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Muthu Fort William Hotel

3.0 star property

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Photo gallery for Muthu Fort William Hotel

Lobby lounge
Lobby lounge
Bar (on property)
Exterior
Suite (Loch Linnhe) | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
Achintore Road, Fort William, Scotland, PH33 6ED
  • West Highland Way
    ‪4 min walk‬
  • Inverlochy Castle
    ‪5 min drive‬
  • Ben Nevis
    ‪10 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Bathroom | Free toiletries, hair dryer, towels

Superior Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Double Room (Loch View)

Deluxe Double Room (Loch View) | Desk, bed sheets, wheelchair access

Deluxe Double Room (Loch View)

  • 14 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, bed sheets, wheelchair access

Superior Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | Desk, bed sheets, wheelchair access

Superior Family Room

  • 17 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Deluxe Family Room (Loch View)

Deluxe Family Room (Loch View) | Desk, bed sheets, wheelchair access

Deluxe Family Room (Loch View)

  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Suite (Loch Linnhe)

Suite (Loch Linnhe) | Desk, bed sheets, wheelchair access

Suite (Loch Linnhe)

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (Loch View)

Deluxe Twin Room (Loch View) | Desk, bed sheets, wheelchair access

Deluxe Twin Room (Loch View)

  • 13 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite (Loch View)

Junior Suite (Loch View) | Desk, bed sheets, wheelchair access

Junior Suite (Loch View)

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room | Desk, bed sheets, wheelchair access

Superior Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Muthu Fort William Hotel

Hotel in Fort William with 24-hour front desk and restaurant
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area.
Muthu Fort William Hotel offers 51 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Muthu Fort William Hotel. During your stay, you're just a quick walk from Loch Linnhe. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Steps from Loch Linnhe and West Highland Way
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Muthu Fort William Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This 3-star Fort William hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Muthu Fort William Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Romanian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 6.25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: GBP 2 per stay

We've listed all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 for adults and from GBP 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Formerly Named as West End Hotel Muthu Fort William Hotel
Formerly Named as West End Hotel Muthu Hotel
Formerly Named as West End Muthu Fort William
Formerly Named as West End Muthu
Formerly Named as West End Mu
Muthu Fort William Hotel Hotel
Muthu Fort William Hotel Fort William
Muthu Fort William Hotel Hotel Fort William
Formerly Named as West End Hotel Muthu Fort William Hotel

Muthu Fort William Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 147 out of 463 reviews
Rating 8 - Good. 137 out of 463 reviews
Rating 6 - Okay. 89 out of 463 reviews
Rating 4 - Poor. 55 out of 463 reviews
Rating 2 - Terrible. 35 out of 463 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Graham

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Tired. Disjointed service. Odd
Stood at reception for 20 mins on arrivals log with 4 other parties, to an empty reception. Rung the bell, shouted and walked around. No answer. Eventually found a KP in the kitchen to try find receptionist which took another 10mins. Rooms clean but a mess of decor. Corridors are tired and the photos online make it look way better than it is. Want to support a local hotel but the premier in is a safer bet.
Stayed 1 night in Dec 2024

2/10 Terrible

Ava

Stayed 1 night in Nov 2024

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Lindsey

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our room was small and uncomfortable. The property didn’t seem kept up very well and could use some updates. The staff were friendly but we did not enjoy our stay so we would not return.
Stayed 1 night in Nov 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were super friendly and the rooms were quiet and clean. There is no lift so getting my suitcase up and down the stairs was a little cumbersome.
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer, Ithaca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Christophe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hotel est conforme à la description. La chambre était propre. Il y avait un parking gratuit pour la voiture. Un peu déçu par le repas du soir...
Stayed 1 night in Oct 2024

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our short stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel with nice staff and great location
Stayed 1 night in Oct 2024

4/10 Poor

Melanie

Disliked: Property conditions & facilities
Not sure how I booked Muthu, didn’t read the reviews apparently. It is old, smells musty, you can’t drink the water! The walls are so thin we heard snoring and full conversations next door. On top of this TV came on at 4 am on its own, repeatedly,until we unplugged it. Positives - great location, comfortable bed.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Lovely staff
We arrived at the hotel during an atrocious spell of weather- Storm Ashley was approaching. We were welcomed by the lovely Roseanne who was very friendly, professional and helpful. The hotel is in need of updating. It is a peculiar mix of 1970's kitsch, 1990's pattern and oriental design. The hotel does not appear to have been maintained properly as several things weren't working or were missing. The central heating in the hotel was not working. We were provided with a small electric heater for the room which was helpful but the rest of the hotel was very cold. We went for dinner in the restaurant as the weather was becoming quite wild outside. The food was lovely and served on hot plates but as the restaurant/hotel was so cold the food became cold very quickly. Such a shame. The wind was very high during our first night due to the storm. There was a problem with the window seal and there was a constant sound like a very loud, angry wasp... I had to phone to reception for someone to come and clean the bathroom as there was a large collection of hair around the edges. The remote control for the main light dimmer wasn't working and we couldn't get the table lamp to work. The staff were quick to respond and the bathroom was cleaned to a higher standard. We felt the staff were working extremely hard with limited resources. Thankfully some heating did come on during our second day. Lovely staff in a hotel that could be lovely with an upgrade and proper maintenance.
Stayed 2 nights in Oct 2024

6/10 Okay

perumalsami

Liked: Staff & service
Average stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room with loch view. Comfortable bed. Good breakfast and brilliant staff.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great Location/Service with subpar room and food
The service was 5/5 stars and the people were very helpful. Location is also prime for Fort William and walkable to the town. The restaurant food was not very good in quality (would recommend going somewhere in town like Ben Nevis or the Geographer) and the room was much under par for what we expected. 3 star expereince
Stayed 3 nights in Oct 2024

8/10 Good

Jenifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful views, nice staff
Stayed 2 nights in Oct 2024

2/10 Terrible

Paula

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awful stay as had very little sleep because of a constant fan/ventilator noise buzzing all night. No refund for room or food offered. Waiting staff polite but will not return
Stayed 1 night in Oct 2024

8/10 Good

Brian & Edith

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Oct 2024

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities, room comfort
Weekend in Fort William
Pros Clean room good breakfast excellent staff Location Cons Room on the small side for a delux room
Stayed 2 nights in Oct 2024

6/10 Okay

Lee

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A very understaffed and disorganised hotel. Our room was not ready on arrival. Second day we were locked out and had to represent to reception to gain access. Rooms were poorly sound proofed and could hear everything going on next door and the next floor. Poor water pressure in the shower and the shower drain was inadequate backing up from the last person to shower. Corridor was blocked in the afternoon due to housekeeping sorting a massive amount of dirty linen in the hallway. There is no drinking water in the room and needs to be sourced from reception who seem to not be present due to other duties most of the time. The staff tried very hard to Please but are obviously overstretched. Rooms are clean otherwise. Beds comfy. I would not stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, amenities
Friendly and very helpful staff. Clean and bright room. Easy parking and access to downtown
Stayed 1 night in Oct 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vanessa was excellent as well as all the staff we interacted with. Flight of whiskey was great price and a nice view to enjoy. Room was very small but we had a nice view.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory

Stayed 2 nights in Sep 2024

8/10 Good

Carmela

Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Staff & service
Great service from Vanessa and Rose Ann !!!! The property itself needs major updates. Not having electric outlets in the room that are not hidden, behind a TV or none in in the bath is ridiculous for this rate. No refrigerator in a room at this rate. Sub standard Convenience to Fort William and a great staff help w the poor room.
Stayed 2 nights in Sep 2024