Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG

In-room safe, desk, iron/ironing board, cots/infant beds
Exterior
Free daily buffet breakfast
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
820 Thousand Oaks Dr, Hurst, TX, 76054
  • Hurst Conference Center
    ‪5 min walk‬
  • Tarrant County Junior College
    ‪7 min walk‬
  • NRH2O Family Water Park
    ‪2 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪17 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Comm Access,Roll-In Shower)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Walk-In Shower)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Accessible (Mobility,Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility,Accessible Tub)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility,Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility,Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG

Hotel in Hurst with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a 24-hour business centre, a business centre and concierge services.
Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG offers 100 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Hurst hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG. During your stay, you're just a quick walk from Hurst Conference Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from Fort Worth Convention Center and 13 minutes from Sundance Square
Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG. Free self parking is available.

This Hurst hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.33 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel DFW West Hurst
Holiday Inn Express DFW West Hurst
Holiday Inn Express Hotel Suites DFW West Hurst
Inn Express DFW West Hurst
Holiday Inn Express Hotel Suites DFW West Hurst
Holiday Inn Express Hotel Suites DFW West Hurst an IHG Hotel
Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG Hotel
Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG Hurst

Holiday Inn Express Hotel & Suites DFW West - Hurst by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Maria

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Convenient location. Rooms could use upgrades.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy rooms. Great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay everyone was friendly, the breakfast was good. Only problem wa the carpet in the room was a little dirty
Stayed 2 nights in Nov 2024

10/10 Excellent

Darien

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was neat and clean. The unit was stocked with a generous amount of toiletries and the complementary breakfast was wonderful.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Travelled with partner
Hotel was nice. The receptionist was a ditz. The morning receptionist was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Vicky

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Vicky

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
A lady name pamala on the staff waa very sweet. Went above her job to accommodate us. Thank you Pamala!
Stayed 1 night in Nov 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, amenities
We really like staying here and breakfast was absolutely great. We had a couple of issues we encountered during our stay. There were two of the front desk people we had interacted with were unfriendly and Kurt with us. It felt like we had interrupted her evening just trying to check in for our stay. The other counter member seemed put off that we had requested a set of fresh towels since we had not had our room serviced one of the days we were there. (We had forgotten to remove the DND sign). Additionally, the floor lamp in the room was missing a light bulb so it was unusable, as was the desk lamp which only had one bulb instead of two. Furthermore, on the first night of our stay the bathroom ceiling light flickered out, which was still fine because of the two available wall sconces in the bathroom. However, on the second night, one of the sconces burnt out leaving only one sconce still lit. The bathroom was dark, the sitting room was dark and desk area was dark. Other than that, everyone else was great and their breakfast host was absolutely delightful and kept the breakfast area well stocked and very clean. She definitely needs a raise! We did have an issue with the pool being out of service one of the days of our stay but that was corrected the next day and the children managed to enjoy some pool time. We will definitely be booking this hotel again based on location, hotel amenities, and most of the staff we interacted with. Hopefully the lights work!
Stayed 3 nights in Oct 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very nice and clean. Friendly staff and convenient parking. Easy freeway access.
Stayed 1 night in Oct 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Stayed 2 nights in Oct 2024

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul Hubbard

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience!! The staff was very friendly, especially the breakfast lady!! I'll be back!
Stayed 2 nights in Oct 2024

6/10 Okay

Bonnie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
great staff covering up a property in dire need/
the staff is wonderful!!! very helpful and kind. HOWEVER, they have a hug job to do because the property is in need of some help! The beds were HORRIBLE...old and broken down. The decor is depressing, the carpet is STAINED, dingy and in dire need of replacement. There was a hole in the floor under the carpet. The building is in dire need of some help and renovation. Then it could be a wonderful property.
Stayed 4 nights in Oct 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Fast check-in.
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome room and staff
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Hot Room in TX
We were given a room with a non working air conditioner. This is a mid 90's day in Texas is was horrible the front clerk solution was to offer fans, I did not pay those kind of rates to sleep miserable in a hot room. When the maintenance guy came to see if he could do anything to fix it he let us know he had put that room out of order a week prior because of the ac not working. Hotel was booked so could not offer the same room we had paid for and refused to give 2 single room to make up for the double suite (3 beds) we had booked. Front desk was extremely rude.
Stayed 1 night in Oct 2024

6/10 Okay

David, Fayetteville

Liked: Staff & service
Staff was courteous, breakfast variety was good. Rooms need refreshing in terms of decor and technology
Stayed 2 nights in Oct 2024

8/10 Good

lourdes

Stayed 1 night in Oct 2024

10/10 Excellent

Kat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy
Everything was clean and nice. Kind of out dated but still a nice vibe. Only thing I would change is a bigger tv in the room.
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The queen suites were amazing. Lots of extra room. The hotel is amazing. They have great options for breakfast too. I would stay there again in a heartbeat.
Stayed 3 nights in Oct 2024

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't stay again
Poor service, two night stay, and they didn't clean our room once! no change of towels or make the bed... poor Breakfast, I will not come back ever
Stayed 2 nights in Oct 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around comfortable and nice place to stay!!
Stayed 2 nights in Oct 2024