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4.0 out of 5

"It’s a nice location. Only a couple of minutes walk to city centre and outside the hotel is a bus stop. Staff there is very kind, taking a good care o ... " More

By a verified traveller on Wed 09 May 2018

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Classic Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Apartment, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Classic Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Apartment

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Apartment, 1 Bedroom, Garden View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Penthouse, 3 Bedrooms, 2 Bathrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hotel Description

Serristori Palace Residence's great location gets high marks from our customers. During your stay, you're just a quick walk from Historic Centre of Florence. Enjoy features like free WiFi in public areas, plus airport pick-up service (surcharge) and laundry facilities.

  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Steps from Historic Centre of Florence and 8 minutes on foot from Piazzale Michelangelo
  • Airport pick-up shuttle service available for a fee

Serristori Palace Residence ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Serristori Palace Residence

Everyone (1)
4 out of 5

Wonderful and content time in Florence

It’s a nice location. Only a couple of minutes walk to city centre and outside the hotel is a bus stop. Staff there is very kind, taking a good care of their guests. Their hospitality welcomed me like old friend. They provide help and information with patient. I’d like to stay at there again when traveling in Florence.

Posted by on 9 May 2018

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Comment from Hotel Management

10 May 2018 by daniela

dear guest, thanks for your sincere and careful comment about the area where we are located, and even more thanks for appreciating our welcome .... we like taking care of our guests ... see you soon then

About the Serristori Palace Residence

Location Lungarno Serristori 13, Florence, 50125

Property Features

As a guest of Serristori Palace Residence, you'll find tour/ticket assistance, laundry facilities, and a front desk safe. WiFi is free in public spaces. A shuttle from the airport to the hotel (available on request) is available for a fee. Serristori Palace Residence also features a communal living room and a lift. This Florence residence is smoke free.

  • 12 guestrooms or units
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available , Offsite parking reservations required

Transport

  • Train station: Florence (FIR-Firenze Campo di Marte Rail Station) (2.5 km / 1.5 mi)
  • Property shuttles: Airport pick-up

Room Amenities

Serristori Palace Residence offers 12 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include bidets, complimentary toiletries and hairdryers. This Florence residence provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers.

  • In-room kitchenette
  • Flat-screen television
  • Cable channels
  • Fridge
  • Microwave
  • Stovetop
  • Dishwasher
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board
  • Air conditioning

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open during the following times:

  • Monday-Saturday: 9:00 AM-2:00 PM
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival.

The listed mandatory cleaning fee is charged at the end of the stay.

Serristori Palace Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 2:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.

Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a fire extinguisher and window guards

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and window guards in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Property uses a professional cleaning service
  • Contactless check-out is not available
  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Guests must provide a copy of their passport in advance
  • Staffed front desk
  • Events/parties not allowed
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights.
  • Cleaning fee: EUR 29 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60.00 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 30 per day (1312 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Serristori Palace Apartment Florence
  • Serristori Palace Apartment
  • Serristori Palace Florence
  • Serristori Palace
  • Serristori Residence Florence
  • Serristori Palace Residence Florence
  • Serristori Palace Residence Residence
  • Serristori Palace Residence Residence Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.