Along with laundry facilities, this smoke-free hostal has tour/ticket assistance and free self parking. WiFi in public areas is free. Bathrooms are shared.
Fox Glacier Jade Hotel offers 31 accommodations. This Fox Glacier hostal provides complimentary wireless Internet access, with a speed of 25+ Mbps. Guests have access to shared bathrooms. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and hairdryers can be requested.
During your stay at Fox Glacier Jade Hotel, you're just a quick walk from Te Wahipounamu. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
Free Wi-Fi (speed: 25+ Mbps)
Free self-parking
Services include tour or ticket assistance
Steps from Te Wahipounamu and Fox Glacier Glow Worm Forest
Fox Glacier Jade Hotel offers its guests tour/ticket assistance and laundry facilities. Public spaces have free WiFi. Free self parking is available.
This Fox Glacier hostal is smoke free.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
No lift
Thin carpet in room
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
8 shared bathrooms
Hair dryer (on request)
Rainfall showerhead
Shower
More
Heating
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 8:00 AM - 8:00 PM. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property is also known as
Fox Glacier Jade Hotel Hostal
Fox Glacier Jade Hotel Fox Glacier
Fox Glacier Jade Hotel Hostal Fox Glacier
Fox Glacier Jade Hotel Reviews
Reviews
3.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It’s cheap for a reason. We found:
None of the staff in reception spoke English very well or at all.
Dyer wouldn’t warm up so ended up going around the corner to another lodge to finish it.
Hair all over the bathroom? I think someone had had a hair cut or something in there and not cleared it up.
Kitchen was dirty and ill equipped. There was no fridge and had to after a Google translate conversation with check in staff was allowed to use the freezer for my cool packs.
Generally just very dirty and smelled very damp.
Wi-Fi didn’t work.
Only plus was The beds and sheets where clean but I think this was only due to an external company doing the bedding for them.
I stay in basic/cheap accommodation quite often and there where some standards here ‘the jade’ just failed to meet. With a bit of effort it could be a really nice place. Sort it out!
I have traveled around the world and stayed in a lot of places but this by far is ONE OF THE WORST PLACES IVE EVER STAYED!!! If you are thinking about staying in Fox Glacier and this is the only thing available, DONT DO IT!! Stay a couple more nights in Franz Josef or keep passing through! I understand that it rains a lot here but everything smells damp and musty. The carpet in my room had a visible puddle on the carpet.
* They don’t give you keys to the room, the room is just always unlocked.
* For the 3 nights I was here the bathrooms were NEVER cleaned. Looked like there was poop stains on the walls. Showers always had a puddle of water (both men and women’s bathrooms) that would seep over into the stalls. No hand towels and the hand dryer didn’t work.
* Kitchen was gross, the drying towels were always soaking wet and didn’t seem to be changed regularly. Everything was damp and dirty. NO FORKS!
* THE WIFI was TRASH
This place has choppy WiFi. It is very hard to communicate with front desk as they don’t speak English. There was only one who could and it’s hard to find him. This place does not have a phone so if you’re driving and if you want to make changes or something then good luck
Shrinivasan
Stayed 1 night in Jan 2024
2/10 Terrible
Michael
2 Jan 2024
Run down
Very run down and unclean. Mould spores in our shower and rubbish left outside near car park and in cooking and eating area for couple days. Did not feel comfortable in the environment provided. Generally don’t ask for much- I don’t mind hostels but this was not up to spec.
Sadly we had an unpleasant stay at this property. Buildings very run down. Unpleasant really strong smell like chlorine in room. Staff changed room which was appreciated. Staff did try and help but limited english.Water had to be boiled for use.
The weirdest thing was tea and coffee provided but no cups or kettle. Manager stated owner would not provide milk for guests. Outside areas were very untidy and uncared for looking.
Appreciated that staff tried their best but was a miserable stay.
Terrible experience. No coffee, no english breakfast tea , no sugar, no MILK, no kettle in the room. When requested they said they do t have any kettle. There was only one kettle (although they had put green tea two pouches in room) . Other couple had same issues like us and were ready to leave becquse of zero amenities in hotel. Major thing is when we entered into rooms there was very strong chlorine smell. Other couple in room 36 complained about the same. Most of the staff cannot communicate in English so it was really hard to explain to them the issue we all were facing. In the end i wont recommend this hotel and will never stay here.
The kitchen was terrible very dirty and rubbish was full and nobody clean. There’re no other tenant in that hotel when we stayed. There was no rubbish bin inside the room as well. Staff passed the key to us then left the hotel already and not appear anymore.