Hotel Sabana

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Sabana

TV
Exterior
View from property
Reception
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Pool
  • 24/7 front desk
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
Calle La Unión, Flores, Peten
  • Las Guacamayas Biological Station
    1 min walk
  • Church of Our Lady of the Remedies
    2 min walk
  • Flores Dock
    6 min walk
  • Flores (FRS-Mundo Maya Intl.)
    4 min drive

Room options

Premier Triple Room, 3 Single Beds, Pool Access

  • Beach view
  • Sleeps 3
  • 3 Single Beds

Premier Double Room, 1 Bedroom

  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Large Single Bed

Premier Room, 1 Bedroom, Non Smoking

  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Sabana

Beach fun in outdoor pool, near Church of Our Lady of the Remedies
An outdoor pool, concierge services and a 24-hour front desk are available at this hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site. Change of towels is available on request
Hotel Sabana offers 28 accommodations with air conditioning. Cable televisions are provided. Bathrooms include a shower. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Sabana, you're just a quick walk from Las Guacamayas Biological Station. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Church of Our Lady of the Remedies and 6 minutes on foot from Flores Dock
  • Free airport shuttle service
Hotel Sabana offers its guests an outdoor pool, tour/ticket assistance, and a garden. WiFi is free in public spaces. A roundtrip airport shuttle is free (available on request). Hotel Sabana also features concierge services, room service (during limited hours), and a front desk safe.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free return airport shuttle from 6:00 AM to 8:00 PM on request

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 12 April and 14 April.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sabana

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
Hotel Sabana offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sabana Flores
Hotel Sabana
Sabana Flores
Hotel Sabana Hotel
Hotel Sabana Flores
Hotel Sabana Hotel Flores

Hotel Sabana Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 84 reviews" "
Rating 8 - Good. 34 out of 84 reviews" "
Rating 6 - Okay. 17 out of 84 reviews" "
Rating 4 - Poor. 5 out of 84 reviews" "
Rating 2 - Terrible. 5 out of 84 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean rooms with air conditioning. Plenty of restaurants within walking distance.
Stayed 1 night in Jun 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOWSERS!!!
IN ONE WORD….. BREATHTAKING!!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Jardin

Stayed 2 nights in Apr 2024

4/10 Poor

James

Stayed 2 nights in Mar 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Sabano Flores
This place is a 2 star at best. Light was broken, no hot water, bathroom was poor. No wifi, no purified water even the coffee was bad. Poor service. The only redeeming feature was the small pool. If you can go somewhere else there are plenty of other places with better rates and much better service and rooms.
Stayed 4 nights in Mar 2024

6/10 Okay

Justin

Travelled with partner
Liked: Amenities, property conditions & facilities
Attention owner of the hotel: Overall good. But needs some polishing. The hotel is nice but has some issues. First of all, the checkin was smooth, staff courteous. But there was no-one to help with bags and settle us into our room. This is strange for a nice hotel, or any hotel. The restaurant is fine. The food was very good. The staff was attentive and courteous. The rooms are nice enough. Very boutique hotel. I love the private balcony overlooking the lake. The rooms do the basics well. The water was hot and the shower was spacious and nice. The rooms are strange. We decided they must have been designed by men with no architect. They are have a chic look, but man they lack comforts. For example, the beds are advertised as queens. They are not queens. They are doubles. There's little storage or surfaces for your items. Fortunately, there are 2 small closets which is a plus. Coffee pods in the room are only provided on the first day. Nice touch, but we stayed 3 nights. We requested refill on pods. We were denied. Coffee only for check-in. Towel racks don't hold towels, wash basin is awkwardly situated and wood base is a poor material choice because it will stay wet. There's not enough counter space in the "bathroom". There's no changing area, so people traveling together will not have privacy. The toilet lacks a fan and the toilet chamber is super-echoey. The glass on the balcony should be 1-way so that people on the deck below can't see you on your balcony.
Stayed 2 nights in Feb 2024

6/10 Okay

Michel

Travelled with group
Liked: Cleanliness, amenities
Relaxed area, godd price
Stayed 1 night in Jan 2024

4/10 Poor

Nelzie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was not properly cleaned each day. Trash was not removed and ran out of toilet paper. The pool was not open due to construction which was Never mentioned and very disappointed with not being able to take a dip. This place has amazing potential but poorly managed and maintained. The view spectacular.

6/10 Okay

Verified traveller

Wifi only available in lobby area
Stayed 2 nights in Dec 2023

8/10 Good

Juan

Stayed 2 nights in Jan 2024

8/10 Good

Harrison

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Pablo Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Yiyang

Liked: Cleanliness, staff & service, property conditions & facilities
Great cost-effectiveness
Stayed 1 night in Nov 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so good the rooms the hotel the staff is so friendly and the hotel have a good food service
Stayed 4 nights in Aug 2023

6/10 Okay

Ian

Disliked: Property conditions & facilities
Basic price for basic services
Stayed 1 night in Jul 2023

6/10 Okay

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service
The hotel has a great view of the lake, we stayed in one of the lake view rooms. Facility wifi was down, only working in the lobby on the ground floor. Cable was very statiky.
Stayed 3 nights in Feb 2023

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are a couple and we personally went to the hotel a few days prior to request a specific room, and the front desk agent agreed and confirmed it. Upon arrival we were given a different room that did not even have a Queen bed, but two single beds. We asked for a late check out for the inconvenience and even that was hard to negotiate with the front desk agent who was not empathetic or flexible. On the plus side, it does have a pool and a good view from the pool. I would not stay here again.
Stayed 2 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
great view and staff
The hotel was in a great location. the views were wonderful. Very lucky to be on the top floor and had amazing views. the restaurant next door was delicious. we didn't get in the pool, but it looked very clean. There are men offering boat rides right behind the hotel and it was very affordable. probably the more affordable ones we encountered compared to the rest of the island. Our driver was Chuy, and he was very knowledgeable. Hotel staff was very friendly. However, the rooms were a little dingy and old. But considering that we didn't spend a lot of time in the rooms and it was such an affordable rate, overall it was a great stay.
Stayed 3 nights in Dec 2022

10/10 Excellent

catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceedingly pleasant and helpful. The property is basic but comfortable and very clean and perfectly situated on the lake. It suited our needs perfectly
Stayed 6 nights in Nov 2022

8/10 Good

Katia

Stayed 1 night in Apr 2022

4/10 Poor

Richard, Frisco

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's on par with a bad Super 8 in the US. The air-conditioner didn't work. The pictures online are, I feel, very deceptive.
Stayed 1 night in Mar 2022

10/10 Excellent

Jose, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well located. Lot of restaurants around. The front desk staff are very friendly, special thanks to May, she took care of all our request patiently and accurately. Great customer service. The Hotels has great views to the lake and sunset on the higher floors. The only down part was the internet, it is very very slow, it should be improved asap. The sharpness of the television is bad, I felt like watching TV when I was a kid that I had to move the exterior antenna to remove the pixelated images lol. Good think that the purpose of my visit was to watch TV... Last comment, the bathrooms that face the hallways, should have a darker curtains or frosted windows for privacy, at night if the light is on, people can see everything through. In General, we love this hotel!
Stayed 3 nights in Dec 2021

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located, clean, and super comfortable bed. I stayed in room 401, which had an amazing panoramic view of the lake. Staff were very friendly and helpful.
The view from room 401.
The view from room 401.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place for the price
I arrived late, didn’t have a sim, could not notify them, I felt bad as I had to wake the guy up to let me in, decent place, nice restaurant behind the hotel, just down the alley facing the lake... staff were helpful
Stayed 3 nights in Mar 2021