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Rafain Palace Hotel & Convention Center

3.5 star property

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Photo gallery for Rafain Palace Hotel & Convention Center

3 outdoor pools, pool loungers
Property entrance
Reception
Deluxe Triple Room | Minibar, in-room safe, individually decorated, individually furnished
3 outdoor pools, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Hot tub
  • All-inclusive
  • Gym
  • Pool

Explore the area

Map
Av. Olimpio Rafagnin, 2357, Parque Imperatriz, Foz do Iguaçu, PR, 85862-210
  • Rafain Palace Convention Center
    ‪3 min walk‬
  • Ponte Tancredo Neves
    ‪3 min drive‬
  • Omar Ibn Al-Khattab Mosque
    ‪6 min drive‬
  • Iguassu Falls (IGU-Foz do Iguacu Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Room

Room | Minibar, in-room safe, individually decorated, individually furnished

Room

  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Room

Room | Minibar, in-room safe, individually decorated, individually furnished

Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, individually decorated, individually furnished

Triple Room

  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Apartment Premium

Minibar, in-room safe, individually decorated, individually furnished

Apartment Premium

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Double Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Double Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room Premium With Pool View

Minibar, in-room safe, individually decorated, individually furnished

Triple Room Premium With Pool View

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Room Deluxe

Minibar, in-room safe, individually decorated, individually furnished

Room Deluxe

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room Premium

Minibar, in-room safe, individually decorated, individually furnished

Double Room Premium

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Rafain Palace Hotel & Convention Center

Family-friendly Foz do Iguaçu hotel in Região Norte with 3 outdoor swimming pools
This smoke-free hotel features 3 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
Rafain Palace Hotel & Convention Center offers 270 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes dining tables. 32-inch plasma televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Foz do Iguaçu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Rafain Palace Hotel & Convention Center. During your stay, you're just a quick walk from Rafain Palace Convention Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Restaurante Itamuri, a brasserie that serves international cuisine
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to mud baths or deep-tissue massages at the spa
  • Services include a free children's club, tour or ticket assistance and luggage storage
  • On-site recreation includes tennis courts, a gym and a steam room
  • 8 minutes by car from Cataratas Avenue and 9 minutes from Friendship Bridge
  • Pets welcome for a fee
Some rates at Rafain Palace Hotel & Convention Center are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Rafain Palace Hotel & Convention Center offers its guests a full-service spa, 3 outdoor swimming pools, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A business centre, 17 meeting rooms, and coworking spaces are available. Event space at this hotel measures 193912 square feet (18015 square metres) and includes a conference centre. A children's pool, a fitness centre, and a complimentary children's club are also featured at the family-friendly Rafain Palace Hotel & Convention Center. Self parking is free.

This 3.5-star Foz do Iguaçu hotel is smoke free.

Guests are served a free buffet breakfast.
Restaurante Itamuri – This brasserie specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Rafain Palace Hotel & Convention Center are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Itamuri

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 17 meeting rooms
  • Business centre
  • Conference centre (193,912 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Pool loungers

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Smooth flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 50.00 per pet, per day
  • Weight limit: 22 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 50.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rafain Palace
Rafain Palace Foz Do Iguacu
Rafain Palace Hotel
Rafain Palace Hotel Foz Do Iguacu
Rafain Palace Hotel Convention Center

Rafain Palace Hotel & Convention Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 298 out of 525 reviews
Rating 8 - Good. 166 out of 525 reviews
Rating 6 - Okay. 41 out of 525 reviews
Rating 4 - Poor. 17 out of 525 reviews
Rating 2 - Terrible. 3 out of 525 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Ozeias

Stayed 2 nights in Mar 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good, thanks
Stayed 2 nights in Sep 2022

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good thanks
Stayed 1 night in Sep 2022

2/10 Terrible

ZACHARY

Business traveller
Disliked: Staff & service, room comfort
The service was not good at this place. The rooms lacked basic amenities. There was no chair only a bed, their was no iron, instead though they would iron your clothes for a fee. I’ve never stayed in a hotel that didn’t have an iron, or a chair, or hangers. I ordered room service and it was supposed to be an sandwich with egg meat, cheese. Instead what they sent me was a essentially a grilled cheese, with the meat and the egg served on the side. I speak Portuguese so I know that this is not what I was supposed to get. The only water that was available for washing and showering was scalding hot, there was no cold water. The pool is nice but for a business traveller I’d never stay here again.
Stayed 2 nights in Sep 2019

6/10 Okay

Darlene

Liked: Cleanliness, staff & service
Disliked: Room comfort
Business stay
Sparse by American standards but overall was good.
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel transfer us to other hotel far from Rafain about 20km and lower category. It was a trouble as the congress was running in Rafain. They said they had a problem with the room. They only provide one room for the last night only because I complained. They should pay attention on the needs of the guests.

8/10 Good

Howard, Philadelphia, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Different Hotels Named Rafain
The hotel was okay, but it was the wrong one. I thought I was booking Rafain Centro, in the center of town, but it turned out that I booked Rafain Palace, several kilometers from the center. The hotel was okay, but not what I thought I was getting, and not at all the location that I wanted.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hotel very nice, room dark and musty
This stay in November 2014 was in connection with a conference, otherwise I might have chosen a more central hotel. The hotel is fine if one has a rented car. The hotel lobby and restaurant and pool area were truly very nice, but our room - 342 - was very musty (damp and somewhat smelly) and rather dark even in the middle of the day because of trees outside the balcony. Our swimsuits would not dry there.

10/10 Excellent

Ciro, venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelent
Excelent

8/10 Good

Bob

Liked: Staff & service, room comfort
Not a US 4 start hotel
The hotel is currently in the midst of a major renovation and upgrade. I think that it was probably nice in the past but the decor was dated and would love to see what they do with it.The service was great and with an updated look this place could be truly nice. Breakfast was good each morning.

10/10 Excellent

WALDIR

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Heron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Marcos

Stayed 1 night in Nov 2024

10/10 Excellent

André

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos
Atendimento muito bom, quartos novos mto bom para passar uns dias com as famílias
Stayed 1 night in Nov 2024

10/10 Excellent

Leandro Martins

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piscina das crianças
Obs: Não é aquecida a Piscina das crianças. Único ponto negativo
Stayed 1 night in Oct 2024

4/10 Poor

Fernanda

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Poucas opções de room service! A cozinha fecha às 23h e não tem nenhuma opção de salgadinho ou chocolate. Pedido no quarto demora e ainda veio errado!
Stayed 4 nights in Oct 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A piscina que dizem ser aquecida, é morna, e no dia q tava nublado estava gelada. A que mais precisa ser aquecida que é a infantil, é a única que não é aquecida. A entrada no hotel é a partir das 15:00hrs e cheguei às 14:00hrs e não me deixaram entrar, só se pagasse meia diária para entrar 1 hr antes sendo que não é possível que o quarto ainda estava em limpeza. O estacionamento não é coberto. O almoço que paguei 76 reais não valia 35.
Stayed 2 nights in Oct 2024

8/10 Good

monika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Antonio marcos

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Franciélli

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Hugo

Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ailton R

Stayed 3 nights in Aug 2024