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The FRAME Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The FRAME Hotel

Suite, Terrace | View from room
Front of property
Deluxe Room | Minibar, in-room safe, desk, blackout curtains
Suite, Terrace | Jetted bathtub
Daily buffet breakfast (EUR 15 per person)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Via Panzani 2, Duomo, Florence, FI, 50123
  • Historic Centre of Florence
    1 min walk
  • Piazza della Repubblica
    4 min walk
  • Basilica of Santa Maria Novella
    4 min walk
  • Florence (FLR-Peretola)
    24 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Economy Room, 1 Large Single Bed

Economy Room, 1 Large Single Bed | Minibar, in-room safe, desk, blackout curtains

Economy Room, 1 Large Single Bed

  • 13 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout curtains

Suite

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Queen Deluxe

Queen Deluxe | Minibar, in-room safe, desk, blackout curtains

Queen Deluxe

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Single Sofa Bed

View all photos for Suite, Terrace

Suite, Terrace | Minibar, in-room safe, desk, blackout curtains

Suite, Terrace

  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for SUITE GIOCONDA

SUITE GIOCONDA | Minibar, in-room safe, desk, blackout curtains

SUITE GIOCONDA

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Room

Floren Luxury Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (71)
The price is €723
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Floren Luxury Hotel

About this property

The FRAME Hotel

Family-friendly Florence hotel in Duomo with a 24-hour front desk
This smoke-free hotel features a bar/lounge, a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and dry cleaning.
The FRAME Hotel offers 24 air-conditioned accommodations with minibars and espresso makers. Smart televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The FRAME Hotel's great location. During your stay, you're just a quick walk from Historic Centre of Florence. Free WiFi in public areas, a bar and a coffee shop/cafe are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Steps from Historic Centre of Florence and 4 minutes on foot from Basilica of Santa Maria Novella
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly The FRAME Hotel.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

Arabic, English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (EUR 30 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 30; reservation required
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (74 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests booked in Half Board rates receive set menu dinner for guests age 15 and older in the booking. Dinner is provided by the restaurant next door, served in the hotel. Dinner fees for children age 14 and younger are collected at the property.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 50 per person (one-way)
  • Airport shuttle fee per child: EUR 50 (one-way)
  • Nearby parking fee: EUR 30.00 per night (492 ft away; open 7:00 AM to midnight)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The FRAME Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

FRAME Hotel Florence
FRAME Hotel Florence
FRAME Hotel
FRAME Florence
Hotel The FRAME Hotel Florence
Florence The FRAME Hotel Hotel
Hotel The FRAME Hotel
The FRAME Hotel Florence
FRAME
The FRAME Hotel Hotel
The FRAME Hotel Florence
The FRAME Hotel Hotel Florence

The FRAME Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 382 out of 473 reviews" "
Rating 8 - Good. 67 out of 473 reviews" "
Rating 6 - Okay. 13 out of 473 reviews" "
Rating 4 - Poor. 8 out of 473 reviews" "
Rating 2 - Terrible. 3 out of 473 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

laura, Langotn Green

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our short stay at the frame. Staff were helpful and attentive and the location is very convenient. Our room had everything we needed. The parking garage is just a short walk from the hotel- be warned it is down a few very narrow streets! We were very grateful of the luggage storage so we could explore all of our second day. We would return
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to everything in Florence.
Stayed 1 night in Aug 2024

10/10 Excellent

Hena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Perfect location. The man at the front desk was so helpful, provided wonderful suggestions. Got our room ready earlier when we requested it.
Stayed 1 night in Aug 2024

10/10 Excellent

Elvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Fresh Hotel
Great hotel right in the center of Florence.
Stayed 2 nights in Aug 2024

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and very helpful. The breakfast was great and the hotel is spotless. The best part is the location, walkable to everything and a 4 min walk to the train for the airport.
Stayed 4 nights in Aug 2024

10/10 Excellent

Salvatore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay if you like to be close to the most important things in the city. Few minute walking distance to every major important places like the duomo, Ferragamo store and museum, Ponte Vecchio, piazza della Sgnoria. Santa Maria Novella and so many other beautiful places. Almost forgot the train station five minutes walking distance and many great restaurants. The staff really great, Margherita a very friendly woman that make sure that you had a great breakfast before going out in to thot day. Thanks for your kindness and thanks to the all staff that made our experience unforgettable. Alla prossima volta.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to be in. My kid likes the loft room very much.
Stayed 1 night in Aug 2024

10/10 Excellent

Brando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ulisses

Travelled with family and small children
Liked: Cleanliness
It was such a pleasant stay! My family was welcomed and the hotel looked modern and it was close to the town center. Great access to the train station and all the main attractions.
Stayed 2 nights in Jul 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mona Lisa Revival
The Frame is a superb, unique boutique hotel. Rooms are beautifully appointed. The Mona Lisa is the theme - ask for the hotel’s story. Rooms are extremely clean and had everything you could need. Shower was slightly small, but typical for Europe. Location is perfect to all sites and very accessible. Lots of great shops, cafes, restaurants near by. Overall, conceirge team was very helpful. Just some confusion if breakfast was included, if wine bar was “complimentary”, and if we had paid city taxes already. I included this in review, because we felt that the language barrier made it unclear and we received different answers depending which staff member we asked. In any case, we loved this hotel. Would definitely stay again. Maybe a little more training for front desk staff on consistency if booking is third party. Again, hotel is wonderful in every other way though.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Boutique hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Friendly and helpful staff. Wonderful location
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lydia

Stayed 2 nights in Jul 2024

10/10 Excellent

Dipan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great room
Stayed 1 night in Jul 2024

8/10 Good

Farbod

Stayed 2 nights in Jul 2024

6/10 Okay

Jennifer

Liked: Cleanliness
excellent location and extremely convenient for both the main train station and the Duomo but the room was very tiny and no frills. We had trouble getting the air as cold as we wanted. Elevator was tiny. I don’t regret the stay because the location was prime but it didn’t feel like a 4 star hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nader

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome stay. Room was super clean and updated. Loved everything about this place. Close to everything and is the center of everything you can need or want to do in Florence. One of the best experiences in Florence and will be coming back for sure! Highly recommend!
Stayed 2 nights in Jul 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Amenities, property conditions & facilities
We had a lovely stay. Very friendly staff, comfortable and clean.
Stayed 3 nights in Jul 2024

10/10 Excellent

Shefali

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front reception Danial was amazing. He was welcoming and was very attentive. I will be coming back just because of Danial and the female that was with them. The staff was very helpful at breakfast and made sure we had evertthing.
Stayed 1 night in Jul 2024

10/10 Excellent

Courtney

Stayed 1 night in Jul 2024

10/10 Excellent

Jared, Portland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really nice property. Good breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Stayed 5 nights in Jun 2024

10/10 Excellent

Jukka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024