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"Visiting friends in Frankfurt. The hotel and rooms looked and felt like brand new. The kitchenet had everything you needed in such a small space, oven ... " More
12 Sep 2023 by Ihr Adina Westend Team
Sehr geehrte Simone,Wir bedauern sehr, von Ihren Erfahrungen zu hören, insbesondere von dem Problem, das Sie mit der Zimmerzuweisung hatten. Wir bemühen uns, unseren Gästen einen idealen Aufenthalt zu bieten, und es scheint, dass uns das in diesem Fall nicht gelungen ist.Ebenso entschuldigen wir uns für die Verspätung mit der Zustellung der Rechnung, welches sich inzwischen geklärt haben sollte.Wir freuen uns jedoch, dass Ihnen unsere Lage und das Gesamtkonzept des Adina gefallen haben. Wir glauben, dass unser einzigartiger Ansatz und unser Engagement für den Service uns auszeichnen.Wir hoffen, dass wir trotz dieser Herausforderungen die Gelegenheit haben werden, Sie wieder bei uns begrüßen zu dürfen, um Ihnen einen wirklich angenehmen Aufenthalt zu bereiten.Mit freundlichen Grüßen,
The following facilities or services will be unavailable from August 29 2023 to December 31 2024 (dates subject to change):
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms. Public spaces have free WiFi. A fitness centre, a terrace, and concierge services are also featured at the business-friendly Adina Apartment Hotel Frankfurt Westend. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Frankfurt aparthotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Adina Apartment Hotel Frankfurt Westend offers 181 air-conditioned accommodations with washers/dryers and a safe. 105-cm flat-screen televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. This Frankfurt aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
Adina Apartment Hotel Frankfurt Westend has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the aparthotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
