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Heartland Hotel Fox Glacier

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Heartland Hotel Fox Glacier

Porch
Front of property – evening/night
Aerial view
Double Room | Free WiFi, bed sheets
Fireplace

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
11 Cook Flat Road, Fox Glacier, 7886
  • Fox Glacier Glow Worm Forest
    5 min walk
  • Lake Matheson
    6 min drive
  • Peak Viewpoint
    14 min drive
  • Mount Cook (MON)
    387 min drive

Room options

View all photos for Double Room

Double Room | Free WiFi, bed sheets

Double Room

  • 25.9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | TV

Suite, 1 Bedroom

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room King

Standard Room King | Free WiFi, bed sheets

Standard Room King

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | Free WiFi, bed sheets

Triple Room, 3 Single Beds

  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for One-Bedroom Suite

Free WiFi, bed sheets

One-Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

Free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

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About this property

Heartland Hotel Fox Glacier

Eco-certified hotel with coffee shop/cafe and restaurant
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site.
Heartland Hotel Fox Glacier offers 51 accommodations with free toiletries. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Heartland Hotel Fox Glacier, you're just a quick walk from Te Wahipounamu. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include tour or ticket assistance
  • Steps from Te Wahipounamu and 5 minutes on foot from Fox Glacier Glow Worm Forest
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Heartland Hotel Fox Glacier also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star Fox Glacier hotel.

White Pub & Cafe – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • White Pub & Cafe

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Fox Glacier Heartland Hotel
Fox Glacier Hotel
Heartland Fox Glacier
Heartland Fox Glacier Hotel
Heartland Hotel Fox Glacier
Hotel Fox Glacier
Heartland Fox Glacier
Heartland Hotel Fox Glacier Hotel
Heartland Hotel Fox Glacier Fox Glacier
Heartland Hotel Fox Glacier Hotel Fox Glacier

Heartland Hotel Fox Glacier Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 27 out of 160 reviews" "
Rating 8 - Good. 73 out of 160 reviews" "
Rating 6 - Okay. 40 out of 160 reviews" "
Rating 4 - Poor. 14 out of 160 reviews" "
Rating 2 - Terrible. 6 out of 160 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jacqui

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was all good except we weren't advised on checking in that breakfast finished at 9 a.m. the next morning. We got a call at 8.30 the next morning to advise us of this. Consequently it was a bit of a rush to get there in time.
Stayed 1 night in Apr 2024

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced for a clean well appointed room. Much better value that where we stayed in Haast.
Stayed 1 night in Mar 2024

8/10 Good

Gio

Liked: Cleanliness, property conditions & facilities
Nice rooms, the restaurant left a lot to be desired but overall food experience
Stayed 1 night in Mar 2024

8/10 Good

Beth Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place to stay..
Stayed 1 night in Jan 2024

6/10 Okay

Adrianne

Travelled with family, Travelled with partner
Staff were very friendly and under pressure, a few more staff would be great
Stayed 2 nights in Dec 2023

10/10 Excellent

FORRESTER

Stayed 1 night in Jan 2024

6/10 Okay

natalia

Liked: Staff & service
Stayed 2 nights in Dec 2023

6/10 Okay

Bin

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

A

Liked: Cleanliness, staff & service, room comfort
Holiday
Great spot
Stayed 2 nights in Mar 2023

6/10 Okay

Jessics

Travelled with group
Liked: Cleanliness, staff & service
Showing its age, room was a lot smaller than anticipated
Stayed 1 night in Feb 2023

8/10 Good

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is an older property, but clean and friendly, helpful staff.
Stayed 1 night in Feb 2023

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good location as a jump off point for hiking
Stayed 2 nights in Feb 2023

8/10 Good

Sudheshini

Travelled with family and small children
Liked: Cleanliness, staff & service
Unique location, friendly staff, clean rooms and all basic conveniences. However the TV was blurry and AC didn't work (replacement fans weren't ideal).

6/10 Okay

Mui Fong

Convenient location but just average room
Hotel is really conveniently located, especially if you want to go for the heli hikes or rides the next day. Room itself is just average though. Can do with more hooks for clothes and maybe a microwave.
Stayed 1 night in Nov 2022

10/10 Excellent

Hazel, Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival I was suprised to find that all accommodation is upstairs. However staff only to willing to carry our luggage up and down.
Stayed 1 night in May 2022

8/10 Good

Laura, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms and facilities could use some loving, staff and locals were awesome. We had a great time!!
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 6
Very quiet, low-key. Clean and comfortable.
Stayed 1 night in Jan 2022

8/10 Good

Raewyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel, well maintained. Very clean and comfortable room. Great bathroom. Close to many attractions in Fox Glacier.
Stayed 1 night in Jan 2022

8/10 Good

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History and scenary surround this hotel
Stayed 1 night in Jan 2022

8/10 Good

jeff

Liked: Staff & service
Stayed 1 night in Oct 2021

6/10 Okay

M K

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeff
Great breakfast
Stayed 1 night in Feb 2020

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and easy to check in.
The location is very nice and easy to get everywhere. The room had everything anyone would want. We took a trip up the Fox Glacier and we just walked to the office to check in.
Stayed 1 night in Mar 2019

8/10 Good

Siona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019