4/10 Poor
Faryn
Travelled with family
19 Sept 2024
Disliked: Cleanliness, amenities, property conditions & facilities
This place is way too expensive for how little they offer—there is no breakfast, staff closes up by 6pm and the room itself was really dirty. The shower would flood every time we used it, and there was dirt and grime on the shower floor. The beds weren’t the most comfortable, but the main problem was that they had no fitted sheet, just a top sheet thrown over the mattress. The mattress itself was scratchy and wasn’t the cleanest, so it was gross when the top sheet slid off and I’d wake up on the mattress underneath. The floor in the room was dirty, there were stains on the spare blankets, the locks to the room were finicky, etc etc. I’m not usually one to complain about hotels, and I have definitely stayed in worse; but when you’re charging almost €200 per night you should at least make sure your rooms are clean. You are basically paying for location alone with this hotel—the one upside to this place is how close you are to some of the main attractions of Florence, and some amazing restaurants.
Faryn
Stayed 5 nights in Sep 2024