10/10 Excellent
Katie R.
17 Oct 2023
Liked: Cleanliness
Fantastic stay
We were pleasantly surprised upon arrival! The unit looks much better in person than in pictures (has been painted and some furniture has been updated).
It was our first trip to Waterscape and my kids (10, 6, 3) loved every minute of it. They ran from pool to pool every day, along with several trips to the beach. We were there mid October and the weather was low 70s-low 80s. We found out the heater for the upper pool was broken, so my kids shivered between pools and trips to the hot tub. Also, there are 2 hot tubs, but one was closed the 4 days we were there. Needless to say, the 1 operating hot tub stayed packed. Speaking of facility closures, 1-2 of the elevators closest to A320 were down throughout the week. Fortunately my crew was ok with taking the stairs for just 2 flights.
The room itself was super clean on arrival. Absolutely no complaints there. There were literally 10-15 clean towels between the 2 bathrooms, which was so nice! The water pressure was fantastic. Plentiful cookware for the basics. King bed was comfy with thick memory foam topper.
Areas to improve on:
Need more pillows. There were 2 super flat king size pillows on the bedroom bed and 2 spare standard size pillows in the closet, but only 1 pillow case.
The hall toilet was wobbly.
No plastic cups/plates for kids.
No food storage with lids (other than glass casserole dishes).
Bathroom fans sound like jet planes.
Overall we were very happy!
Katie R.
Stayed 4 nights in Oct 2023