Holiday Inn Express & Suites Columbia City, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Columbia City, an IHG Hotel

Desk, laptop workspace, free WiFi, bed sheets
Indoor pool
Exterior
Property amenity
Fitness facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
606 Opportunity Dr, Columbia City, IN, 46725
  • Parkview Whitley Hospital
    5 min drive
  • Allen County War Memorial Coliseum
    28 min drive
  • Lutheran Hospital
    31 min drive
  • Fort Wayne, IN (FWA-Fort Wayne Intl.)
    36 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Comm, Addl Living Area)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Comm, Mobil Roll Shwr)

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Mobil Roll Shwr)

  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed (Additional Living Area)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobil Roll Shwr)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil Roll Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Columbia City, an IHG Hotel

Hotel in Columbia City with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites Columbia City, an IHG Hotel offers 67 accommodations with air conditioning. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Holiday Inn Express & Suites Columbia City, an IHG Hotel, you'll be close to Parkview Whitley Hospital. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 5 minutes by car from Parkview Whitley Hospital and 14 minutes from Bowen Center IPU
Holiday Inn Express & Suites Columbia City, an IHG Hotel offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Columbia City, an IHG Hotel also features laundry facilities, a corner/local shop, and a front desk safe. Free self parking is available.

This Columbia City hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 22 August 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Columbia City Hotel
Holiday Inn Express Columbia City
Inn Express Columbia City
Holiday Inn Express Suites Columbia City
Holiday Inn Express & Suites Columbia City, an IHG Hotel Hotel

Holiday Inn Express & Suites Columbia City, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 184 reviews" "
Rating 8 - Good. 42 out of 184 reviews" "
Rating 6 - Okay. 17 out of 184 reviews" "
Rating 4 - Poor. 24 out of 184 reviews" "
Rating 2 - Terrible. 15 out of 184 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Late night arrival, tv not working Good breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Alistair, Grand Haven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, with friendly staff, just a little noisy road traffic from the freeway.
Stayed 1 night in Jul 2024

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night. No complaints.
Stayed 1 night in Jun 2024

6/10 Okay

Carol

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not too pleased.
The place was okay and decorated nicely. Landscaping poor-plastic flowers. Pool has not been in service for a long time. We had been looking forward to using it as we had a rain day. Our family had children who had been looking forward to using it. We should have been compensated for the inconvenience. Some of the children were directed to a neighboring facility where $10.00/child had to be paid. Our TV malfunctioned and another one in the group were up until 3AM while they tried to fix the air conditioning. They. Should compensate and let others know about the lack of the pool and they should fix other things like ice machines.
Stayed 3 nights in Jul 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Merle

Liked: Staff & service, property conditions & facilities, room comfort
Not the cleanest
Nice and newer hotel, but they need to keep it clean. Had hair in bathroom sink, that very visible, and not a welcome sight. Otherwise no issue
Stayed 1 night in Jun 2024

4/10 Poor

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pool out of order.... but bed was great.
Stayed 8 nights in Jun 2024

4/10 Poor

Christopher

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Toilet had not been cleaned when we entered.
Stayed 1 night in Jun 2024

8/10 Good

Flora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great surroundings
Stayed 1 night in Jun 2024

8/10 Good

Peggy A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Christopher

Stayed 1 night in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very good but could had hotter water
Stayed 1 night in Apr 2024

2/10 Terrible

Audrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel room did not have running water and the toilet would not flush. We couldn’t even shower. Was never compensated for this inconvenience since I booked through Expedia. They said it wasn’t allowed. Simple phone call could have taken care of it. The staff was never at the counter, they had a hand made sign that said they would be back sometime soon. Literally this was every time we came to the counter. Very unhappy with the food quality
Stayed 1 night in Apr 2024

4/10 Poor

Chaim

Stayed 1 night in Mar 2024

2/10 Terrible

Wendy

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Buyer beware.
There are many concerns about this hotel. We reserved a room that would sleep 6. On our way they called to say the lock to that room was broken and we could not have that room. We purposely chose this hotel because of that 6 to a room. We were attending a large funeral and our adult children were coming and we wanted to stay together. So we said we would take another room if we could get the 6 to a room by Friday. That didn’t work out so the person working behind the desk told us that she would just arrange a room for our daughters to have. They were driving several hours and we knew they would be tired. Once our daughters got there they told us they were charging us for the room. This is all occurring at 11 at night after having attended a viewing for my friend all day. The front desk person said she never had told us the lock to the 6 person room was broken and that room didn’t exist and that because we booked through a 3 rd party site (hotels.com) that they cannot guarantee the kind of room we are getting. Eventually at my insistence the staff had to call the manager who did give us our daughters room free for the night. I have spent this long describing this because I think the untruths are told Over and over again at this particular place. While overall the hotel is nice many people seemed to be having issues with inaccuracies in what they paid for and then what they got. The pool is also not working and hasn’t been for months. I just don’t like to be lied to.
Stayed 3 nights in Mar 2024

8/10 Good

Kathleen

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Joe

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Allison R

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was a total bait and switch. We chose this hotel for girls playing in a sports tourney because it had a pool. The pool was closed without notice- it was still advertised as an amenity. The hotel smelled absolutely terrible. In the room, the lights didn't work, there was no hot water, and even things like hangers were broken. I tried to speak to someone upon checkout but no one was manning the desk. This is the absolute worst hotel experience we've ever had.
Stayed 1 night in Feb 2024

4/10 Poor

Christina

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Never again
The pool was closed the toilet in room 226 did not flush unless you lifted the lid off the coffee pot in the room didn’t work and if you didn’t lay in the middle of the bed you would roll out
Stayed 1 night in Feb 2024

4/10 Poor

Rhyan

Business traveller
Disliked: Amenities, property conditions & facilities
Newly renovated but poorly staffed
Stayed 4 nights in Sep 2023

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Paige

Stayed 2 nights in Sep 2023