurant.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Monna Lisa
Hotel Monna Lisa Florence
Lisa Monna
Monna
Monna Hotel
Monna Lisa
Monna Lisa Florence
Monna Lisa Hotel
Monna Lisa Hotel
Hotel Monna Lisa
Monna Lisa Florence
Monna Lisa Hotel Florence

Monna Lisa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 500 out of 811 reviews" "
Rating 8 - Good. 233 out of 811 reviews" "
Rating 6 - Okay. 48 out of 811 reviews" "
Rating 4 - Poor. 19 out of 811 reviews" "
Rating 2 - Terrible. 11 out of 811 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ning

Stayed 9 nights in Dec 2023

10/10 Excellent

LUCINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, even with ongoing construction!
The hotel is in the middle of renovations, so there was some construction noise during the day. But, even considering that, this is a five-star place.
Stayed 9 nights in Feb 2024

10/10 Excellent

Mirjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

YASMINA

Liked: Cleanliness, staff & service
Very beautiful hotel. I loved the garden area, same as the pictures! Staff was very nice especially Laura which is very helpful and friendly! The hotel is not far from restaurant and the chapel.
Stayed 3 nights in Dec 2023

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great to see a team in a hotel working together
Stayed 7 nights in Dec 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel. The hotel itself is beautiful, all of the staff is incredibly friendly and the location is perfect. We stayed in 3 hotels throughout our trip and this was our favorite!

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful palazzo very elegant setting. A little dated but still lovely. Breakfast is great but no restaurant at dinner time. Walk to great restaurants in five minutes. Reasonable price for such a lovely property
Stayed 2 nights in Dec 2023

10/10 Excellent

Wilson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Monna Lisa. Staff was extremely cordial, helpful and professional. The hotel itself is absolutely gorgeous, and the location is perfect. The breakfast was superb and the kitchen staff were awesome too. All in all, a great experience; highly recommended!!!

10/10 Excellent

Juan A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect hotel during a road trip thru Europe. Picked the hotel due for its magnificent decor and history. Staff is very attentive to our needs and assisted us for reservations to museums and restaurants during our 3 day 2 night stay. Excellent location near to all major POI. Public parking less than 2 minutes walk.
Stayed 2 nights in Nov 2023

10/10 Excellent

Wytosha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
$210 Extra MONEY REQUESTED AT SITE
Was charged a extra $210 a night when we arrived at the hotel and was not budgeted for and this extremely affected our trip. We had no other choice, but to pay the money we had nowhere else to go, and everything else was budgeted. They said this was due to it, being an extra person in the room, myself, and my daughter, which was stated on the reservation. They stated this was due to her insurance reasons, and that me and my daughter were not able to share the space without it being the extra fee.
Stayed 2 nights in Nov 2023

10/10 Excellent

Fumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for your super friendly hospitality. We had very special memories at your hotel. Everyone is so friendly and so professional. We are so lucky to meet you In Firenze. I and my husband really want to back again!
Stayed 4 nights in Nov 2023

10/10 Excellent

dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly is very beautiful and the staff ver friendly. We upgraded to a second floor room with a balcony overlooking their garden which was lovely. Staff extremely helpful and friendly. Breakfast was excellent.
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Great location to main monuments. Lots of great restaurants. Hotel lovely. Staff very helpful. Superior room very comfortable. Breakfast continental hot breakfast limited.
Stayed 4 nights in Oct 2023

10/10 Excellent

Sueanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Mona Lisa exceeded our expectations in every way possible. The staff incredibly helpful, kind and professional. The hotel and grounds were exquisite steeped in history and maintained beautifully. It was a surreal experience to stay in a hotel with incredible history and elegance. Would absolutely stay here again!
Stayed 1 night in Oct 2023

10/10 Excellent

Bruce

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property surrounds multiple gardens and is located in Florence away from the maddening crowds. One can walk to the most popular attractions within minutes. Hotel Staff was extremely helpful in securring a taxi at 5:00 AM to the airport. Unfortunately, due to our brief stay, we were unable to enjoy the hotel's breakfast buffet and gardens during daylight hours. A tragically short stay at a classy hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Maddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with nice rooms
Stayed 4 nights in Sep 2023

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel the staff was very accommodating
Stayed 2 nights in Sep 2023

10/10 Excellent

Lora Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very helpful staff. Good restaurants close by. Best hotel we have stayed at on our trip.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peaceful garden for escaping from the hub-bub of Florence was an absolute delight. The breakfast spread was absolutely exceptional. Sadly, no restaurant.
Stayed 4 nights in Sep 2023

10/10 Excellent

Yasamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially we were on a room we did not like but later they moved us to another room which we liked. The staff is very friendly and they are accommodating when you ask them for something. Ramid at the breakfast serving area was very nice and provided great service to us. Thank you!
Stayed 3 nights in Sep 2023

2/10 Terrible

Ebrahim

Disliked: Cleanliness, property conditions & facilities
Horrible place to stay. The triple-bed room was next to the lobby and kitchen. A lot of noise throughout the night. Breakfast is just okay. A lot of dead bugs on the bathroom floor.
Stayed 3 nights in Sep 2023

10/10 Excellent

Carol

Stayed 1 night in Sep 2023

10/10 Excellent

Lindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed here and absolutely loved it. The hotel has a very classic charm with a beautiful garden. We were greeted upon entry and shown around the property, then to our room. We loved the history of the place and the authentic Italian charm. Our room was spacious and quiet with comfortable beds. There were plenty of toiletries. They did a turn down service in the evenings and put a little chocolate on our beds, along with a stepping mat and house slippers next to the bed. For breakfast there is a very nice buffet breakfast that had so many options and the staff is very kind and attentive. My daughter and I were so sad to leave when it was time to check out. We absorb loved our time staying at the Monna Lisa hotel. If you are looking for an authentic Italian feel for your stay, this is the place for you.
Stayed 4 nights in Aug 2023

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Monna Lisa Hotel is a charming, historic, haven situated within the historic district of Firenze. The staff were helpful and very friendly. The bar and garden was laid back and just what is needed after a day walking among the many historic sites. The daily breakfast, which was included in the bill, had many options and was provided by friendly staff in a beautiful setting. Our family loved it and will return!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Jo

Stayed 2 nights in Aug 2023