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Royal Plaza

3.0 star property

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Photo gallery for Royal Plaza

View from property
Bar (on property)
Bar (on property)
Front of property
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Carrera 11 No. 14 - 64 Centro, Florencia, Caqueta, 180001
  • Santander Park
    ‪1 min walk‬
  • San Francisco Park
    ‪4 min walk‬
  • Alberto Buitrago Hoyos Stadium
    ‪8 min walk‬
  • Florencia (FLA-Gustavo Artunduaga Paredes)
    ‪24 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, blackout curtains

Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout curtains

Family Room

  • 15 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout curtains

Single Room

  • Sleeps 1
  • 1 Single Bed

About this property

Royal Plaza

Hotel in Florencia with free breakfast and fitness centre
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, spa services and a business centre are on-site.
Royal Plaza offers 45 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Royal Plaza, you're just a quick walk from Santander Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Santander Park and 4 minutes on foot from San Francisco Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and a meeting room are available. A fitness centre, spa services, and a terrace are also featured at the business-friendly Royal Plaza. You'll have access to the outdoor pool and health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3-star Florencia hotel.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner. Open 24 hours.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Royal Plaza Florencia
Royal Plaza Florencia
Royal Plaza Hotel
Hotel Royal Plaza
Royal Plaza Florencia
Royal Plaza Hotel Florencia

Royal Plaza Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Bruce, Costa Rica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value !!!
My check in was easy, the room very clean and well stocked . The breakfast was very good and quickly served. I would recommend this to anyone, my only complaint was that the WIFI was very limited in access from the room and was not always available.
Stayed 2 nights in Feb 2018

8/10 Good

rfjp, Montreal

Liked: Cleanliness, staff & service
Clean and quiet
This is a basic hotel, but extremely clean and quiet, front of one of the main squares of Florencia. Breakfast is, again, basic : nothing fancy, but nothing terrible either. The personnel is friendly and helpful. There isn’t that much travel to Florencia, so not that many options. I stayed there three nights for business, and wouldn’t think of looking for a different place if I went back. WiFi is ok too.
Stayed 3 nights in Jan 2018

4/10 Poor

JORGE ELIECER

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención es muy buena, los propietarios del hotel viven pendiente del servicio; son muy amables
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel does not have credit card payment which has been a problem with our passengers, since they were charging and had to make a deposit from Mexico on Friday and I do not pass the deposit so my passengers have gone through very badly I will not book this hotel again.
Stayed 4 nights in Oct 2018

10/10 Excellent

Blanca Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felicitaciones
Muy buena; excelente servicio; hotel muy bonito. Gente amable. Seguiré usando este portal.

8/10 Good

Laura Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción en Florencia
Aunque solo estuve una noche en el hotel, la experiencia fue agradable. Fueron muy gentiles al tratar de conseguirme comida después del cierre de la cocina. Además, el sistema para abrir y cerrar la habitación me pareció novedoso.
Stayed 1 night in Mar 2018

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen trato
Muy amables todos sus trabajadores.
Stayed 2 nights in Mar 2018

8/10 Good

German

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florencia mejornada con Ronaldo Plaza
Muy bien buena experiencia en este hotel y con la ciudad
Stayed 1 night in Jan 2018

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Perfecta ubicación, muy buen servicio, cómodo y agradable
Stayed 3 nights in Dec 2017

8/10 Good

Lorena

Liked: Cleanliness, staff & service, room comfort
Satisfacion
Muy central el hotel, tiene restaurante es grande y está ubicado a un lado de las habitaciones, buen aseo en la habitación. Aunque el hotel es un poco antiguo creo que falta remodelar las habitaciones. El baño si esta remodelado.
Stayed 1 night in Jun 2017