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Hotel Centrale

4.0 star property

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February 2025
March 2025

Photo gallery for Hotel Centrale

Junior Suite | Frette Italian sheets, premium bedding, memory-foam beds, minibar
Free daily full breakfast
Lobby sitting area
Lobby sitting area
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
Via dei Conti 3, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Cathedral of Santa Maria del Fiore
    ‪4 min walk‬
  • Piazza di Santa Maria Novella
    ‪4 min walk‬
  • Florence (FLR-Peretola)
    ‪25 min drive‬

Room options

View all photos for Double Room Single Use

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | Frette Italian sheets, premium bedding, memory-foam beds, minibar

Classic Triple Room, 1 Bedroom

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room, 1 Double Bed

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Classic Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, memory-foam beds, minibar

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, City View

Double Room, 1 Double Bed, City View | Frette Italian sheets, premium bedding, memory-foam beds, minibar

Double Room, 1 Double Bed, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Frette Italian sheets, premium bedding, memory-foam beds, minibar

Superior Double Room, 1 Double Bed

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Frette Italian sheets, premium bedding, memory-foam beds, minibar

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Hotel De La Ville

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (1001)
The price is €203
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Hotel De La Ville

About this property

Hotel Centrale

Family-friendly Florence hotel in Duomo with free breakfast
This hotel features a bar/lounge, a snack bar/deli and a 24-hour business centre. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a conference centre, a coffee shop/cafe and valet parking.
Hotel Centrale offers 35 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Hotel Centrale gets high marks from our customers. During your stay, you're just a quick walk from Historic Centre of Florence. Enjoy features like free WiFi in public areas and a free manager's reception, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Steps from Historic Centre of Florence and 4 minutes on foot from Cathedral of Santa Maria del Fiore
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, a meeting room, and coworking spaces are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A library, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Centrale. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Late-night fare is available from 24-hour room service.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 38 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (EUR 38 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 9-hole adjacent golf course
  • Golf clubs/equipment
  • Library
  • Optional golf privileges
  • Piano
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room babysitting
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 69 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 38 per day (in/out privileges)
  • Nearby parking fee: EUR 38 per day (656 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hotel Centrale offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Centrale Florence
Centrale Hotel
Hotel Centrale Florence
Centrale Dimora Storica Florence
Centrale Dimora Storica Hotel
Relais Hotel Centrale Florence
Relais Centrale Florence
Relais Centrale
Hotel Centrale Hotel
Hotel Centrale Florence
Hotel Centrale Hotel Florence
Relais Hotel Centrale Residenza D 'Epoca

Hotel Centrale Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1003 reviews" "
Rating 8 - Good. 325 out of 1003 reviews" "
Rating 6 - Okay. 70 out of 1003 reviews" "
Rating 4 - Poor. 12 out of 1003 reviews" "
Rating 2 - Terrible. 7 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Edward, Laveen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The front desk staff never greeted you when you came into the lobby. Especially if you weren’t checking in. This is a hotel that lack passion and vision. You’d never choose this for service or great rooms. Location or price possibly
Stayed 5 nights in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained. The room was a good size with a large bathroom. It was HOT though. We had the air conditioner turned as far down as it would go and it still didn’t cool down. It was much cooler outside than in the building. The breakfast was good. The staff in all areas were really friendly and helpful. It was a great location near the main square. We would definitely stay here again but maybe with a fan!
Stayed 3 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Russell

Stayed 2 nights in Jun 2024

8/10 Good

Niraj, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall - Centrally located perfect for 2-3days trip with good breakfast, room service, and friendly staffs.
Stayed 3 nights in Oct 2024

6/10 Okay

Rob

Travelled with partner
Liked: Staff & service
The room appeared to be newly renovated. It was nice especially the bathroom. The central air conditioning system was the issue during my stay. It was not running most times of the day and it made the room very hot and stuffy. I addressed this with front desk and all they said was they will restart the AC in my room to no avail.
Stayed 4 nights in Oct 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness
Nicely property, clean but very small bedroom. Although front desk information confirmed that a wake up called did take place at 3am, no alarm sounded in the bedroom. When you politely said that if the alarm didn't sound in the room, it isn't a problem, then front desktop repeated that according to their information, it's worked. This sounds trivial but travellers rely on hotels alarm calls for ensures flights are caught.
Stayed 3 nights in Oct 2024

10/10 Excellent

Carolyn, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel with a helpful staff. Delicious continental breakfast buffet and ability to order eggs and such off the kitchen menu. Location was super… close to train station and the Duomo.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 3 nights in Aug 2024

10/10 Excellent

Perry

Stayed 2 nights in Sep 2024

8/10 Good

CATHERINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Small unit- to be expected but not good use of space.
Stayed 3 nights in Sep 2024

10/10 Excellent

aelaf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great area. Center and close to main attractions, restaurants, shops, etc... And yet tucked in a quiet road we didn’t hear anything. It’s like a minute walk to the duomo and enjoyed the area very much. Someone played music every day we were on the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Howard

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and central location perfect for a short stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were unique! Beds comfortable! Breakfast wonderful! Hotel staff very helpful!
Stayed 4 nights in Aug 2024

4/10 Poor

Linda

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
DISAPPOINTING CUSTOMER SERVICE
The location of the hotel is perfect and it's a lovely lobby. However, when we got into the room, it was excessively hot. We thought it just needed time for the AC to kick in. After an hour with no change, we called the desk and they assured us it was fine and they could control it from their end. I stressed to them that I suffer from SEVERE asthma and the heat was going to trigger that and make me sick. They said they understood and the AC would be on "shortly." A few hours later and nothing changed. When I went to talk to the front desk again, by this time it was the night staff who said oh the AC is broken in our room and they did not have another room to move us to, but they gave us a fan. I was so sick from the heat and my asthma. We were only staying one night. When i went to check out the next day, i was SHOCKED that they did not even offer to give a reduction or anything. When i asked them about it, they seemed suprised and said they needed to speak to the manager. 30 minutes later they did come back with 30%. While it was appreciated, the whole ordeal was really dangerous to my health and disappointing about their seemingly lack of care.
Stayed 1 night in Sep 2024

8/10 Good

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Fernando, chino hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente location!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Robyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. It had a great breakfast every morning. Great location to everything.
Stayed 6 nights in Aug 2024

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love our room it was just perfect. We will definitely stay here again as we always do and will definitely recommend to other
Stayed 2 nights in Aug 2024

10/10 Excellent

susana

Travelled with family
Excellent staff. Room was great. Great air-conditioning
Stayed 3 nights in Aug 2024

10/10 Excellent

Aniket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Close to everything 5 minute walk to train,duomo and anything you would want to see. Hotel rooms were spacious and clean. Will recommend this to anyone looking for a great luxury stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

Fernando, chino hills

Travelled with family
Excelente service and location!!
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024