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Westward Ho Hotel

2.5 star property

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Family Room, Ensuite | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi
Front of property
Property entrance
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
13, Clifton Crescent, Folkestone, England, CT20 2EL
  • Lower Leas Coastal Park
    ‪3 min walk‬
  • Leas Cliff Hall
    ‪4 min walk‬
  • Leas Promenade
    ‪5 min walk‬
  • Manston (MSE-Kent Intl.)
    ‪49 min drive‬

Room options

View all photos for Economy Double Room, Ensuite

Economy Double Room, Ensuite | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Economy Double Room, Ensuite

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite, Sea View

Standard Double Room, Ensuite, Sea View | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Double Room, Ensuite, Sea View

  • 13 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Ensuite, Sea View

Family Room, Ensuite, Sea View | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Family Room, Ensuite, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Family Room, Ensuite

Family Room, Ensuite | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Family Room, Ensuite

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room, Ensuite, Sea View

Premium Double Room, Ensuite, Sea View | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Premium Double Room, Ensuite, Sea View

  • 13 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, Private Bathroom

Economy Double Room, Private Bathroom | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Economy Double Room, Private Bathroom

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Folkestone - Channel Tunnel by IHG

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1005)
The price is €101
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Holiday Inn Express Folkestone - Channel Tunnel by IHG

About this property

Westward Ho Hotel

Beach hotel in Folkestone
Along with self parking, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a garden and a vending machine.
Westward Ho Hotel offers 13 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Westward Ho Hotel. During your stay, you're just a quick walk from Lower Leas Coastal Park. Features include free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Port Lympne Wild Animal Park and Gardens and 12 minutes from Dover Western Docks Cruise Terminal
  • Pets welcome for a fee
As a guest of Westward Ho Hotel, you'll find a vending machine, a garden, and express check-in. Public spaces have free WiFi. Parking is available for a fee.

This Folkestone hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Parking on site (GBP 10 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 6 for adults and GBP 6 for children

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Handrails in stairways (94 centimetre high)
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 6 for adults and from GBP 6 for children
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Westward Ho Hotel Folkestone
Westward Ho Folkestone
Westward Ho Hotel Hotel
Westward Ho Hotel Folkestone
Westward Ho Hotel Hotel Folkestone

Westward Ho Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 136 out of 329 reviews
Rating 8 - Good. 104 out of 329 reviews
Rating 6 - Okay. 47 out of 329 reviews
Rating 4 - Poor. 28 out of 329 reviews
Rating 2 - Terrible. 14 out of 329 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Easy to find from the directions, well placed and enjoyed our stay
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunate
There was an awful smell throughout the hotel, like drains or a portaloo. The beds in our room (6) were terribly old and uncomfortable, every time you moved the children woke up as they were so squeaky, the mattresses were discolored and stained. The bathroom was old and in great need of modernization, the shower didn't work, however the maintenance man sorted it out straight away. We were only provided with one towel each. Toiletries and chocolate was a nice touch. However we would not stay here again. Lovely view and position. Not quite sure why this hotel has 8/10 score. (this is why we booked it) Shame as it could be really nice with some updating and new beds.
Stayed 2 nights in Nov 2024

8/10 Good

Karolina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Convenient for Dover ferry.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service
This was a great little hotel, even more so considering the price we paid, super helpful and very polite
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service
Great hosts
Excellent service and very friendly hosts both on the phone and in person. Good sized room, but there were areas where it could have been a little cleaner in the bathroom and carpets.
Stayed 1 night in Oct 2024

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice lofty /Airy ensuite Room
Stayed 1 night in Oct 2024

4/10 Poor

Pawel

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great communication and easy check in just ring ahead 20 mins before you arrive. Excellent location for the leascliffe hall and a nice walk along the cliff or the beach to Sandgate. Recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Jo

Business traveller
Location and staff are good The hotel room plan itself is not ideal - I did not like the option to have the sink near my pillow (the room was tiny)
Stayed 1 night in Oct 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. We booked a car parking space, £6 overnight which was extremely convenient in a private parking lot/garage opposite the hotel. You can also get a parking permit on the road outside for £4 if you're lucky enough to get a space. The room was standard, but big with plenty of space, beds were very comfy and cosy and towels were lovely and soft, it included bathroom and toilet, some rooms don't and are on a separate floor. They offer a continental style breakfast which we didn't try as we were looking to have hot food so we went out. Overall we enjoyed our stay and would visit again
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean room and a nice bathroom . Great view of The Leas and sea. I would have no hesitation in recommending this hotel.
Stayed 9 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westward Ho Hotel
Helpful staff good room, good price, good location.
Stayed 1 night in Sep 2024

6/10 Okay

Emma

Travelled with pets, Travelled with partner
Liked: Staff & service
It served its purpose as we were leaving early to get le shuttle . staff at check was lovely . Bed really uncomfortable . Bedding and towels were lovely a clean though .
Stayed 1 night in Sep 2024

6/10 Okay

Bret

Disliked: Room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Large room Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here prior to Le shuttle, our room was recently decorated, clean and quiet and at a great price. The staff were helpful polite and cheerful. We paid an addition £4 for the on-street parking after 8am. We’d use Westward Ho again
Stayed 1 night in Sep 2024

10/10 Excellent

michelle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Budget stopover. Clean, warm & good location for Eurotunnel. Reception member Jay checked us in (we called 20 mins prior to arrival as instructed) & gave us all the relevant info - very friendly & helpful. Dog friendly. We’ll be back 👍
Stayed 1 night in Sep 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
All mostly good could do with a working lift to top floor
Stayed 1 night in Sep 2024

8/10 Good

WILLIAM

Travelled with family
Liked: Cleanliness, staff & service
Comfortable bed in small room with a great seaside view and a cold breakfast for a very decent price, comparatively. Downside was that the TV didn’t work, veggie options for breakfast were minimal and the building was a bit musty
Stayed 2 nights in Sep 2024

6/10 Okay

Jamshid

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location and size of room but in poor condition. The communal areas are poor too. Staff was good but breakfast was more of something very basic and no cooked items. Could have done the interior properly as they have few many properties and need looking after urgently.
Stayed 1 night in Sep 2024

10/10 Excellent

Anais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place, Thank you
Stayed 1 night in Aug 2024

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and room was comfortable. Stairs were hard work and parking was limited. We walked to the town centre , so that we didn't lose our space
Stayed 1 night in Aug 2024

6/10 Okay

Maggie

Liked: Staff & service
Westward…
Sadly no lock on window and being on the ground floor we were not able to open window due to room smelling very musty because of damp on walls Bed needs a topper and tightened up Second bedside lamp needed Loo made very strange noises Shower was not clean Room not clean… Positive note Night manager Jay was very helpful Towels were lovely Breakfast was very good Thank you for GF products
Stayed 1 night in Aug 2024

6/10 Okay

Sophie

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I couldn’t fault the staff. Breakfast was welcoming. Room was very poor. Sagging mattress on bed. Plaster found on our bed! Beds need a good clean
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Convenient B&B for channel crossing.
Convenient B&B prior to channel crossing. The hosts were friendly and accommodating by allowing us checking in very late by midnight.
Stayed 1 night in Aug 2024