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Crowne Plaza Frankfurt Congress Hotel by IHG

4.0 star property

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Photo gallery for Crowne Plaza Frankfurt Congress Hotel by IHG

2 restaurants, breakfast served
Lobby
Premium bedding, minibar, in-room safe, desk
View from room
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Laundry
  • Parking available
  • Pet-friendly

Explore the area

Map
Lyoner Strasse 44-48, Niederrad, Schwanheim, Frankfurt, Hessen, 60528
  • Deutsche Bank Park
    ‪6 min drive‬
  • Staedel Museum
    ‪6 min drive‬
  • Frankfurt City Forest
    ‪7 min drive‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Top Floor)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Balcony (Minibar)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Balcony (Minibar)

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Furnished Balcony)

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds (Furnished Balcony)

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Furnished Balcony)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Furnished Balcony)

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed (Minibar)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Minibar)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony (Kitchen Area)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony (Kitchen Area)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded)

Premium bedding, minibar, in-room safe, desk

Standard Room (Upgraded)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom, Balcony (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony (Top Floor)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Top Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Top Floor)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View (Top Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View (Top Floor)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hyatt Place Frankfurt Airport

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1796)
The price is €84
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hyatt Place Frankfurt Airport

About this property

Crowne Plaza Frankfurt Congress Hotel by IHG

Hotel with 2 restaurants, near Deutsche Bank Park
2 restaurants, 2 bars/lounges and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Crowne Plaza Frankfurt Congress Hotel by IHG offers 395 air-conditioned accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Frankfurt Congress Hotel by IHG. During your stay, you're just a quick walk from Frankfurter Golf Club. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Gateway Gardens and 6 minutes from Deutsche Bank Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 12917 square feet (1200 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Crowne Plaza Frankfurt Congress Hotel by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Frankfurt hotel.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
Restaurant Bayern Stuben – This restaurant only serves breakfast.
Bar L44 – This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Greek, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 13.25 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Bar L44
  • Restaurant Bayern Stuben

Things to do

  • 24-hour gym
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,917 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 19 for adults and from EUR 13.25 for children
  • Self-parking fee: EUR 10 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt Sheraton Congress
Hotel Sheraton Congress
Hotel Sheraton Frankfurt Congress
Sheraton Congress
Sheraton Congress Frankfurt
Sheraton Congress Hotel
Sheraton Frankfurt Congress
Sheraton Frankfurt Congress Hotel
Sheraton Hotel Congress Frankfurt
Sheraton Hotel Frankfurt Congress
Frankfurt Sheraton
Sheraton Frankfurt
Plaza Frankfurt Congress
Crowne Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Congress
Crowne Plaza Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Plaza Congress
Hotel Crowne Plaza Frankfurt Congress Hotel Frankfurt
Frankfurt Crowne Plaza Frankfurt Congress Hotel Hotel
Hotel Crowne Plaza Frankfurt Congress Hotel
Crowne Plaza Frankfurt Congress Hotel Frankfurt
Plaza Frankfurt Congress Hotel
Sheraton Frankfurt Congress Hotel

Crowne Plaza Frankfurt Congress Hotel by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 374 out of 1002 reviews
Rating 8 - Good. 401 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Yoshiyuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Evrim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for renewing my door lock card every day. Thank you very much for everything. 🙏🙂
Stayed 2 nights in Nov 2024

2/10 Terrible

Adnan

Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised as read some bad reviews. Room was modern and clean. All toiletries present and check in was fast. Good location near trainstation.
Stayed 1 night in Nov 2024

6/10 Okay

Amirabbas

Stayed 1 night in Oct 2024

6/10 Okay

Derrick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

david

Construction going on, noisy
Stayed 1 night in Oct 2024

8/10 Good

Eleonore

Liked: Cleanliness, staff & service, property conditions & facilities
Good airport hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was great, great stay
Stayed 1 night in Oct 2024

2/10 Terrible

Adil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

josephine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short mini break with friends.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheikh

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 3 nights in Oct 2024

10/10 Excellent

JINHWA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Edward

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Scott Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean. Staff was friendly. We had several drinks in the bar which were very good. Breakfast was excellent. Gym was clean but hard to find.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Hamad Adel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst, there was cockroach on the wall once we enter the room, and we didn’t get the room that we have booked and the front desk agent blame us for that, she said it’s your problem, she was very rude, she also raised her voice. We cancelled our reservation and we didn’t stay and for sure won’t come back and I advise everyone to not even try.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Slow service
Swimming pool seems to be always out of action every visit here, reception keep me waiting for a while on the phone before I can actually check out, room is very warm thank God I can open the window, very basic and nothing exciting about this place
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again next week
Stayed 3 nights in Aug 2024

10/10 Excellent

Laith

Everything was excellent.
Stayed 1 night in Aug 2024

6/10 Okay

diana s

Travelled with group
Liked: Cleanliness, staff & service
Avoid if possible but staff are lovely!
Firstly the reception staff were brilliant especially Marilyn and Clara . BUT I had to change rooms 4 times because of non- existent and poor a/c . The room I finally got had 2 broken lights and a broken hairdryer ( which I didn’t mind as at least it had a/ c and was a lovely room. Have to say packing my cases and lugging them from room to room is not my idea of a good hotel. Will avoid Crowne Plaza chain in future.
Stayed 4 nights in Jul 2024

2/10 Terrible

charles

Stayed 2 nights in Jul 2024

4/10 Poor

Maria

Travelled with partner
Liked: Cleanliness, staff & service
What was good? Front desk staff, bartender, chicken burger. What was bad? Wi-fi was brutal, even changed rooms, where it worked a bit better, constantly bumped off as well. Air conditioning didn’t exist, setting 5 degrees fan hi, auto and manual, still like a sauna. Shower had good pressure, but would jump 20 degrees every few seconds. Lighting very poor, light on my side didn’t work, couldn’t read or even go on my phone with the poor wi-fi. No shuttle, expect a 30-35 euro taxi each way. Room was clean, but extremely outdated, say mid 1950’s Tried to just get coffee from the restaurant to take up to the room , no staff, coffee machine didn’t work properly anyway Pool was down for maintenance. Stayed for the crowne plaza name and was very disappointed.
Stayed 1 night in Jul 2024