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Tivoli Palazzo Gaddi Firenze Hotel

5.0 star property
VIP Access

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Photo gallery for Tivoli Palazzo Gaddi Firenze Hotel

Rooftop bar, al fresco dining, open daily
Minibar, in-room safe, desk, laptop workspace
Lobby
Lobby
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • Air conditioning
  • Pet-friendly

Explore the area

Map
Via del Giglio 11, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Piazza di Santa Maria Novella
    ‪3 min walk‬
  • Florence (FLR-Peretola)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Duplex)

Suite (Duplex) | Minibar, in-room safe, desk, laptop workspace

Suite (Duplex)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, laptop workspace

Superior Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (Extra Large)

Premium Room (Extra Large) | Minibar, in-room safe, desk, laptop workspace

Premium Room (Extra Large)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room (View)

Premium Room (View) | Minibar, in-room safe, desk, laptop workspace

Premium Room (View)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Tivoli Palazzo Gaddi Firenze Hotel

Luxury Florence hotel in Duomo with a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Tivoli Palazzo Gaddi Firenze Hotel offers 86 accommodations with minibars and espresso makers. 40-inch LED televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Tivoli Palazzo Gaddi Firenze Hotel. During your stay, you're just a quick walk from Historic Centre of Florence. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi in some public areas
  • Enjoy a meal at the steakhouse or drinks at the rooftop bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Steps from Historic Centre of Florence and Basilica of Santa Maria Novella
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Tivoli Palazzo Gaddi Firenze Hotel. Parking is available for a fee.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Steak Home: The Taste of – On-site steakhouse.
Feel the Sky – This rooftop bar specialises in seafood. Guests can enjoy al fresco dining (weather permitting). Open daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 to 34 for adults and EUR 18 to 34 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Feel the Sky
  • Steak Home: The Taste of

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 to 34 for adults and EUR 18 to 34 for children
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 40 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1BRN9MSE2

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Tivoli Palazzo Gaddi Firenze
NH Collection Firenze Palazzo Gaddi
Tivoli Palazzo Gaddi Firenze Hotel Hotel
Tivoli Palazzo Gaddi Firenze Hotel Florence
Tivoli Palazzo Gaddi Firenze Hotel Hotel Florence

Tivoli Palazzo Gaddi Firenze Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 174 out of 210 reviews
Rating 8 - Good. 22 out of 210 reviews
Rating 6 - Okay. 7 out of 210 reviews
Rating 4 - Poor. 2 out of 210 reviews
Rating 2 - Terrible. 5 out of 210 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most impressive hotel.
Fabulous hotel. The staff are exquisitely attentive. We loved every minute of our stay. We recommend dining at the hotel after a long day when you do not feel like going out again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Nir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Angelo

Stayed 2 nights in Oct 2024

2/10 Terrible

Andrew

Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel , great location , amazing property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 3 nights in Sep 2024

6/10 Okay

Haikuhe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a walking distance from all the main attractions. Staff is super helpful and courteous. Rooms are dark, small, and smell funny. At least my room did! The lobby is drowning in scented oils. It’s truly unbearable. I couldn’t stand the lobby areas. The scent has reached almost to the top floor.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and everyone is so friendly! Loved the experience.
Stayed 5 nights in Sep 2024

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was Fantastic..Staff was Amazing and so helpful. On my return to Firenze i will be staying here again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Alexander

Stayed 1 night in Aug 2024

10/10 Excellent

Miryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dr Yousuf, Boulder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Katia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very convenient, Parking available, stuff very welcoming and Alessia was very helpful. Beautiful rooftop for a sunset drink. We definitely recommend it and hope we will come back soon.
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención, la recámara está en muy buenas condiciones y la cama deli para dormir. Los chocolates lo máximo. Gracias
Stayed 2 nights in Aug 2024

10/10 Excellent

Tarshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellebt location. 5-10 mins from the station and 5 mins from the main locations to visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Breno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival at the hotel, we were immediately struck by its breathtaking beauty. Though we arrived earlier than expected and had to wait in the lobby, the hospitality we received was nothing short of extraordinary. We were presented with a cart featuring exquisitely arranged special water and chocolates, an elegant touch that set the tone for our stay. Antonella, the food and restaurant manager, was simply outstanding. Her meticulous attention to detail and genuine warmth made us feel incredibly special. She graciously took the time to guide us through the wine room, sharing her expertise, and arranged for us to have dinner on the rooftop, where we were treated to a stunning panoramic view. The entire experience was unforgettable.
Stayed 1 night in Jul 2024

10/10 Excellent

Gaye

Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
High ceilings. Phenomenal breakfast. Very helpful staff. Strong A/C.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cesar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location loved the rooftop
Stayed 2 nights in Jun 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Excellent overall experience, highly recommended.
Stayed 2 nights in Jul 2024

8/10 Good

CLARA

Stayed 1 night in Jun 2024

10/10 Excellent

Rimma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Add gym options
Stayed 3 nights in May 2024

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Pretty much 10-15min walk from any attraction or activity meeting point. The area is very nice loaded with shops, restaurants, bars, etc The hotel itself is elegant and quiet. The breakfast area is beautiful but doesn’t compare the the views from the rooftop terrace in the afternoon with amazing views of the Duomo. The staff is extremely helpful and friendly and the inside bar makes great cocktails and has a nice wine list and snacks. Will definitely stay here again and matches the experience we’ve had at other NH properties in Europe
Stayed 6 nights in May 2024