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Palazzo dei Ciompi Suites

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March 2025

Photo gallery for Palazzo dei Ciompi Suites

1 bedroom, premium bedding, down duvets, desk
Shower, free toiletries, hair dryer, bidet
Deluxe Suite, 2 Bedrooms, Kitchen | City view
Presidential Suite, 1 Bedroom, Hot Tub, City View | 1 bedroom, premium bedding, down duvets, desk
Deluxe Suite | Living area | TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
Via Pietrapiana 18, Florence, FI, 50122
  • Historic Centre of Florence
    ‪1 min walk‬
  • Basilica of Santa Croce
    ‪5 min walk‬
  • Piazza Santa Croce
    ‪6 min walk‬
  • Florence (FLR-Peretola)
    ‪38 min drive‬

Room options

View all photos for Deluxe Suite, 2 Bedrooms, Kitchen

Deluxe Suite, 2 Bedrooms, Kitchen | 1 bedroom, premium bedding, down duvets, desk

Deluxe Suite, 2 Bedrooms, Kitchen

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Suite

1 bedroom, premium bedding, down duvets, desk

Standard Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Condo

Royal Condo | 1 bedroom, premium bedding, down duvets, desk

Royal Condo

  • 79 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Deluxe Suite (De Luxe 2+1 people)

Deluxe Suite (De Luxe 2+1 people) | 1 bedroom, premium bedding, down duvets, desk

Deluxe Suite (De Luxe 2+1 people)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people)

Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people) | 1 bedroom, premium bedding, down duvets, desk

Deluxe Suite, 2 Bedrooms, 2 Bathrooms (Suite De Luxe - 4+1 people)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite (De Luxe 2 people)

Deluxe Suite (De Luxe 2 people) | View from room

Deluxe Suite (De Luxe 2 people)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (De Luxe 2+2 people)

1 bedroom, premium bedding, down duvets, desk

Deluxe Suite (De Luxe 2+2 people)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Hot Tub, City View

Presidential Suite, 1 Bedroom, Hot Tub, City View | 1 bedroom, premium bedding, down duvets, desk

Presidential Suite, 1 Bedroom, Hot Tub, City View

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Condo

Premium Condo | 1 bedroom, premium bedding, down duvets, desk

Premium Condo

  • 70 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Suite

1 bedroom, premium bedding, down duvets, desk

Deluxe Suite

  • 50 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Single Beds, 1 Queen Sofa Bed and 1 Single Sofa Bed

View all photos for Family Condo

Family Condo | 1 bedroom, premium bedding, down duvets, desk

Family Condo

  • 60 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Deluxe Suite (De Luxe 4+2 people)

1 bedroom, premium bedding, down duvets, desk

Deluxe Suite (De Luxe 4+2 people)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Sofa Bed

Similar properties

Lobby sitting area

PopArtment

Kitchen
Pet-friendly
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (693)
The price is €127
for 1 room
includes taxes & fees
15 Feb - 16 Feb
PopArtment

About this property

Palazzo dei Ciompi Suites

Family-friendly Florence aparthotel in Santa Croce with 2 restaurants
This smoke-free aparthotel features 2 restaurants, a bar/lounge and WiFi in public areas. Other amenities include self parking, dry cleaning and laundry facilities. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Comforts include premium bedding and a down duvet, and guests will also find conveniences, such as a dining area and a sitting area. Limited housekeeping is available.
Palazzo dei Ciompi Suites offers 33 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Beds feature down duvets and premium bedding. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bidets and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Televisions come with cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

During your stay at Palazzo dei Ciompi Suites, you're just a quick walk from Historic Centre of Florence. Features include 2 restaurants, a bar and breakfast (surcharge). This aparthotel has 33 apartments. Enjoy your stay with amenities like a kitchen and cable TV channels in each apartment.
  • Each apartment offers a kitchen, a living room and a dining area
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Historic Centre of Florence and 10 minutes on foot from Cathedral of Santa Maria del Fiore
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Palazzo dei Ciompi Suites. Parking is available for a fee.

This Florence aparthotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
Palazzo dei Ciompi Suites has 2 restaurants on site.

Languages

English, Italian, Russian

Property amenities

Internet

  • Available in the apartment: WiFi (EUR 5 per 24-hour period)
  • Available in some public areas: WiFi (EUR 5 per stay)

Parking and transport

  • Parking on site (EUR 25 per day)

Family friendly

  • Children stay free (see details)
  • Highchair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 9 per person
  • 2 restaurants
  • A bar/lounge

Bedrooms

  • Bedroom
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 33 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (8:30 AM - 9:00 PM) and Sunday - Sunday (2:00 PM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Check-in: Sundays 2 PM - 7 PM.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 per person
  • Fee for in-room wireless Internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per stay (rates may vary)
  • Self-parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 8:30 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

MSNSUITES Palazzo Ciompi
MSNSUITES Palazzo Ciompi Apartment
MSNSUITES Palazzo Ciompi Apartment Florence
MSNSUITES Palazzo Ciompi Florence
Palazzo Ciompi
Palazzo Dei Ciompi
MsnSuites Palazzo dei Ciompi
Palazzo dei Ciompi Suites Florence
Palazzo dei Ciompi Suites Aparthotel
Palazzo dei Ciompi Suites Aparthotel Florence

Palazzo dei Ciompi Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 117 out of 369 reviews" "
Rating 8 - Good. 134 out of 369 reviews" "
Rating 6 - Okay. 61 out of 369 reviews" "
Rating 4 - Poor. 29 out of 369 reviews" "
Rating 2 - Terrible. 28 out of 369 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

gladys

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property was great. However I used Expedia to rent this and I will never use them again unless it is through AARP. They were of no help in reaching the property, and getting arrangements made.
Stayed 3 nights in Oct 2024

8/10 Good

Shania

Stayed 1 night in Oct 2024

10/10 Excellent

wladimir

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

DAVID

Travelled with partner
Disliked: Property conditions & facilities
This property does not look like the beautiful photos on the site. Was average and expensive. Terrible uncomfortable beds. Would not return.
Stayed 1 night in Sep 2024

2/10 Terrible

Amy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not having air conditioning, lights didn't work, dryer did not work, false advertisement. Same towels for 5 days.lots of mosquitos. I was bitten all over my body. It was a terrible place
Stayed 1 night in Oct 2024

6/10 Okay

William

Travelled with group
Disliked: Amenities
The beds were very uncomfortable. The breakfast was underwhelming.
Stayed 2 nights in Sep 2024

6/10 Okay

Caitlin

Liked: Cleanliness, property conditions & facilities
Room was lovely! Bed was very uncomfortable and surrounding area was noisy due to ongoing building work
Stayed 2 nights in Sep 2024

2/10 Terrible

Nicholas

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Easily the WORST hotel room I have ever stayed in. The room is essentially a hot, dirty, stinky, windowless dungeon - this hotel should be embarrassed for considering this a hotel room and charging people money for it. The photos are extremely deceptive. Looks nothing like what was advertised. The AC does not work (the machine blows out warm air). Staff was rude about the air conditioning issue, the room never got colder and smelled awful. The room smells strongly of mold and we left with our belongings still smelling like mold. They also only provided 2 small hand towels and no soap products. This hotel cuts corners at every opportunity. STAY AWAY FROM THIS HOTEL
Stayed 1 night in Sep 2024

4/10 Poor

Philip

Disliked: Property conditions & facilities
The rooms are big but in very bad conditions. The reception is only open for a few hours. The location is excellent, but my recommendation is to find other hotel in the same area.
Stayed 2 nights in Sep 2024

6/10 Okay

dave, centreville

Liked: Cleanliness, property conditions & facilities
When you book with this hotel, be careful, when selecting your room, some of the rooms you share a bathroom. I did not pay attention to that and ended up sharing a bathroom.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessie

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Tara

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
The A/C did not work well. The property was spacious- lots of room for our family, great to have a kitchen and free laundry on site. Although the apt was not very clean, only one bed was comfortable, the 2nd bed room had two beds that were 2 separate beds not a queen as advertised, sofa bed was hard and so loud anytime you moved.
Stayed 2 nights in Sep 2024

8/10 Good

Gregory, Seattle

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Really cool room, but no services. Had to ask for coffee for the room (creamer and sugar are not available), had to ask for cups for drinks, had to ask for shampoo and soap for the room, parking is only available with an advanced reservation, etc. People are very friendly and out room was very cool and unique.
Stayed 2 nights in Sep 2024

8/10 Good

martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great place with a beautiful view from the window
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, room comfort
We had a very comfortable stay at this hotel. Close to everything, shops, restaurants, bus stop and walkable to the duomo. It has everything that we needed, and also has washer and dryer. Thanks for making our stay a memorable one.
Stayed 4 nights in Aug 2024

10/10 Excellent

ERIN

Travelled with family, Travelled with group
Only stayed for 1 night, and could have quite easily extended for many more. The room is beautiful, clean & spacious. Onsite laundry is a massive bonus, walking distance to everything. Customer service was unmatched! Highly recommend 🙂
Stayed 1 night in Aug 2024

4/10 Poor

Rochy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the room I was assigned did not have any functioning air conditioning. This made my stay extremely uncomfortable, especially given the high temperatures during my visit. When I approached the front desk to address this issue, the staff member I spoke with was notably rude and dismissive. Her lack of professionalism and unwillingness to provide any helpful information was disappointing and not in line with the standard of service I expected from your establishment. Additionally, I was not informed about the parking fee when I made my reservation or during check-in. I was under the impression that parking was complimentary, as there was no mention of any charges on your website or in my booking confirmation. This unexpected expense was an unpleasant surprise at check-out. The overall cleanliness of the hotel also left much to be desired. While the interior of the room was passable, the exterior areas were dirty and poorly maintained. This greatly detracted from the overall ambiance of the hotel and my comfort during the stay.
Stayed 1 night in Jul 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about our stay! The only downfall was I wish the AC was a bit stronger
Stayed 3 nights in Jul 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, room comfort
Apartment style stay
The apartment was huge and comfortable for our family. Downside was we weren’t told upfront about the fee for parking snd when we asked for more towels we were told only guests staying more than 3 nights could get extra towels. Help desk was also only an available during certain hours and the place was hard to locate at first. Location however walkable to many sites.
Stayed 3 nights in Jul 2024

6/10 Okay

Iryna

Travelled with family
The room was big, the view was great. Though, the third sleeping place was very not comfortable, breakfast-poor , no hair conditioner or body locion in the room, towels were not changed in 48 h.
Stayed 2 nights in Jun 2024

8/10 Good

Rosimely

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, walking distance to Duomo and other relevant monuments and places. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Cate

Stayed 1 night in Jun 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This location was absolutely perfect for our stay. A quick walk into the city. With a lot of food options right around the property. Great space for a short stay in Rome
Stayed 1 night in May 2024

8/10 Good

yu

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Washing machines were broken
Stayed 2 nights in May 2024

10/10 Excellent

Belinda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024