11 Mar 2020 by Rachid // Front Desk
Thanks for the rating. We appreciate your open words and your feedback! Unfortunately we can't turn down the volume of our neighborhood :-( Our staff is caring about these situations, but in some cases our hands are bound. Maybe we get a second chance from you, because it's not our standard to let out guests go with mixed feelings. Just let us know in advance, and we make sure, your next stay will be the opposite!
11 Mar 2020 by Rachid // Front Desk
Thank you very much for the great rating! We really appreciate it!
5 Jun 2023 by 25hours Team
Thanks for the review!
11 Mar 2020 by Rachid // Front Desk
Thanks for the rating. We always appreciate it!
18 Jan 2020 by Front Office Manager
Hallo lieber Gast recht herzlichen Dank für diese tolle Bewertung und den Kommentar. Wie schön, dass wir überzeugen konnten. Gerne bis zum nächsten Mal. Liebe Grüße Sabrina Nickel
11 Mar 2020 by Rachid // Front Desk
Thank you very much for the great rating! We really appreciate it!
11 Mar 2020 by Rachid // Front Desk
Thank you very much for the great rating! We really appreciate it!
18 Jul 2019 by Front Office Manager
Dear ebookers thank you for Rating our Hotel. Maybe you like to contact us and we can talk about what happened. Because we just got 1 of 5 there seems to be some negative Points. Kind regards Sabrina Nickel Front Office Manager
27 May 2019 by 25hoursthetrip
Vielen herzlichen Dank für deine Bewertung und das du dir die Zeiot genommen hast uns zu schreiben. Wir hoffen, dir hat es bei uns gut gefallen. Dürfen wir dennoch nachhaken was uns zur vollen Punktzahl gefehlt hat? Gerne würden wir uns in jeder Hinsicht verbessern und das funktioniert in einigen Punkten nur mit eurer Hilfe. Wir freuen uns sehr, von dir zu hören und bis bald. Tim Döhring Resident Manager
27 May 2019 by 25hourshotelthetrip
Vielen herzlichen Dank für deine Bewertung deine netten Worte. Wir freuen uns immer sehr, wenn wir solch nette Kommentare lesen dürfen. Toll, wenn es dir bei uns im "Trip" so gut gefallen hat. Wir hoffen, dass wir dich ganz bald wieder bei uns begrüßen dürfen. Bis dahin alles Gute und bis demnächst Tim Döhring Resident Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the boutique 25hours Hotel The Trip. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Frankfurt hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
25hours Hotel The Trip offers 152 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
BAR SHUKA – This restaurant serves breakfast, lunch and dinner.
SHUKA BAR – On-site bar. Open daily.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.