Muthu Fort William Hotel

3.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Muthu Fort William Hotel

Lobby lounge
Bar (on property)
Exterior
Lobby lounge
Suite (Loch Linnhe) | View from room

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Laundry

Explore the area

Map
Achintore Road, Fort William, Scotland, PH33 6ED
  • Lochaber Geopark
    1 min walk
  • China Palace
    3 min walk
  • Fort William Station
    12 min walk
  • Oban (OBN)
    59 min drive

Room options

Superior Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

Deluxe Double Room (Loch View)

  • 14 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Family Room

  • 17 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Deluxe Family Room (Loch View)

  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

Suite (Loch Linnhe)

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room (Loch View)

  • 13 sq m
  • Sea view
  • Sleeps 2
  • 1 Single Bed

Junior Suite (Loch View)

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

About this property

Muthu Fort William Hotel

Hotel in Fort William with 24-hour front desk and restaurant
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area.
Muthu Fort William Hotel offers 51 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Muthu Fort William Hotel. During your stay, you're just a quick walk from Loch Linnhe. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Steps from Loch Linnhe and Lochaber Geopark
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Muthu Fort William Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Free self parking is available.

This 3-star Fort William hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Muthu Fort William Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Romanian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 6.25 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 5 January 2025 to 1 February 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: GBP 2 per stay

We've listed all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 for adults and from GBP 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Formerly Named as West End Hotel Muthu Fort William Hotel
Formerly Named as West End Hotel Muthu Hotel
Formerly Named as West End Muthu Fort William
Formerly Named as West End Muthu
Formerly Named as West End Mu
Muthu Fort William Hotel Hotel
Muthu Fort William Hotel Fort William
Muthu Fort William Hotel Hotel Fort William
Formerly Named as West End Hotel Muthu Fort William Hotel

Muthu Fort William Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 140 out of 445 reviews" "
Rating 8 - Good. 132 out of 445 reviews" "
Rating 6 - Okay. 85 out of 445 reviews" "
Rating 4 - Poor. 53 out of 445 reviews" "
Rating 2 - Terrible. 35 out of 445 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Marek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice few but next to a busy road
Stayed 2 nights in Sep 2024

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service
Nice location excellent service
Location and service was excellent. Food was very good. The rooms are a bit old. Venting the corridors is needed as there are stale cooking smells.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was wonderful!
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Rose Ann was accommodating and friendly.
Stayed 1 night in Sep 2024

8/10 Good

Joann

Stayed 2 nights in Aug 2024

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable older hotel. Bed were comfortable and plenty of free bottled water is provided. Highlight of the place was friednly and outstanding personnel.
Stayed 3 nights in Sep 2024

4/10 Poor

Linda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here, lift didn’t work heating didn’t work so badly in need of renovations
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Good one night stay, halfway between Isle of Skye and Glasgow for us. Central location, across from the water and close to hiking and outdoor opportunities. The restaurant looked nice, but we arrived later than planned and ate at a nearby Wetherspoon pub. Older property but had some opulence to the decor, which made it interesting.
Stayed 1 night in Sep 2024

2/10 Terrible

Gilles, Abu Dhabi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Towels had blood stain on them. No mineral water. No minibar. No room service. Very poor experience.
Stayed 1 night in Sep 2024

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property advertised laundry as an amenity..apparently the laundry has been out of service for quite some time with no plans to have it fixed. The showers were either full on hot or full on cold. The staff was very good but treated poorly by the management and bemoaned the fact that the place was too old and in poor repair. The location is fair if you plan on taking the train but I will stay somewhere else next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kate

Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

David

Travelled with partner
Disliked: Property conditions & facilities
Friendly staff. Hotel was clean but very tired. Breakfast was ok.
Stayed 1 night in Aug 2024

8/10 Good

ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

regina

Liked: Cleanliness, staff & service, property conditions & facilities
Rose Ann and John. Were absolutely fabulous. The manager very professional
Stayed 2 nights in Aug 2024

2/10 Terrible

Mary

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgustingly horrible hotel. Save your time, money, and energy and DO NOT STAY HERE. The hotel called us multiple times to confirm what time we would be arriving. By the third call within a few hours we were annoyed and confused. We then learned on a later call that they were “experiencing technical difficulties” and could no longer honor our reservation the night of check in as we were driving there. When we asked what the technical difficulties were and if they had just given our room away they just kept repeating "technical difficulties”. Upon pressing them on the matter they revealed “the ceilings caving in”. Which they knew about before we even booked but chose to scramble and wait (till 8pm as we were driving to check in) to say that we no longer have a room. Instead of giving us another room or paying to put us in a nearby hotel. They sent us to a bed and breakfast that they assured me had the same accommodations as their hotel. Then upon our arrival to the bed and breakfast we learned that they lied about everything and sent us to a b&b that was new and not set up yet. There was no breakfast, no WiFi, no heating, no hot water, no free onsite parking, a room so small I couldn’t fit my baby’s portable crib, and they failed to inform us that the B&B only accepted cash which we did not have that large a sum on us. I attempted to reach out to the hotel yet they ignored my calls, messages, and did absolutely nothing to make it up to my family. Absolutely unprofessional!
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We booked this hotel at the last minute and were pleasantly surprised at the size of the room and the hotel overall. We would stay here again for sure. Reception and restaurant staff were excellent and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Ally

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rose Ann is a credit to the hotel. Well done Rose Ann
Stayed 2 nights in Aug 2024

8/10 Good

Lars haunstrup Andersen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating to our late arrival from Scotrail. The rooms are very quaint and we enjoyed the unique furnishings and atmosphere of the hotel. The beds were very comfortable and we had a great view from our rooms 39 & 41. All the staff were wonderful! We’d highly recommend this hotel to stay in Fort William!
Stayed 2 nights in Aug 2024

6/10 Okay

Catherine

Liked: Cleanliness, room comfort
Not too bad
Decent spot close to everything, an older hotel but our choices were limited so that's why we chose. Not a bad stay, friendly staff clean room, ok breakfast
Stayed 1 night in Aug 2024

2/10 Terrible

Tianxin

Disliked: Cleanliness, staff & service, property conditions & facilities
There were bedbugs on my bed and I woke up with dozens of bug bites on my body, my neck, and the back of my head. I brought up the issue with the reception lady and she said they would check it but insisted there are no bedbugs in Scotland. I googled it later not surprisingly there are bedbugs in Scotland this season. BE AWARE OF THAT!!
Stayed 1 night in Aug 2024