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Hotel Ville sull'Arno

5.0 star property
VIP Access

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Photo gallery for Hotel Ville sull'Arno

Indoor pool, seasonal outdoor pool, pool loungers
Garden
Indoor pool, seasonal outdoor pool, pool loungers
Junior Room, Jetted Tub (I tessuti) | 1 bedroom, down duvets, minibar, in-room safe
Executive Double Room, River View (Arno) | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Lungarno C. Colombo 1/3/5, Florence, FI, 50136
  • Cathedral of Santa Maria del Fiore
    ‪4 min drive‬
  • Piazza del Duomo
    ‪4 min drive‬
  • Uffizi Gallery
    ‪4 min drive‬
  • Florence (FLR-Peretola)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room

1 bedroom, down duvets, minibar, in-room safe

Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room (La Biblioteca)

Junior Room (La Biblioteca) | 1 bedroom, down duvets, minibar, in-room safe

Junior Room (La Biblioteca)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room (La Botanica)

Junior Room (La Botanica) | 1 bedroom, down duvets, minibar, in-room safe

Junior Room (La Botanica)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room

  • 17.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, Jetted Tub (I tessuti)

Junior Room, Jetted Tub (I tessuti) | 1 bedroom, down duvets, minibar, in-room safe

Junior Room, Jetted Tub (I tessuti)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (open space)

Suite (open space) | 1 bedroom, down duvets, minibar, in-room safe

Suite (open space)

  • River view
  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Junior Room (Naked)

Junior Room (Naked) | Bathroom shower

Junior Room (Naked)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Triple Room

Panoramic Triple Room | 1 bedroom, down duvets, minibar, in-room safe

Panoramic Triple Room

  • River view
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Triple Room

1 bedroom, down duvets, minibar, in-room safe

Superior Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Room, Hot Tub, River View (Private Wellness Resort)

Junior Room, Hot Tub, River View (Private Wellness Resort) | 1 bedroom, down duvets, minibar, in-room safe

Junior Room, Hot Tub, River View (Private Wellness Resort)

  • River view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room, River View (Arno)

Executive Double Room, River View (Arno) | 1 bedroom, down duvets, minibar, in-room safe

Executive Double Room, River View (Arno)

  • River view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, River View

Deluxe Room, 1 Double Bed, River View | 1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 1 Double Bed, River View

  • River view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Ville sull'Arno

Luxury hotel with full-service spa and fitness centre
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hotel Ville sull'Arno offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature down duvets. LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Il Segreto della Villa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Ville sull'Arno. During your stay, you'll be within walking distance of Historic Centre of Florence. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, body wraps or massages at Il Segreto della Villa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Historic Centre of Florence and a few minutes from Cathedral of Santa Maria del Fiore
  • Airport and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Ville sull'Arno offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at the luxury Hotel Ville sull'Arno. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Ville sull'Arno has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Parking on site (EUR 26 per night)
  • Valet parking on site (EUR 26 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 27 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pro golf lessons
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (75 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Entrance to this property's full service spa and fitness facilities is limited to 1-hour per day, per guest, and must be reserved on-site.

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Airport shuttle fee: EUR 95.00 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 26 per night
  • Valet parking fee: EUR 26 per night
  • Pet fee: EUR 45 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Ville sull'Arno offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Children under 16 years old are allowed in the spa from 2 PM to 4 PM.
Property Registration Number IT048017A1I73NX4FT

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel sull'Arno
Hotel Ville sull'Arno
Hotel Ville sull'Arno Florence
sull'Arno
Ville sull'Arno
Ville sull'Arno Florence
Ville sull'Arno Hotel
Hotel Ville Sull Arno
Ville Sull Arno Hotel
Hotel Ville sull'Arno Hotel
Hotel Ville sull'Arno Florence
Hotel Ville sull'Arno Hotel Florence

Hotel Ville sull'Arno Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 566 out of 719 reviews
Rating 8 - Good. 122 out of 719 reviews
Rating 6 - Okay. 24 out of 719 reviews
Rating 4 - Poor. 7 out of 719 reviews
Rating 2 - Terrible. 0 out of 719 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hospitality, comfortable, and friendly.
Stayed 4 nights in Apr 2025

4/10 Poor

Sarai, Richmond

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I was excited to stay here for my birthday. I was disappointed the room we got with the jetted tub only had hot water and seem to have some issues. The river view was nice but had construction as my view. We had so many mosquitoes in our room, I left with several bites. There more bugs in the pool area so that also limited our time there. Additionally the staff was hit and miss. The bartender was not friendly and poor customer service. And the front desk, Lorenzo was extremely rude, dismissive and acted as he could not be bothered to answer questions or provide support. Not a place that felt hospitable. The indoor pool I looked forward to was only limited to one hour a day per day. And you had to reserve a time. Not worth the money to stay here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Suyun

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property. We mostly wanted to have good sleep at this point in our trip, and the hotel delivered with good blackout curtains and a quiet environment. It is too far to walk to the town center however so you must be prepared to either coordinate your itinerary with the hotel shuttle, or take cabs
Stayed 2 nights in Apr 2025

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, and had a great view of the river and a nice balcony. Spa area was nice. Pretty far from the main tourist attractions thoufh.
Stayed 1 night in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ultimate, decadent, romantic, hotel

We booked a suite for our honeymoon and we were not disappointed! The room was phenomenal, the spa was the ultimate way to relax after a day walking the streets of Florence, and the food was sublime. You will not regret your stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property large room very nice Spa
Stayed 2 nights in Mar 2025

10/10 Excellent

Camille

Stayed 1 night in Mar 2025

10/10 Excellent

Annabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely ancient property and a joy to stay in. The staff were particularly helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

James Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a fantastic place.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew, Glendora

Stayed 8 nights in Feb 2025

10/10 Excellent

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing day at this hotel. I came for my birthday and they ended up surprising me the day of my birthday birthday with a tiramisu Dessert with a lit candle, They were very attentive, very kind, and it was overall one of the best experience I’ve ever had!
Stayed 5 nights in Feb 2025

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding service from friendly staff

Charming hotel with excellent staff and service, plus a great restaurant for evening meals. The only small downside is that it is a couple of kms from the main tourist zone, but that is a short walk and they have frequent minibus transfers for guests
Stayed 4 nights in Nov 2024

10/10 Excellent

Alyson

Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Antony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable
Stayed 4 nights in Sep 2024

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

jim, Scottsdale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property! Staff great. Rooms spacious. Food very good. Loved the bar. BAD beer selection. Pool cold, but loved the hotel
Stayed 2 nights in Sep 2024

8/10 Good

Theodore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Ville sull'Arno as part of our honeymoon. The room was spacious and clean, and we had a great patio view of the river! The breakfast options were great, and the restaurant was also fantastic. The location was quiet and picturesque, while still only a 10-minute taxi ride to the city-center. However, one extremely disappointing staff interaction upon our arrival brings the score down to 4 stars, in what otherwise would easily have been a 5-star experience. We also gave 4 stars for the location only because some individuals may not enjoy the more secluded location that is a bit farther away from the "hub" of Florence. However, we very much enjoyed being in a quiet area, which was only a 10 minute taxi ride from the center of Florence. The staff was great during our actual stay, though we put 3 stars because there was extreme inflexibility with our hotel-arranged driver from the Florence airport. When we arrived in Florence, we realized that one of our checked bags of luggage had been left behind by the airline in Amsterdam. We called the hotel to see if they could push-back the driver's time about 1.5 hours to 2 hours to enable us to sort through the lost and found process with our airline and file our missing baggage claim with the airport staff, but the hotel was unwilling/unable to do so. This resulted in us being charged 75 Euros for a "no show" fee for the driver. The lack of flexibility our empathy for our situation was extremely disappointing.
Stayed 3 nights in Aug 2024

8/10 Good

Mariela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place authentic Tuscanian decor. Staff very helpful and pleasant 24/7 always ready to assist. Rooms big enough village type with nice bathroom size. Only thing had to walk 20sh minutes but safe no problem. Definitely awesome for place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christina

Liked: Staff & service
Beautiful property. Great service. Would not recommend a suite for 4 adults. One bedroom and twin beds are smaller than standard size
Stayed 1 night in Sep 2024

10/10 Excellent

STEVEN

Stayed 3 nights in Aug 2024

8/10 Good

Odiney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and the hotel was very clean. Made an error in the previous review regarding the VIP. I misunderstood what the status meant. Qverall, my stay was relaxing and comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an easy cab ride to Duomo area of Florence. We liked the pool area for late afternoon rest before dinner back in the center of town. If it was not 95 degrees we would have rode bikes in they give you for free.. Cab ride was 14 dollars with was pricey. Rooms were top of the line!!! One of the best rooms in all of our trip over 3 weeks in ITALY.
Stayed 4 nights in Jul 2024